Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Update anomaly


03 Sep 2011   #1

Windows-7 ult x32 + SP1
 
 
Update anomaly

UPDATE ANOMALY

I have Windows 7 Ultimate on both a Laptop & a Desktop.

Desktop: Will install SP1 but not IE9.

Laptop: Will install IE9 but not SP1.

Any ideas please ?

----------------------------------------------------------------------------------
Windows 7 Ult - M.B: ASUS M4A78LT-M LE + Phenom IIx2 + 4Gb RAM + PSU: OCZ 500 + Samsung & Seagate 1Tb hdd.


My System SpecsSystem Spec
.

03 Sep 2011   #2

MS Windows 7 Ultimate SP1 64-bit
 
 

Tommy,

Let's go at this one at a time.

You decide which problem you would like to solve first and the update your system specs to fully reflect the desired computer.

Please read and follow this info to fully update your System Specs:

UPDATE YOUR SEVENFORUMS SYSTEM SPECS


User CP (3rd item in the top menu bar) |
Your Profile (left-hand column, Edit System Spec |


To gather info, use
Speccy - System Information - Free Download
or SIW or the System Info tool,
Use System Info to see your System Specs

Please add the word laptop or desktop or netbook to the
“system manufacturer” block.

Provide full windows version info, for example:
MS Windows 7 Ultimate 64-bit SP1

Use the “Other Info” block for Optical Reader,
Mouse, touchpad, wifi adapter, speakers, monitor, etc

Scroll down and click on the SAVE CHANGES button.
My System SpecsSystem Spec
03 Sep 2011   #3

Windows-7 ult x32 + SP1
 
 

Thanks Karl,

Is that better ?
My System SpecsSystem Spec
.


03 Sep 2011   #4

MS Windows 7 Ultimate SP1 64-bit
 
 

What wonder working software have you installed lately?

Normally, IE 9 install produces not problems.

do me a favor and post a copy of the msg you get when you try to install.

Before you do,
| type SERVICES.MSC | ENTER

Now your objective is make sure that the following three services are started:

Background Intelligent Transfer Service
Cryptographic Services
Windows Update

If you are using Norton, then disable before you try to update.
If you are using AVG, then disable before you try to update.
If you are using SpyBot, then uninstall and leave uininstalled.
If you arfe using Ad-aware, then uninstall and leave uninstalled.
My System SpecsSystem Spec
03 Sep 2011   #5

Windows-7 ult x32 + SP1
 
 

What wonder working software have you installed lately? ?
Lately = nothing apart from the ‘info’ program from your thread.

Normally, IE 9 install produces not problems.
I know.

do me a favor and post a copy of the msg you get when you try to install.

Before you do,
| type SERVICES.MSC | ENTER

Now your objective is make sure that the following three services are started:

Background Intelligent Transfer Service
Cryptographic Services
Windows Update
All come up as “Started + Auto”.


If you are using Norton, then disable before you try to update.
If you are using AVG, then disable before you try to update.
If you are using SpyBot, then uninstall and leave uininstalled.
If you arfe using Ad-aware, then uninstall and leave uninstalled.
Never use Norton any more – don’t trust it.
Have not used AVG or SpyBot since running Windows 7.
I do use malwarebytes, so will disable it whilst trying another update. Will post the message later - I’m sure it just says “didn’t install properly”.


Tommy

PS: The system has installed all other updates, inc SP1.
My System SpecsSystem Spec
03 Sep 2011   #6

Windows-7 ult x32 + SP1
 
 

Update message:


Attached Thumbnails
Update anomaly-ie9-error-message-1.jpg  
My System SpecsSystem Spec
04 Sep 2011   #7

MS Windows 7 Ultimate SP1 64-bit
 
 

Tommy,
Go back to Window Update.

Do not select the IE9 update.

Now install the rest of the updates, one at a time.

Did they all install correctly?
My System SpecsSystem Spec
04 Sep 2011   #8

Windows-7 ult x32 + SP1
 
 

Hi Karl,
Thanks again for your help.

Everything that has come up before, has installed/updated perfectly fine.
The only things that I'm not installing, are the foreign languages that I don't use.

Generally, my updates are set to Auto. It hasn’t had a problem updating anything else.

This isn’t a recent phenomenon. I’ve been trying to load IE9 ever since it came out. I have tried Auto Update, Manual update, disc update. I have enabled & disabled different programs prior to trying etc, a dozen times or more over the months.


(I don’t want to confuse matters here, or ask you to try solving a separate problem. I merely add it here as it looks coincidental and in case it helps you to help me & others.

This 'desktop' machine has installed all previous updates, inc SP1 - but not IE9.
My Laptop (same Windows 7 ult) has also installed all previous updates, inc IE9,,,, but won’t take SP1.
On the face of it - to my limited mind – it looks like a similar problem, but with different updates.)

Tom
My System SpecsSystem Spec
04 Sep 2011   #9

MS Windows 7 Ultimate SP1 64-bit
 
 

tommy,
There may a specific fix for the IE9 problem.

I know procedures for update installs failing in general but before you go thru all of that, let me ask some of the chaps if they have a specific answer.

Now that I've said that you may be bombarded with suggestions by greenhorns. I always like to have solved a specific problem myself before recommending an action or there are a chaps here whose depth of knowledge is absolutely amazing, and when they say something then I snap to and pay attention.

Hold on and let's hope some of the experts are still at their computers.
My System SpecsSystem Spec
04 Sep 2011   #10

MS Windows 7 Ultimate SP1 64-bit
 
 

While waiting, you might want to try a MS article solution:
Troubleshoot problems when you cannot install Internet Explorer 9
My System SpecsSystem Spec
Reply

 Update anomaly




Thread Tools



Similar help and support threads for2: Update anomaly
Thread Forum
Solved WU w/IE10 Anomaly Windows Updates & Activation
Solved ObjectdockFree Anomaly?? Software
File Search Anomaly ? General Discussion
Partition Wizard Anomaly Installation & Setup
No Sound Anomaly Sound & Audio
Permissions anomaly General Discussion
Weird mouse pointer anomaly? Hardware & Devices

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 12:29 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33