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Windows 7: Windows Security Hotfix KB2559049 not downloaded by Windows

24 Aug 2011   #1

Windows 7 Professional 64 bit
 
 
Windows Security Hotfix KB2559049 not downloaded by Windows

I was alerted by a Belarc Advisor report that I was missing the important security hotfix KB2559049. This is a little strange, since Windows update seems to work without any problems.

I then went and tried to manually apply the correct version (Windows 7 64 bit, IE9) of the update (Download Details - Microsoft Download Center - Cumulative Security Update for Internet Explorer 9 in Windows 7 x64 Edition (KB2559049)) but the update would not run, giving the message ”This update is not applicable to your computer”.

I have submitted a support request to Microsoft, but response time has been very slow in part due to the time difference between India and North America and days off by the support persion.

I thought I would post the details here in case someone has encountered and resolved a similiar problem.

To summarize all of the different things I have tried so far –
1. Regular installation of update using windows update – update not selected
2. Manual installation - error message ”This update is not applicable to your computer”
3. Manual installation after clean boot - same error message ”This update is not applicable to your computer”
4. Manual installation after disabling Microsoft Security Essentials - same error message ”This update is not applicable to your computer”
5. Checked Windows files with SFC /scannow – no problems found
6. Checked for any other programs that may be causing a problem – none found
7. I have also tried the Microsoft Fixit center – it says it found an issue, prompted me to apply the fix to “Repair Windows Update Components – Windows Update Components must be repaired”. I clicked next to apply the suggested fix and received a message that the problem had been fixed. This had no effect - same error message ”This update is not applicable to your computer”
8. I tried downloading the fix and installing it manually from my hard drive - same error message ”This update is not applicable to your computer”


If anyone has any suggestions I would be grateful to hear them.



My System SpecsSystem Spec
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24 Aug 2011   #2

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

Hi,

Another alternative you can use to check the accuracy of Belarc's suggestion is this :

http://www.sevenforums.com/tutorials...inspector.html

Regards,
Golden
My System SpecsSystem Spec
24 Aug 2011   #3

Windows Server 2008 R2
 
 

Two questions you haven't answered yet - one, are you running IE9 RTM on your Windows 7 x64 box? Two, if you go into Control Panel > Uninstall a Program > View installed updates, do you see "Security Update for Microsoft Windows (KB2559049) listed under the "Microsoft Windows" section as an installed update?
My System SpecsSystem Spec
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24 Aug 2011   #4

Windows 7 Professional 64 bit
 
 

Hi - thanks cluberti!

I had checked the View Update History in Windows Update, but didn't notice that the hotfix was show as an IE8 hotfix. (This is a new computer that came with IE8 installed). As you suggested, it shows up under Windows in the installed updates list.

What had happened is that I had applied all of the outstanding hotfixes, then upgraded to IE9.

I guess Belarc Advisor doesn't like that order for some reason. I will just ignore that part of their report.

Many thanks

Dave
My System SpecsSystem Spec
24 Aug 2011   #5

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

Nice one,w ell spotted cluberti
My System SpecsSystem Spec
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 Windows Security Hotfix KB2559049 not downloaded by Windows




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