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Windows 7: Problem installing KB2536276


15 Aug 2011   #11

Windows 7 x64 Pro
 
 

Gees. That's a bit brutal. Before I do that let me make sure I know what to expect. I'm trying to go back to a restore point about 5 days before I ran into the problem. I ran into the problem when I tried installing a bunch (12) fixes, but I have no idea when the problem actually occurred or what caused it (but I suspect the hangup that happened when I was first downloading the fixes).

If the restore is successful should I try installing just KB2536276 rather than all the fixes? And if the install fails should I try an even earlier restore point?

My System SpecsSystem Spec
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15 Aug 2011   #12
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

I support what Teerex says.
FYI - Zone Alarm is often implicated in BSOD problems.

*IF you decide to try Sys Restore again clean out App data / local / temp.
Start - Run - type in %temp% - ok - organize - select all - organize - delete { note you may be asked to skip some - that is ok}

{*Let us know how you go please with Sys Restore. If / when this is done , & successful, you can think about the method of updating... again.}

If it were me I would be seeking Microsoft's Tech help as I suggested earlier.{ post 6}


*Re your update settings -
I suggest you change them to notify you but let you choose when to download them.
May be good practise to do a few at a time only rather than "oodles" at once.

*In the future I suggest that you always make sure you have a current system restore point prior to downloading anything.

A reminder -
Sometimes in order to get updates to install properly, you may need to do them manually.

Visit Microsoft's Download Center:
Microsoft Download Center: Search Results
Search for each update code. {starts with the letters "KB" and followed by a set of numbers.}
Click the link for the download.
Click Download and Run.
You'll need to accept the agreement and then click Continue.
Repeat this process for each download that Windows Updates was unable to install.
Run Microsoft update again, click Check for updates. Hopefully it will show that you are completely patched.




My System SpecsSystem Spec
15 Aug 2011   #13

Windows 7 x64 Pro
 
 

I manually installed the fix and it went on fine, and this didn't seem to upset Windows Update; it works. That means I no longer have a need for a System Restore, but I may try it again soon just to get familiar with it.

Regarding the restore points, I usually (well, sometimes) remember to create one before installing products, etc. Windows Update creates one before installing (or maybe it's before installing) fixes. I don't need to do one manually do I?

Regarding automatically checking for updates, I really don't like anything deciding on its own when to use the network connection. I know I don't have any choice for a lot of products (like Adobe products) but I still want to control all I can.

Regarding ZoneAlarm, I've heard the BSOD accusation a number of times but have never seen anything specific. Do you know where I can find specific info?
My System SpecsSystem Spec
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16 Aug 2011   #14
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Good to hear it went well...at last!

Quote:
Regarding ZoneAlarm, I've heard the BSOD accusation a number of times but have never seen anything specific. Do you know where I can find specific info?
[WORKAROUND] Windows 7 BSOD --> Disable NetBios over TCP (TCP/IPv4) - ZoneAlarm User Community

Windows 7 64 Bit Unexpected Blue Screen Error

zone alarm and bsod - Google Search
My System SpecsSystem Spec
16 Aug 2011   #15

Windows 7 x64 Pro
 
 

Quote   Quote: Originally Posted by JMH View Post
Good to hear it went well...at last!

Quote:
Regarding ZoneAlarm, I've heard the BSOD accusation a number of times but have never seen anything specific. Do you know where I can find specific info?
[WORKAROUND] Windows 7 BSOD --> Disable NetBios over TCP (TCP/IPv4) - ZoneAlarm User Community

Windows 7 64 Bit Unexpected Blue Screen Error

zone alarm and bsod - Google Search
Whew! I already have NetBios over TCP disabled.

I have searched for ZoneAlarm and BSOD but could never find anything specific to my version of ZA and Windows, and never could tell what other hits might apply.

Thanks for your help. I'll mark this thread "solved".
My System SpecsSystem Spec
16 Aug 2011   #16
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Our pleasure to help wherever we can.
Safe surfing.
My System SpecsSystem Spec
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 Problem installing KB2536276




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