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Windows 7 - Windows Update failing, attached diagnostics log |
09-28-2011
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#1 | | |
Windows Update failing, attached diagnostics log Hello all,
Windows 7 is failing to install around 10 updates, service pack 1 being one of them. I've read what I could, but most of the quick fixes aren't working. I've seen a few posts where someone provides files to install manually and it fixes it, but i don't know where they are getting them.
Attached is the Update Readiness log. Thanks for any help, and please ask if you need more info.
Win7Ult x64 Fresh Install
| My System Specs | | OS Windows 7 Ultimate x64 CPU I7 2600K 3.4GHz Motherboard ASUS Graphics Card GeForce 570 Sound Card X-Infiniti Titanium Hard Drives 1x250GB SSD
1x1TB SATA3.0 System Manufacturer/Model Number Built 2/11/2011 OS Windows 7 Pro-x64 CPU i7-2600 3.4GHz - 3.8GHz Turbo Motherboard Intel DH67BL-B3 Memory 8Gb - 2x4GB, Muskin 991770 PC3-1333 Graphics Card Integrated Intel HD 2000 Sound Card Integrated Intel 10.1 HD, RealTek ALC892 Monitor(s) Displays Asus LCD VH222H, Haier HL24XSL2a Screen Resolution 1920x1080, 1920x1080 Keyboard Logitech EX100 Wireless Mouse Logitech EX100 Wireless PSU Seasonic 650W 80+ Gold Modular Case Rosewill Defender Cooling Stock CPU, Four 120mm case fans, PCH fan added Hard Drives Crucial C300-128Gb,
Western Digital WD5002AALX - 500Gb,
Western Digital WD7501AALS - 750Gb Internet Speed 2.5/1.5 Mbs Other Info Antec Veris Premier-Multimedia IR Station,
Cyber Accoustics-3602 Speakers,
AFT XM-5U Card Reader,
Hauppauge TV-HVR-2250,
Sony LX300 USB Turntable |
09-28-2011
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#3 | | |
Ran the troubleshooter, the Readiness checker log, disabled AV, tried manually installing it | My System Specs | | OS Windows 7 Ultimate x64 CPU I7 2600K 3.4GHz Motherboard ASUS Graphics Card GeForce 570 Sound Card X-Infiniti Titanium Hard Drives 1x250GB SSD
1x1TB SATA3.0 |
09-28-2011
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#4 | | |
Hi Crowface, This should help.
-
First, make a backup of your hard drive, just to be safe.
Next, try the following one-minute, one-line MSI-error fix.
It deletes the Registry item that contains the data from a broken or unfinished MSI run.
Open an admin-level Command Prompt window.
Now, type (or copy/paste) the following long line into the command window:
reg delete HKLMSOFTWAREMicrosoftSQMClient WindowsDisabledSessions /va /f
Press the Enter key then close the Command Prompt window.
Reboot your PC to make sure you’re getting a fresh start.
When you restart, the unfinished or broken installation Registry data should be gone,
allowing you to update normally. | My System Specs | | System Manufacturer/Model Number Look in my Signature. OS Win7 H.Prem. 32bit+SP1 |
09-29-2011
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#5 | | |
No luck. Deleted the registry key, restarted, tried to update... and fail. I've seen a few people have luck if they unzip some files into a certain directory... has anyone else seen this fix and know how to go about doing it? | My System Specs | | OS Windows 7 Ultimate x64 CPU I7 2600K 3.4GHz Motherboard ASUS Graphics Card GeForce 570 Sound Card X-Infiniti Titanium Hard Drives 1x250GB SSD
1x1TB SATA3.0 |
09-29-2011
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#6 | | |
Open a command prompt by typing cmd in start menu search box type sfc /scannow and hit enter. | My System Specs | | System Manufacturer/Model Number Look in my Signature. OS Win7 H.Prem. 32bit+SP1 |
09-29-2011
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#7 | | |
Yup, already tried that, no luck. Keep the suggestions coming though | My System Specs | | OS Windows 7 Ultimate x64 CPU I7 2600K 3.4GHz Motherboard ASUS Graphics Card GeForce 570 Sound Card X-Infiniti Titanium Hard Drives 1x250GB SSD
1x1TB SATA3.0 |
09-29-2011
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#8 | | |
Hey buddy i have 3 Things for you to try,
First Delete all the windows update files from your disk drive.
Re-download all the updates and Do a Shutdown Install, (I.e Let it update Whilst Shutting down, not in session)
You could refer to this page and try to install each update individually, not through the patcher.
Or you could skip this as it is a non-essential update for IE 9 | My System Specs | | System Manufacturer/Model Number ECS OS Windows 7 Ultimate x64 CPU Intel E7600 Core2 Duo 3.06GHz Motherboard G31T-M9 Memory 4Gb Corsair Graphics Card ATI HD 5550 Sound Card C-Media 7.1 Surround Card Monitor(s) Displays LG 22" & LG 19" Screen Resolution 1600*900, 1440*900 Keyboard Microsoft Comfort 6000 Mouse Microsoft Comfort 6000 PSU SilverStone 850 Case Elite 330 Cooling Two 140mm LED Akasa, One 92mm Fan Akasa Hard Drives St 750 Gb
WD 1.5 TB
WD 500Gb
ST 500Gb (EXTERNAL) Internet Speed 30 Mb Cable |
09-29-2011
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#9 | | |
The KB article in the attached file must be a library file or something, because it's preventing me from installing 10 updates. SP1 + 9 critical security updates. | My System Specs | | OS Windows 7 Ultimate x64 CPU I7 2600K 3.4GHz Motherboard ASUS Graphics Card GeForce 570 Sound Card X-Infiniti Titanium Hard Drives 1x250GB SSD
1x1TB SATA3.0 |
09-29-2011
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#10 | | |
After running Windows Update, I get this.. if it helps anyone.
Errors found:
Code 80010108
Code 800B0100
Code C355
10 Failed updates | My System Specs | | OS Windows 7 Ultimate x64 CPU I7 2600K 3.4GHz Motherboard ASUS Graphics Card GeForce 570 Sound Card X-Infiniti Titanium Hard Drives 1x250GB SSD
1x1TB SATA3.0 Windows Update failing, attached diagnostics log problems? All times are GMT -5. The time now is 03:23 AM. |  |