I'm trying to install SP1 on a machine running 64 bit Home Premium and it is repeatedly failing with error 8007371B (unknown error).
Details are:
Update: Windows 7 Server Pack 1
updateGuid: (5DA03162-868E-4567-80A2-D046B3FB1B09)
RevNumber:100
Anyone got any suggestions?
Hello GeoffSeel, welcome to Seven Forums!
Are you trying to install SP 1 from Windows Update or the Standalone?
Thanks for the swift response:
Via Windows Update
Wrong place I guess.
Also reading around at other threads it looks like I need the System Update Readiness Tool so I will try that.
Last edited by Brink; 25 Jul 2011 at 12:41. Reason: merged
GeoffSeel
See if the below is of any help to you....
Win 7 SP1.
Generic steps to take before installing Windows 7 Service Pack 1.
* How to increase your chances of installing Service Pack 1 successfully.
Steps to follow before you install Windows 7 Service Pack 1 from the Microsoft Download Center
(Revised 05/12/11 - new steps added to help insure success)
* Update your device drivers to the most recent Windows 7 device drivers from your computer manufacture's support web site (for your specific make and model)
* Start by installing the chipset/motherboard driver followed by the remaining available drivers.
* Run the SFC /SCANNOW command. This will check and repair if necessary any critical Windows system files.
Click on Start/All programs/Accessories then
Right click on Command Prompt option and select 'Run as administrator'.
At the command prompt enter: SFC /SCANNOW
* Run the System Update Readiness Tool:
Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2
* Also: Steps to take before installing Win7 SP1
Steps to follow before you install Windows 7 Service Pack 1 from the Microsoft Download Center
* { I believe} Free unlimited installation and compatibility support is available
for issues related to Windows 7 Service Packs:
Note: Availability of chat, phone or e-mail support differs depending on your geographic location.
* Some issues may require more advanced support for which there may be a charge:
Microsoft Support
* Windows 7 - Service Pack 1 – How to install Step by Step
Steps to follow before you install Windows 7 Service Pack 1 from the Microsoft Download Center
* Learn how to install Win 7 SP1
Learn how to install Windows 7 Service Pack 1 (SP1)
* Win7 SP1: Installation tips
Windows 7 SP1 Follow-up
* Troubleshoot problems installing a service pack for Windows 7
Troubleshoot problems installing a service pack for Windows 7 and Windows Server 2008 R2
FYI -
Windows Server 2008 R2 SP1, Windows 7 SP1 | Download Service Pack
Excellent list.
Where did you find it?
@geoff Follow that list. I'm interested in the end result.
Be sure and let us know how the update progresses.
Hello!
Please follow @JMH's excellent list of things to try. If you *still* have a problem, please:
Copy the C:\Windows\Logs\CBS folder to your Desktop, right click on it > Send to > Compressed (zipped) folder, and upload the new file which is created on your Desktop here.
Thanks a lot!
Richard
P.S. It is important to try @JMH's list first, because tools like the System Update Readiness Tool create log files, as does SFC, and so collect logs after running these, so that I can analyse those logs as well :)
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