Windows 7 Update causes conflict with Scanner Driver


  1. Posts : 2
    Windows 7 bits? How do you tell?
       #1

    Windows 7 Update causes conflict with Scanner Driver


    I need advice to repair conflict with Windows 7 update which causes my HP notebook to not recognize scanner function of my HP printer. It says WAI driver missing, but I never deleted any drivers. I no longer have disk with drivers. I have repaired this before with doing a system restore to before update, but is extreme solution to have to keep repeting and causes other problems. Can you offer help/advice?
      My Computer


  2. Posts : 2
    Windows 7 bits? How do you tell?
    Thread Starter
       #2

    Also, my HP printer/scanner prints just fine before and after update. Scan function worked before, but not after update (is same machine).
      My Computer


  3. Posts : 293
    win 7 home premium 64 bit
       #3

    lisa:

    Just to help other members can you give us the specific update number that appears to have caused your problem?

    If the update is NOT a security patch update then you DO NOT have to install this update.

    I would UNINSTALL the offending update and then select the hide function for this update.
      My Computer


 

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