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Windows 7: Update fails

01 Oct 2011   #1
Wicky12

Windows 7 Pro. 64b.
 
 
Update fails

Windows 7 Professional 64b

Never updated since its installation.
Have to update it now because of some other applications.
Tried a dozen of times in the past 2 weeks, all failed.
The error codes: 80071A91 & 80070643 & C355

Help, please!

Thanks.

Kuenph


My System SpecsSystem Spec
.
01 Oct 2011   #2
linnemeyerhere

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

Try doing small chucks of updates oldest to the newest rather than the whole lump sum all at once.
My System SpecsSystem Spec
01 Oct 2011   #3
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Quote   Quote: Originally Posted by hkuenph View Post
Windows 7 Professional 64b

Never updated since its installation.
Have to update it now because of some other applications.
Tried a dozen of times in the past 2 weeks, all failed.
The error codes: 80071A91 & 80070643 & C355

Help, please!

Thanks.

Kuenph

Kuenph,
As well as linnemeyerhere's good advice...


Sometimes in order to get updates to install properly, you may need to do them manually.

* Visit Microsoft's Download Center:

Microsoft Download Center

* Search for each update code which starts with the letters "KB" and followed by a set of numbers.
* Click the link for the download and then click Download and Run. You'll need to accept the agreement and then click Continue.
* Repeat this process for each download that Windows Updates was unable to install.
* Run Microsoft update again, click Check for updates. Hopefully it will show that you are completely patched.


FYI...
> Always make sure you have a current system restore point prior to downloading anything.

> After updates have been installed > Reboot on completion.

My System SpecsSystem Spec
.

01 Oct 2011   #4
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

Download and install the System Updates Readiness Tool: Download Details - Microsoft Download Center - System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [August 2011]

The advice to install updates one or two at a time takes more time, but it is good advice.
My System SpecsSystem Spec
02 Oct 2011   #5
Wicky12

Windows 7 Pro. 64b.
 
 

Mr. linnemeyerhere
Mr. JMH
Mr. seavixen32


Thank you very much!

I shall try the instructions all of you have given and come back to report the outcomes.

Really appreciate!

Kuenph
My System SpecsSystem Spec
02 Oct 2011   #6
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

hkuenph,

You are indeed welcome.
Please let us know how it goes.

BTW. I am of the female gender...
.
My System SpecsSystem Spec
02 Oct 2011   #7
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

You are very welcome, hkuenph.

Please post back if you need further help.
My System SpecsSystem Spec
02 Oct 2011   #8
marsmimar

Microsoft Community Contributor Award Recipient

 
 

One more suggestion. If your machine has never been updated, and if that also means SP1 has not been installed, you might want to install SP1 first from the Microsoft Download Center (and not rely on Windows Update for this part of the update process.)

I found out on two of my machines that Windows Update starts installing the earliest Windows 7 updates and gradually works its way up to the Service Pack. SP1 contains previously released fixes to specific reliability, performance, and compatibility issues. Once SP1 is installed you can use Windows Updates to get the updates that were released after SP1. This usually results in a better update experience with fewer errors because if an error does occur, you'll know exactly which group of 3 or 4 updates caused the problem. Uninstall them then reinstall one at a time. You'll either get all of them to install correctly or you'll know which update is the problem.

This Microsoft article describes some steps to take before installing SP1 from their Download Center. Of particular note is Step 3 which requires you to install three specific updates before installing SP1. Hope this helps.

Steps to follow before you install Windows 7 Service Pack 1 from the Microsoft Download Center
My System SpecsSystem Spec
02 Oct 2011   #9
Jaime74656

Windows 10 64bit Ultimate
 
 

Yea the instructions these friendly folks have given are the best, and I too always do small batches, and depending on what amount of updates you have I would do no more then 5 at a time so you can see better which one is trying to give you issues, in your case Im going to guess since your updating your windows disk you looking at a minimum of 20 updates or more...so keep the batch small for ease of keeping track!

ALSO get SP1 installed FIRST if possible before your other updates...

EDIT: Marsmimar....you just ninja'd me hard...ouch LOL!
My System SpecsSystem Spec
02 Oct 2011   #10
linnemeyerhere

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

On a side note it also pays to then update your anti-virus and run it after successfully updating windows.
My System SpecsSystem Spec
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