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Windows 7 - MS updates corrupt drivers, files, and apps |
08-19-2011
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#1 | | Windows 7 Home Premium 64bit |
MS updates corrupt drivers, files, and apps  Newbie here! Just installed a few MS security updates and for the third time I have driver, application and software malfunctions. Touch-pad: just moving the cursor causes the open window to re-size, dialog boxes open and close for no apparent reason. Function Keys: none work except one that causes the menu bar to hide then reappear. All my restore points wiped out, even though I had plenty of hard disc space allocated and left free. So I cannot restore!!!
The last time I downloaded security updates, my music files ended up all messed up. 340 songs in one file with no information as to album or song name.
This is the third time these types of problems have occurred. I am getting tired of restoring this Toshiba back to out of box condition.
I am just letting off steam. No way to fix but to do a wipe.
Microsoft if the best sales agent for Mac Book.
If anyone actually has a suggestion including "Nuke" Seattle, I am open.
Thanks, bluelacy | My System Specs | | System Manufacturer/Model Number Toshiba L555D S7005 OS Windows 7 Home Premium 64bit CPU AMD Turion II 520 Caspian 45nm Technology Motherboard Toshiba NTWAE (Socket M2/S1G1) Memory 4.0 GB Dual-Channel DDR2 @ 399MHz (6-6-6-18) Graphics Card AMD M880G with ATI Mobility Radeon HD 4200 Sound Card Realtek High Definition Audio Monitor(s) Displays Generic PnP Monitor Screen Resolution 1600x900 @ 60Hz Keyboard Standard PS/2 Mouse Synaptics PS/2 Port Touchpad PSU 19V 3.95A, Battery Case Laptop Cooling Internal Fan Hard Drives 313 GB Toshiba MK3263GSX ATA Device (SATA)
Seagate GoFlex Desk 2TB USB 2
Western Digital Essential SE 1TB USB 2/3 Internet Speed 20-180 kbps |
08-19-2011
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#2 | | Windows 7 Ultimate x64/Windows 8 Consumer Preview x64/Ubuntu 11.04 |
Coincidentally, I just answered a question similar to yours in this thread. Try the solutions I've quoted below and post back if anything improves. | My System Specs | | System Manufacturer/Model Number Custom Build OS Windows 7 Ultimate x64/Windows 8 Consumer Preview x64/Ubuntu 11.04 CPU Intel Pentium Dual Core E6700 3.2GHz Motherboard ASUS P5G41T-M LX Memory Strontium 8192MB DDR3 1333Mhz Graphics Card msi GeForce N560GTX-M2D1GD5 1GB Sound Card Realtek HD Audio Monitor(s) Displays CHIMEI CMV 221D 22" Screen Resolution 1680x1050 Keyboard Microsoft Wireless Keyboard 1000 Mouse Microsoft Wireless Optical Mouse 2000 PSU SHAW Viper-1500w Gaming PSU Case Black eMaxx ATX Mini Tower Case Hard Drives Seagate Barracuda LP Green 3.5'' 2TB Internal HDD 5900RPM + WD Elements Desktop 1TB External HDD 7200RPM Internet Speed 100GB @ 4.76Mbps |
08-20-2011
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#3 | | Windows 7 Home Premium 64bit |
Reply to JaidynM No malware; no restore points since the MS7 updates wiped them all out. Yes these
problems discovered after updating. After installing the Service Pack 1 I had to do a system wipe. Service Pack messed up so much stuff, including deleting all restore points then, also. Well I forgot to set Updater to only update when I allowed it to and Service Pack 1 & 2 installed. Nothing but problems since. Since F8 not work, I cannot get to the Advance Boot Options menu. Yes, I did create "repair disc" set, 6 4.7 GB discs. I did not get any MS discs with machine. These are repair discs I created using Toshiba Recovery Media Creator.  Thanks for the help. bluelacy | My System Specs | | System Manufacturer/Model Number Toshiba L555D S7005 OS Windows 7 Home Premium 64bit CPU AMD Turion II 520 Caspian 45nm Technology Motherboard Toshiba NTWAE (Socket M2/S1G1) Memory 4.0 GB Dual-Channel DDR2 @ 399MHz (6-6-6-18) Graphics Card AMD M880G with ATI Mobility Radeon HD 4200 Sound Card Realtek High Definition Audio Monitor(s) Displays Generic PnP Monitor Screen Resolution 1600x900 @ 60Hz Keyboard Standard PS/2 Mouse Synaptics PS/2 Port Touchpad PSU 19V 3.95A, Battery Case Laptop Cooling Internal Fan Hard Drives 313 GB Toshiba MK3263GSX ATA Device (SATA)
Seagate GoFlex Desk 2TB USB 2
Western Digital Essential SE 1TB USB 2/3 Internet Speed 20-180 kbps |
08-20-2011
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#4 | | Windows 7 Ultimate x64/Windows 8 Consumer Preview x64/Ubuntu 11.04 |
Hmmm... All I can think of at the moment is too either reset or uninstall the security updates. Windows Update - Uninstall an Update Windows Update - Reset
Or a Clean Install. Just remember to backup to an external drive first. Clean Install Windows 7
And of course, nuking Seattle would also solve the problem.
I'm sorry, there's not much I can think of to diagnose the problem. | My System Specs | | System Manufacturer/Model Number Custom Build OS Windows 7 Ultimate x64/Windows 8 Consumer Preview x64/Ubuntu 11.04 CPU Intel Pentium Dual Core E6700 3.2GHz Motherboard ASUS P5G41T-M LX Memory Strontium 8192MB DDR3 1333Mhz Graphics Card msi GeForce N560GTX-M2D1GD5 1GB Sound Card Realtek HD Audio Monitor(s) Displays CHIMEI CMV 221D 22" Screen Resolution 1680x1050 Keyboard Microsoft Wireless Keyboard 1000 Mouse Microsoft Wireless Optical Mouse 2000 PSU SHAW Viper-1500w Gaming PSU Case Black eMaxx ATX Mini Tower Case Hard Drives Seagate Barracuda LP Green 3.5'' 2TB Internal HDD 5900RPM + WD Elements Desktop 1TB External HDD 7200RPM Internet Speed 100GB @ 4.76Mbps |
08-20-2011
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#5 | | Windows 7 Ultimate x64 SP1, LinuxMint 9 LTS x64, Debian 6, Ubuntu 10.04 LTS x64 |
Hi,
This sounds like a very odd problem - thousands of people perform the same updates you do and don't have any of the problems you are experiencing. Lets see if we can get to the bottom of this.
Firstly, can you follow this tutorial to upload your system specifications for us to look at: System Info - See Your System Specs
Secondly, can you list the security/anti-malware software and firewall that you use?
Regards,
Golden | My System Specs | | System Manufacturer/Model Number Golden Mk. I.3 OS Windows 7 Ultimate x64 SP1, LinuxMint 9 LTS x64, Debian 6, Ubuntu 10.04 LTS x64 CPU Intel i7 860 @ 2.80 GHz Motherboard Gigabyte P55A-UD3R Rev.1. Award BIOS F13 Memory 16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24) Graphics Card EVGA NVidia GTX 560 1024MB Sound Card Realtek Integrated Monitor(s) Displays Dual Samsung SyncMaster 2494HS Screen Resolution 1920*1080 and 1920*1080 Keyboard Logitech G110 Mouse Logitech MX518 PSU Thermaltake ToughPower QFan 750W Case Thermaltake Element S VK60001W2Z Cooling Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans Hard Drives 1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
2*Samsung F1 SpinPoint 1TB in RAID1;
1*Western Digital WD10EARS 1TB
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0 Internet Speed Not fast enough!!! |
08-20-2011
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#6 | | |
I get MS updates about every week not counting the daily AV updates and have never had a problem so something else is going on with your machine. How much free disk space do you have? Windows will purge restore points when it needs room. Maybe you didn't reserve enough space. Run "SFC /SCANNOW" first as Jaidynm suggests and lets see what that turns up. | My System Specs | | System Manufacturer/Model Number Built 2/11/2011 OS Windows 7 Pro-x64 CPU i7-2600 3.4GHz - 3.8GHz Turbo Motherboard Intel DH67BL-B3 Memory 8Gb - 2x4GB, Muskin 991770 PC3-1333 Graphics Card Integrated Intel HD 2000 Sound Card Integrated Intel 10.1 HD, RealTek ALC892 Monitor(s) Displays Asus LCD VH222H, Haier HL24XSL2a Screen Resolution 1920x1080, 1920x1080 Keyboard Logitech EX100 Wireless Mouse Logitech EX100 Wireless PSU Seasonic 650W 80+ Gold Modular Case Rosewill Defender Cooling Stock CPU, Four 120mm case fans, PCH fan added Hard Drives Crucial C300-128Gb,
Western Digital WD5002AALX - 500Gb,
Western Digital WD7501AALS - 750Gb Internet Speed 2.5/1.5 Mbs Other Info Antec Veris Premier-Multimedia IR Station,
Cyber Accoustics-3602 Speakers,
AFT XM-5U Card Reader,
Hauppauge TV-HVR-2250,
Sony LX300 USB Turntable |
08-21-2011
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#7 | | |

Quote: Originally Posted by bluelacy No malware; no restore points since the MS7 updates wiped them all out. Yes these
problems discovered after updating. After installing the Service Pack 1 I had to do a system wipe. Service Pack messed up so much stuff, including deleting all restore points then, also. Well I forgot to set Updater to only update when I allowed it to and Service Pack 1 & 2 installed. Nothing but problems since. Since F8 not work, I cannot get to the Advance Boot Options menu. Yes, I did create "repair disc" set, 6 4.7 GB discs. I did not get any MS discs with machine. These are repair discs I created using Toshiba Recovery Media Creator.  Thanks for the help. bluelacy
Service pack 2? | My System Specs | | System Manufacturer/Model Number HP Pavillion dv-7 1005 Tx OS WCP ONLY CPU 2@2.4 Memory 4 gigs Graphics Card Nvidia 9600M Sound Card HD built-in Monitor(s) Displays 17" Wxga Screen Resolution 1440x900 Cooling none Internet Speed 45Mb down 5Mb up |
08-21-2011
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#8 | | Win 7 Ultimate 64-bit. SP1. |
I suggest you take a deep breath & start afresh...
BTW an oops! re your listing SP2.
1. Clean Install Windows 7 Clean Install Windows 7 2.Re update settings -
I suggest you change them to notify you but let you choose to download.
Do a few at a time only. Tis then easier to troubleshoot problems if they present.
{Leave SP1 for a later date.}
Always make sure you have a current system restore point prior to downloading anything. 3. When you are sure all is " normal" with your computer proceed to the next step below.
4.SP1.
Win 7 SP1.
Generic steps to take before installing Windows 7 Service Pack 1.
* How to increase your chances of installing Service Pack 1 successfully. Steps to follow before you install Windows 7 Service Pack 1 from the Microsoft Download Center (Revised 08/16/11 )
* Update your device drivers to the most recent Windows 7 device drivers from your computer manufacture's support web site (for your specific make and model) * Start by installing the chipset/motherboard driver followed by the remaining available drivers.
* Run the SFC /SCANNOW command. This will check and repair if necessary any critical Windows system files.
Click on Start/All programs/Accessories then
Right click on Command Prompt option and select 'Run as administrator'.
At the command prompt enter: SFC /SCANNOW
* Run the System Update Readiness Tool: Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2
{More steps will follow should you seek them later.} | My System Specs | | System Manufacturer/Model Number LAPTOP. HP Pavilion dv7-4010TX . OS Win 7 Ultimate 64-bit. SP1. CPU Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6MB Cache.] Memory 8 DDR 3 RAM. 1066MHZ Graphics Card ATI 1024 MB. DDR3. Radeon HD5650 Monitor(s) Displays 17.3" High Definition Brightview LCD. LED Backlit. Screen Resolution 1600 x 900. Mouse Logitech Anywhere mouse. MX. Case Laptop / notebook. Hard Drives 640GB Internet Speed ADSL [ but too slow ] |
08-23-2011
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#9 | | Windows 7 Ultimate X86 SP1 |
Bluelacy if indeed you did find a Windows 7 Service Pack 2, DO NOT use it again, Microsoft has not released SP2 yet. However some malware writers may have done so to catch unsuspecting users into downloading and installing viruses, trojans, worms, and bots.
Hopefully you can save what is dear to you and do a full complete clean reinstall and a full format of your drive. You can set you Windows update to Download updates, but let me choose whether to install them. | My System Specs | | System Manufacturer/Model Number Brittechnologies II OS Windows 7 Ultimate X86 SP1 CPU i5-2550K differing speeds depending on the day Motherboard ASUS P8X68-V PRO/GEN3 Memory 16GB G.Skill Sniper 2133MHz, 4X4GB Graphics Card ASUS ENGTX460 DirectCU/2DI/1GD5 GeForce GTX 460 Sound Card Onboard Realtek 5-1 Monitor(s) Displays Samsung P2570HD Screen Resolution 1920x1080 Keyboard Old Dell USB From 10 yrs Ago Mouse Gigabyte m6900 wired PSU Corsair HX650W Case Inwin Dragon rider Cooling Hyper 212 EVO w/two Noctua fans @1300 RPM Hard Drives TBA Internet Speed 8-19 Mbs down, 3-4 Mbs up Comcast Cable Other Info 5 fans, LG Bluray/R/RE, ASUS DVD/R/RW |
08-24-2011
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#10 | | Windows 7 Home Premium 64bit |
Thanks one and all!! Golden: Did complete system specs before I ever posted. Does not show up, I just checked. Will do again after clean install. AVGFree,
MS7 Windows Firewall, CCleaner.
Carwiz: Yes, others have had very similar problems with MS7 updates. Check other forums. Corrupted music files, driver mal-functions, application problems.
Zigzag3143: Oh, Yes, MS7 Office Service Pack 2, and PowerPoint Service Pack 2. Getting rid of Service Pack 1 seems to have restored my Function Keys, and Touchpad.
JMH: Going to have lunch, then Repair Disk Install.
Thanks everyone! Backed up system on Western Digital 1TB Essential SE, yesterday. Have a 2TB Seagate, with "Memeo" backup software. The software sucks. Took 11 hours to do the same backup that took 2 hours on the Western Digital with their proprietary Smartware. The Memeo software was corrupted by updates and does not work anymore and Memeo cannot get me a copy that will either. Thanks again, Bluelacy | My System Specs | | System Manufacturer/Model Number Toshiba L555D S7005 OS Windows 7 Home Premium 64bit CPU AMD Turion II 520 Caspian 45nm Technology Motherboard Toshiba NTWAE (Socket M2/S1G1) Memory 4.0 GB Dual-Channel DDR2 @ 399MHz (6-6-6-18) Graphics Card AMD M880G with ATI Mobility Radeon HD 4200 Sound Card Realtek High Definition Audio Monitor(s) Displays Generic PnP Monitor Screen Resolution 1600x900 @ 60Hz Keyboard Standard PS/2 Mouse Synaptics PS/2 Port Touchpad PSU 19V 3.95A, Battery Case Laptop Cooling Internal Fan Hard Drives 313 GB Toshiba MK3263GSX ATA Device (SATA)
Seagate GoFlex Desk 2TB USB 2
Western Digital Essential SE 1TB USB 2/3 Internet Speed 20-180 kbps MS updates corrupt drivers, files, and apps problems? All times are GMT -5. The time now is 03:22 AM. |  |