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Windows 7: Windows Update error 80073715

15 Sep 2011   #1

windows 7 pro x64
Windows Update error 80073715

Good Morning,

I haven't been able to update windows for almost 2 months now and Ive tried the windows hot fixes and even resetting my windows update history.

Im getting 3 errors constantly on these 5 updates I'm trying to run
update numbers;KB2518869,KB2491683,KB2507618,KB2509553,and KB2506014.

the error codes are;

I've attached my checkSUR.persist.log

thanks in advance

Attached Files
File Type: log CheckSUR.persist.log (312.4 KB, 8 views)
My System SpecsSystem Spec
15 Sep 2011   #2

Vista Home Premium x86 SP2

Hello, and welcome to the Seven Forums!

WARNING! This fix was created specifically for this user! If you are not this user, do not follow these instructions!
@Fadown: Ignore the above

Download the attached .zip file. Inside it, will be two folders, Packages and Manifests.

Create these folders if they do not already exist: C:\Windows\Temp\CheckSur\Servicing\Packages\ and C:\Windows\Temp\CheckSur\winsxs\Manifests

Extract onto your Desktop. Please place the contents of my Desktop\Packages in C:\Windows\Temp\CheckSur\Servicing\Packages\ and my Desktop\Manifests in C:\Windows\Temp\CheckSur\winsxs\Manifests.

DO NOT place the .zip file in that folder, or the folders themselves. Make sure that a lot of files are in each of those Checksur folder.

Re-run the System Update Readiness Tool, and get me another copy of C:\Windows\Logs\CBS\CheckSUR.log.

Also, please retest Windows Updates (with fingers slightly crossed, no matter how much we both know that that won't help! lol.)

Thanks a lot!


Attached Files
File Type: zip (185.8 KB, 35 views)
My System SpecsSystem Spec
15 Sep 2011   #3

windows 7 pro x64

Awesome thanks niemiro,

is there any way to manually download these updates if this doesnt fix the issue?
My System SpecsSystem Spec
16 Sep 2011   #4

Vista Home Premium x86 SP2

Quote   Quote: Originally Posted by Fadown View Post
Awesome thanks niemiro,

is there any way to manually download these updates if this doesnt fix the issue?

Unfortunately, there is no way around fixing this issue. You only have these options:

Fix this issue
Forget about updates
Clean Install
Repair Install

The quickest and easiest way by far is to fix this issue. My above post should fix the issue in the vast majority of cases, but if it does not, I shall continue to work with you to actually fix the issue.

My System SpecsSystem Spec
17 Sep 2011   #5

windows 7 pro x64

Well I tried your fix niemiro, and 2 out of the 5 downloaded and installed
the 3 that still wont install are
Security update for windows 7 x64-based systems (KB2491683)
Security update for windows 7 x64-based systems (KB2509553)
Update for windows7 for x64-based systems (KB2506014)

its spouting error code 8024200D

Ive attached a copy of my CheckSUR log

thankyou thus far for all the help

Attached Files
File Type: log CheckSUR.log (5.5 KB, 6 views)
My System SpecsSystem Spec
18 Sep 2011   #6

windows 7 64 bit Professional
same update problem for me

I am having the same update problem. I am running Win 7 on the laptop. For a couple of months now, my updates fail. Once in a while I can get a small one manually but that is it. I also have a problem in that my laptop is constantly downloading something (?) off the net. I have tried Malwarebytes several times in safe mode and nothing was found. I have a limit of 10 gigs a month here in Oregon since I am in the boondocks so a continually downloading computer isn't going to work out. With another new computer I just built, I tried downloading the 315 MB file for update that was suggested elswhere, transferred it to my laptop and ran it but didn't get any good results out of it. I don't have a clue as to what might be the problem. I have also tried downloading the win XP mode and Virtual program that MS has suggested but it will not start downloading even on my new computer. Other downloaded software has downloaded Ok and worked well. Does anyone have an idea what any of these problems are?
Thank you.
My System SpecsSystem Spec

 Windows Update error 80073715

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