Problem installing KB2536276

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  1. Posts : 165
    Windows 7 x64 Pro
       #1

    Problem installing KB2536276


    I get error 800B0100 when trying to install KB2536276.
    I downloaded and ran the System Update Readiness Tool, but it did no good - installation of KB2536276 still fails.

    Anybody else run into this?
    Anybody know how to get around the problem?
      My Computer


  2. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #2

    pokeefe0001 said:
    I get error 800B0100 when trying to install KB2536276.
    I downloaded and ran the System Update Readiness Tool, but it did no good - installation of KB2536276 still fails.

    Anybody else run into this?
    Anybody know how to get around the problem?
    Hello pokeefe0001:)

    Try downloading KB 2536276 manually to your desktop > then install it.

    Download Details - Microsoft Download Center - Security Update for Windows 7 (KB2536276)

    More information....

    Error message when you try to use the Windows Update or Microsoft Update Web sites to install updates: "0x800B0100"
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  3. Posts : 165
    Windows 7 x64 Pro
    Thread Starter
       #3

    Is that wise considering that I followed the procedure mentioned in that second link (running the System Update Readiness Tool and retry the install) and it didn't help. If I have a hosed over registry and the tool to fix related registry problems didn't fix it, I'm hesitant to go forward manually.
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  4. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #4


    Have you tried "Fix it for me" in the second link?
      My Computer


  5. Posts : 165
    Windows 7 x64 Pro
    Thread Starter
       #5

    JMH said:

    Have you tried "Fix it for me" in the second link?
    Uh, no. I stopped reading at the "Method for Windows 2000, Windows XP, or Windows Server 2003" line; I assumed everything from there on was for older systems.

    I guess I'd better give it a try.

    Update: I downloaded and tried running the fix under "Fix it for me". It said it didn't apply to my operating system. do you know that it's supposed to work for Win7 x64?
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  6. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #6

    *All advice was based on your KB number & Error ID as listed....
    "Fix it" works for some problems....not all.

    *Have you a System Restore spot created BEFORE the problem commenced?

    *If not it looks like the next step is to contact Microsoft Technical Support directly.


    http://support.microsoft.com/contactus
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  7. Posts : 165
    Windows 7 x64 Pro
    Thread Starter
       #7

    This fix was one of several I tried putting on using System Update. I'm pretty sure a system restore point is created by the Update process so I'm sure I've got the restore point. I guess a system restore is the next step.
      My Computer


  8. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #8

    Remember to go to the restore point PRIOR to the update problem.
    Good luck.
      My Computer


  9. Posts : 165
    Windows 7 x64 Pro
    Thread Starter
       #9

    System restore failed. I tried 2 different ones but no luck with either one. The error message suggested I turn off anti-virus security programs so I turned off mine - ZoneAlarm Security Suite - but that had no effect. I have no idea what state I'm in now (other than the state of confusion).
      My Computer


  10. Posts : 686
    Windows 7 x64 Ultimate SP1
       #10

    Uninstall Zone Alarm. Completely. Then try again.
      My Computer


 
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