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Windows 7: Cannot turn WIndows Update on

28 Aug 2011   #11

MS Windows 7 Ultimate SP1 64-bit
 
 

and where do those options appear?

My System SpecsSystem Spec
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29 Aug 2011   #12

Windows 7 32-bit
 
 

In the Boot menu, which is accessed by pressing F12.
I also made a CD with the sweeper tool, and while it boots, the program fails to start:
"Microsoft Standalone System Sweeper cannot be started. Please contact support. Error code: 0x8004cc05".
My System SpecsSystem Spec
29 Aug 2011   #13

MS Windows 7 Ultimate SP1 64-bit
 
 

That means you did not perfectly follow the directions I gave.

Start over and this time follow each and every step precisely.
My System SpecsSystem Spec
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29 Aug 2011   #14

Windows 7 32-bit
 
 

I was able to get the CD to work. I had to disable the floppy drive (which I don't even have) on the BIOS and Device Manager.
The Sweeper found one virus, and now Windows Update is ON, but when I open it, I see a blank, unresponsive window.
My System SpecsSystem Spec
29 Aug 2011   #15

MS Windows 7 Ultimate SP1 64-bit
 
 

Yonyz,


The results of System Sweeper will be in:
\Windows\Standalone System Sweeper\Support as one or more files with a LOG extension.

Attach those files to your next post please.
My System SpecsSystem Spec
29 Aug 2011   #16

Windows 7 32-bit
 
 

The file infected is dvm.dll, which belongs to the game Chronicles of Riddick: Assault on Dark Athena (it's a cracked file, which could be the reason the Sweeper thinks it's a virus).


Attached Files
File Type: log MPLog-08292011-104941.log (10.8 KB, 15 views)
My System SpecsSystem Spec
29 Aug 2011   #17

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by yonyz View Post
Thanks, but that didn't help. Same problem as before. BTW, are you using Windows 7 as well? If yes, I'd like to know a bit about your theme.
The themes are by Hyperdesk this particular one is called DarkMatter Subspace.

Hyperdesk: The ultimate desktop themes for Windows 7, Windows Vista, Windows XP, skins, icons, wallpapers, widgets, desktop themes for Disney, Pixar and Star Trek, themes for the PlayStation 3, PlayStation Portable and more!

I do change themes quite regular using third party themes from Mr. Grim and others as well which take a little bit of install knowledge if your into that stuff..as for that cracked file are you not able to get rid of it?
My System SpecsSystem Spec
29 Aug 2011   #18
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Quote:
(it's a cracked file, which could be the reason the Sweeper thinks it's a virus).
Threat Name:VirTool:Win32/Obfuscator.XZ
came 'packed' with Program Files (x86)\GOG.com\Beyond Good and Evil\gogwrap.exe->(UPX)
My System SpecsSystem Spec
29 Aug 2011   #19

Windows 7 32-bit
 
 

No, that BGE file is not cracked. It's a Good Old Games package. No way they would put a virus inside it.
The infected cracked file is called dvm.dll, and belongs to the Riddick game. And I did quarantine the file, but now Windows Update is off again.

Honestly, I don't think it's a virus. My brother messed with the networking services a few weeks ago, trying to get sharing to work between two Windows 7 computers, though he didn't succeed at that.
My System SpecsSystem Spec
29 Aug 2011   #20

MS Windows 7 Ultimate SP1 64-bit
 
 

run the system file checker.
SFC /SCANNOW Command - System File Checker

Believe us. The file is infected.
My System SpecsSystem Spec
Reply

 Cannot turn WIndows Update on




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