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Windows 7: Windows 7 Update causes conflict with Scanner Driver

08 Aug 2011   #1
lisawojcik

Windows 7 bits? How do you tell?
 
 
Windows 7 Update causes conflict with Scanner Driver

I need advice to repair conflict with Windows 7 update which causes my HP notebook to not recognize scanner function of my HP printer. It says WAI driver missing, but I never deleted any drivers. I no longer have disk with drivers. I have repaired this before with doing a system restore to before update, but is extreme solution to have to keep repeting and causes other problems. Can you offer help/advice?


My System SpecsSystem Spec
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08 Aug 2011   #2
lisawojcik

Windows 7 bits? How do you tell?
 
 

Also, my HP printer/scanner prints just fine before and after update. Scan function worked before, but not after update (is same machine).
My System SpecsSystem Spec
08 Aug 2011   #3
legacy7955

win 7 home premium 64 bit
 
 

lisa:

Just to help other members can you give us the specific update number that appears to have caused your problem?

If the update is NOT a security patch update then you DO NOT have to install this update.

I would UNINSTALL the offending update and then select the hide function for this update.
My System SpecsSystem Spec
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 Windows 7 Update causes conflict with Scanner Driver




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