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Windows 7: Error trying update to service pack 1 Windows 7 Premium


10 Sep 2011   #1

Windows 7 32-bit Version
 
 
Error trying update to service pack 1 Windows 7 Premium

Hi guys, first of all, sorry for my english, i'm from Portugal, and i see that in this forum the people maybe can help me.

So, the problem that i have is when i try update my windows 7 to Service Pack 1 in Windows Update.

I leave here a print of what show in my pc.

Update Error Print

And now the CheckSUR:

Quote:
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 13.0
2011-09-01 18:34

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_12_for_KB2559049~31bf3856ad364e35~x86~~6.1.1.2.mum Line 1: nlhV!w&8ō۔0H}dž0n. t TGn2O
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB2559049~31bf3856ad364e35~x86~~6.1.1.2.cat

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 435
Found 2 errors
CBS MUM Corrupt Total count: 1
CBS Catalog Corrupt Total count: 1

Unavailable repair files:
servicing\packages\Package_12_for_KB2559049~31bf3856ad364e35~x86~~6.1.1.2.mum
servicing\packages\Package_for_KB2559049~31bf3856ad364e35~x86~~6.1.1.2.mum
servicing\packages\Package_12_for_KB2559049~31bf3856ad364e35~x86~~6.1.1.2.cat
servicing\packages\Package_for_KB2559049~31bf3856ad364e35~x86~~6.1.1.2.cat


I try what the windows says to do, something about download the preparation application, but show the same thing...

Have this a solution ? Or the only one is format ?


Best Regards from Portugal and keep going this excelent forum.

My System SpecsSystem Spec
.

10 Sep 2011   #2
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Hello & welcome levezinho,

Generic steps to take before installing Windows 7 Service Pack 1.


* How to increase your chances of installing Service Pack 1 successfully.

Steps to follow before you install Windows 7 Service Pack 1 from the Microsoft Download Center


*Clean out all of your App Data> Local>Temp...

Start > Run > %temp% > ok > Organize > Select all.> Organize > Delete > You may be asked to
"Try again" or " Skip"

* Run the SFC /SCANNOW command. This will check and repair if necessary any critical Windows system files.

Click on Start/All programs/Accessories then
Right click on Command Prompt option and select 'Run as administrator'.
At the command prompt enter: SFC /SCANNOW

* Run the System Update Readiness Tool:

Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2


* Steps to take before installing Windows 7 SP1

Steps to follow before you install Windows 7 Service Pack 1 from the Microsoft Download Center


* Windows 7 - Service Pack 1 How to install Step by Step

Steps to follow before you install Windows 7 Service Pack 1 from the Microsoft Download Center



Further links for you to peruse.


Windows Update error 800B0100


windows 7 service pack 1 kb976932 with error code 0x800B0100 - Microsoft Answers
My System SpecsSystem Spec
10 Sep 2011   #3

MS Windows 7 Ultimate SP1 64-bit
 
 

Levezinho,

Welcome to SevenForums.

If you still have problems, then please use the procedures given in:

Windows Update - Reset
How to Reset Windows Update in Windows 7 and Vista
My System SpecsSystem Spec
.


11 Sep 2011   #4

Vista Home Premium x86 SP2
 
 

Hello, and welcome to the Seven Forums!

Your English is very good

Well, the System Update Readiness Tool has identified the problem on your computer (two corrupt files) and fortunately, these can usually be fixed very easily. Please refrain from trying anything else at the moment, as any resets etc. won't be effective until AFTER we have fixed these two corrupt files, and may destroy evidence.

Anyway, I just need to get the answer to two questions before I can create the fix for you.

1: Are you running a 32bit or 64bit copy of Windows. Have a look at this tutorial to see how to find out: System Type - 32-bit (x86) or 64-bit (x64)

2: Which version of Internet Explorer are you running? Version 8, or version 9? It doesn't matter whether or not you actually use Internet Explorer, I just need to know which version number you currently have installed Please don't attempt to change this (eg DO NOT attempt to install or uninstall IE9. Just tell me what you currently have installed)

Thanks a lot!

Richard
My System SpecsSystem Spec
11 Sep 2011   #5

Windows 7 32-bit Version
 
 

Hi guys, no one of the solutions works.

Im in this site now: Server Manager error 0x800B0100 - Can't add or remove roles or features. Windows update fails - Spiceworks Community


And I have the files to copy for folder servicing/packages

I change my permissions, but i cant copy nothing to there, tell me that i dont have permissions. I check all items of permissions and i still cant. Is another solution to copy the right files to that folder. With Linux i can ?


The version of my Internet Explorer is 8.


Thanks for help.
My System SpecsSystem Spec
11 Sep 2011   #6

Vista Home Premium x86 SP2
 
 

Quote   Quote: Originally Posted by levezinho View Post
Hi guys, no one of the solutions works.

Im in this site now: Server Manager error 0x800B0100 - Can't add or remove roles or features. Windows update fails - Spiceworks Community


And I have the files to copy for folder servicing/packages

I change my permissions, but i cant copy nothing to there, tell me that i don't have permissions. I check all items of permissions and i still cant. Is another solution to copy the right files to that folder. With Linux i can ?


The version of my Internet Explorer is 8.


Thanks for help.
Hello!

*Please stop trying that method. I do know the methods of fixing that error, and I shall employ them. I didn't tell you to re-install because I knew how to properly fix this error.

If you manually change permissions and ownership in the Windows folder, those files are no longer protected from infection and harm by Windows Resource Protection. If I find evidence that either permissions or ownership have been changed in the Windows folder, due to the increased risk of infection and identity theft, all I shall do is ask you to Clean Install.

Please attempt nothing else because I do know how to fix this problem, and what you are attempting to do at the moment is extremely dangerous.

Also, for most .cat and .mum files, there are two files with differing contents for each file name.

Because this is an Internet Explorer file, there are four sets of contents per file name. Can you guarantee to me that you are using the correct contents for your file name? Only a 25% chance of that, statistically.

Now, if you please answer both of my previous questions, I shall show you the safe method to fix this.

Richard
My System SpecsSystem Spec
11 Sep 2011   #7

MS Windows 7 Ultimate SP1 64-bit
 
 

levezinho,

Please respond to niemiro's question as to whether you have a 32 bit or 64 bit version.

What really helps to better help you is to have fully filled out System Specs.

Here is how to fill out those system specs.
Update your SevenForums System Specs
User CP (3rd item in the top menu bar) |
Your Profile | Edit System Spec
(left-hand column)

To gather info, use SIW or Speccy or System Info

Add the word laptop or desktop or netbook to the
system manufacturer block, for example,
Toshiba Satellite L305D notebook.

Provide full windows version info, for example:
MS Windows 7 Ultimate SP1 64-bit

Use the Other Info block for Optical Reader,
Mouse, touchpad, wifi adapter, speakers, monitor, etc

Scroll down and click on the SAVE CHANGES button.
My System SpecsSystem Spec
11 Sep 2011   #8

Windows 7 32-bit Version
 
 

Quote   Quote: Originally Posted by niemiro View Post
Quote   Quote: Originally Posted by levezinho View Post
Hi guys, no one of the solutions works.

Im in this site now: Server Manager error 0x800B0100 - Can't add or remove roles or features. Windows update fails - Spiceworks Community


And I have the files to copy for folder servicing/packages

I change my permissions, but i cant copy nothing to there, tell me that i don't have permissions. I check all items of permissions and i still cant. Is another solution to copy the right files to that folder. With Linux i can ?


The version of my Internet Explorer is 8.


Thanks for help.
Hello!

*Please stop trying that method. I do know the methods of fixing that error, and I shall employ them. I didn't tell you to re-install because I knew how to properly fix this error.

If you manually change permissions and ownership in the Windows folder, those files are no longer protected from infection and harm by Windows Resource Protection. If I find evidence that either permissions or ownership have been changed in the Windows folder, due to the increased risk of infection and identity theft, all I shall do is ask you to Clean Install.

Please attempt nothing else because I do know how to fix this problem, and what you are attempting to do at the moment is extremely dangerous.

Also, for most .cat and .mum files, there are two files with differing contents for each file name.

Because this is an Internet Explorer file, there are four sets of contents per file name. Can you guarantee to me that you are using the correct contents for your file name? Only a 25% chance of that, statistically.

Now, if you please answer both of my previous questions, I shall show you the safe method to fix this.

Richard

Ok i stop that solution

My windows 7 is a 32 bit version, and the internet explorer are the version 8.0.7600.16385
My System SpecsSystem Spec
11 Sep 2011   #9

MS Windows 7 Ultimate SP1 64-bit
 
 

A good start.

Now fill out those system specs.
My System SpecsSystem Spec
11 Sep 2011   #10

Windows 7 32-bit Version
 
 

Quote   Quote: Originally Posted by karlsnooks View Post
A good start.

Now fill out those system specs.
SO
MS Windows 7 Home Premium 32-bit
CPU
Intel Mobile Core 2 Duo T6500 @ 2.10GHz 60 C
Penryn 45nm Tecnologia
RAM
4,00 GB
Mother Board
ASUSTeK Computer Inc. K50IN (Socket 478) 57 C
Graphics
Monitor PnP Genrico (1366x768@60Hz)
512 MBGeForce G102M (ASUStek Computer Inc) 56 C
HDD
488GB Seagate ST950032 5AS SCSI Disk Device (ATA)
Drives
ELBY CLONEDRIVE SCSI CdRom Device
TSSTcorp CDDVDW TS-L633C SCSI CdRom Device
Sound Card
Realtek High Definition Audio
My System SpecsSystem Spec
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 Error trying update to service pack 1 Windows 7 Premium




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