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Windows 7: Windows Update failing, attached diagnostics log

28 Sep 2011   #1
Crowface

Windows 7 Ultimate x64
 
 
Windows Update failing, attached diagnostics log

Hello all,

Windows 7 is failing to install around 10 updates, service pack 1 being one of them. I've read what I could, but most of the quick fixes aren't working. I've seen a few posts where someone provides files to install manually and it fixes it, but i don't know where they are getting them.

Attached is the Update Readiness log. Thanks for any help, and please ask if you need more info.

Win7Ult x64 Fresh Install




Attached Files
File Type: log CheckSUR.log (6.2 KB, 17 views)
My System SpecsSystem Spec
.

28 Sep 2011   #2
carwiz

Windows 7 Pro-x64
 
 

My System SpecsSystem Spec
28 Sep 2011   #3
Crowface

Windows 7 Ultimate x64
 
 

Ran the troubleshooter, the Readiness checker log, disabled AV, tried manually installing it
My System SpecsSystem Spec
.


28 Sep 2011   #4
Roderunner

Win7 H.Prem. 32bit+SP1
 
 

Hi Crowface, This should help.
-
First, make a backup of your hard drive, just to be safe.
Next, try the following one-minute, one-line MSI-error fix.
It deletes the Registry item that contains the data from a broken or unfinished MSI run.
Open an admin-level Command Prompt window.
Now, type (or copy/paste) the following long line into the command window:

reg delete HKLMSOFTWAREMicrosoftSQMClient WindowsDisabledSessions /va /f

Press the Enter key then close the Command Prompt window.
Reboot your PC to make sure you’re getting a fresh start.
When you restart, the unfinished or broken installation Registry data should be gone,
allowing you to update normally.
My System SpecsSystem Spec
29 Sep 2011   #5
Crowface

Windows 7 Ultimate x64
 
 

No luck. Deleted the registry key, restarted, tried to update... and fail. I've seen a few people have luck if they unzip some files into a certain directory... has anyone else seen this fix and know how to go about doing it?
My System SpecsSystem Spec
29 Sep 2011   #6
Roderunner

Win7 H.Prem. 32bit+SP1
 
 

Open a command prompt by typing cmd in start menu search box type sfc /scannow and hit enter.
My System SpecsSystem Spec
29 Sep 2011   #7
Crowface

Windows 7 Ultimate x64
 
 

Yup, already tried that, no luck. Keep the suggestions coming though
My System SpecsSystem Spec
29 Sep 2011   #8
Windows Sniper

Windows 8.1
 
 

Hey buddy i have 3 Things for you to try,

First Delete all the windows update files from your disk drive.

Re-download all the updates and Do a Shutdown Install, (I.e Let it update Whilst Shutting down, not in session)


You could refer to this page and try to install each update individually, not through the patcher.

Or you could skip this as it is a non-essential update for IE 9
My System SpecsSystem Spec
29 Sep 2011   #9
Crowface

Windows 7 Ultimate x64
 
 

The KB article in the attached file must be a library file or something, because it's preventing me from installing 10 updates. SP1 + 9 critical security updates.
My System SpecsSystem Spec
29 Sep 2011   #10
Crowface

Windows 7 Ultimate x64
 
 

After running Windows Update, I get this.. if it helps anyone.

Errors found:

Code 80010108
Code 800B0100
Code C355

10 Failed updates
My System SpecsSystem Spec
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 Windows Update failing, attached diagnostics log




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