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Windows 7: Can't update Windows

16 Sep 2011   #1
phenix

windows 7 Pro 64 bit
 
 
Can't update Windows

Got message 80072efd.
Running Windows 7 Pro. Windows firewall off
Running ESET SS 5 Eset firewall on

Don't know if ESET is causing the problem or something else.
Thanks for any help


My System SpecsSystem Spec
.
16 Sep 2011   #2
Sardonicus

Windows 7 Home Premium 64 bit
 
 

It is suggested by MS, that you temporarily disable 3rd part firewalls and then try to update.

You may encounter temporary connection-related errors when you use Windows Update or Microsoft Update to install updates
My System SpecsSystem Spec
16 Sep 2011   #3
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Quote   Quote: Originally Posted by phenix View Post
Got message 80072efd.
Running Windows 7 Pro. Windows firewall off
Running ESET SS 5 Eset firewall on

Don't know if ESET is causing the problem or something else.
Thanks for any help
Hello phenix,

See if these links help provide answers....

Windows Update error 80072efd

You may encounter temporary connection-related errors when you use Windows Update or Microsoft Update to install updates

How do I reset Windows Update components?
My System SpecsSystem Spec
.

17 Sep 2011   #4
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Phenix,

Problem fixed?
My System SpecsSystem Spec
17 Sep 2011   #5
phenix

windows 7 Pro 64 bit
 
 

Thanks all for helping.
I have fired off a message to ESET. I think some setting in the new ESET SS 5 is causing the problem.
Tried adding to the exception list in ESET but I really don't know what I am doing.
Don't waste any more of your time on this as it must be Esets problem.
My System SpecsSystem Spec
17 Sep 2011   #6
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Would a logical approach be to simply uninstall Esetl
Install MSE (Microsoft Security Essential) -- link in my sig-- which will also turn the Windows Firewall back on.
Install the updates.

When you get an answer from ESET, then you can go back to using ESET, assuming they present you with a working solution.
My System SpecsSystem Spec
Reply

 Can't update Windows




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