restored computer, windows lost genuine

ZenixNet

ZenixNet

Student IT
Power User
Local time
7:29 PM
Messages
331
Location
Ohio - U.S.A
I used Windows Restore to restore files from a different computer (old computer crashed) now the new computer is not genuine and it wont accept any Windows 7 key. Also, all previous restore points are missing.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bitIntel Core i7 860 @ 2.80GHz8.0GB Dual-Channel DDR3 @ 529MHz 4-7-7-20ATI Radeon HD 5770
Computer Manufacturer/Model Number
Dell XPS 8100
OS
Windows 7 Home Premium 64-bit
CPU
Intel Core i7 860 @ 2.80GHz
Motherboard
Dell Inc. 0T568R
Memory
8.0GB Dual-Channel DDR3 @ 529MHz 4-7-7-20
Graphics Card(s)
ATI Radeon HD 5770
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
3 Widescreen HD Monitors
Screen Resolution
1600x800
Hard Drives
1000GB Seagate ST31000528AS (SCSI)
1500GB Western Digital WDC WD1001FALS-00J7B1 (SCSI)
PSU
750W
Case
-
Cooling
Fans
Keyboard
Logitech Illuminated Keyboard
Mouse
Logitech MX
Internet Speed
6MBS-15MBS Upload
Other Info
Laptop (Dell Studio 1537)
Intel Mobile Core 2 Duo T6400 @ 2.00GHz
4.0GB Dual-Channel DDR2

My Computer My Computer

At a glance

Windows 7 Ultimate SP1 64-BitIntel Core i7 870 @ 2.93GHz8Gb Dual-Channel DDR3 @ 664MHznVidia GeForce GTX 460 1024MB dedicated RAM
Computer Manufacturer/Model Number
HP Pavilion Elite 495UK
OS
Windows 7 Ultimate SP1 64-Bit
CPU
Intel Core i7 870 @ 2.93GHz
Motherboard
MSI 2A9C (CPU1)
Memory
8Gb Dual-Channel DDR3 @ 664MHz
Graphics Card(s)
nVidia GeForce GTX 460 1024MB dedicated RAM
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP2310i
Screen Resolution
1920 x 1080
Hard Drives
1x1954GB Hitachi HDS22020ALA 330 (RAID), 1x1954GB Hitachi External for backup and storage
PSU
460W
Case
HP Elite
Cooling
Air cooled
Keyboard
Logitech K750 solar-powered keyboard
Mouse
Logitech Wireless M180 mouse
Internet Speed
2Mb
Other Info
Pure Avanti Flow Internet Radio with iPod Dock, 64Gb iPod, HP USB Speakers, Sony MDR-V500 Headphones, Sony Vaio F-Series Laptop
You restored files from a completely different PC and now your surprised that Activation has failed? You've corrupted your system files. There are a lot of files that are specific to the hardware windows was installed to, especially those tied to windows activation. I'd say its time to re-install windows.
 

My Computer My Computer

At a glance

Windows 10 Education 64 bitAMD Phenom II X4 980 Black Edition Deneb 3.7GHz8GB 4GBx2 Kingston PC10600 DDR3 1333 MemoryZotac NVIDIA Geforce GT640 2 Gig DDR3 PCIe
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built
OS
Windows 10 Education 64 bit
CPU
AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
Motherboard
Asus M4N68T-M V2 µATX Motherboard
Memory
8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
Graphics Card(s)
Zotac NVIDIA Geforce GT640 2 Gig DDR3 PCIe
Sound Card
VIA VT1708s High Definition Audio 8-channel Onboard
Monitor(s) Displays
22" LG E2242 1080p and 2 19" I-INC AG191D
Screen Resolution
1280x1024 - 1920x1080 - 1280x1024
Hard Drives
Crucial M100 256 GB SSD and 500 GB WD Blue SATA
PSU
Thermaltake TR 620
Case
Power Up Black ATX Mid-Tower Case
Cooling
Stock heatsink and fan
Keyboard
Logitech Wireless K350 Wave
Mouse
Logitech Wireless M570 Trackman Wheel
Internet Speed
80 Mbps Down 30 Mbps Up
Antivirus
Windows Defender
Browser
Internet Explorer 11
Other Info
HP DVD1040e Lightscribe - External USB2
I did the same thing on a previous computer and it didn't mess up.
Also, I select only the user folder I never thought that would mess it up.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bitIntel Core i7 860 @ 2.80GHz8.0GB Dual-Channel DDR3 @ 529MHz 4-7-7-20ATI Radeon HD 5770
Computer Manufacturer/Model Number
Dell XPS 8100
OS
Windows 7 Home Premium 64-bit
CPU
Intel Core i7 860 @ 2.80GHz
Motherboard
Dell Inc. 0T568R
Memory
8.0GB Dual-Channel DDR3 @ 529MHz 4-7-7-20
Graphics Card(s)
ATI Radeon HD 5770
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
3 Widescreen HD Monitors
Screen Resolution
1600x800
Hard Drives
1000GB Seagate ST31000528AS (SCSI)
1500GB Western Digital WDC WD1001FALS-00J7B1 (SCSI)
PSU
750W
Case
-
Cooling
Fans
Keyboard
Logitech Illuminated Keyboard
Mouse
Logitech MX
Internet Speed
6MBS-15MBS Upload
Other Info
Laptop (Dell Studio 1537)
Intel Mobile Core 2 Duo T6400 @ 2.00GHz
4.0GB Dual-Channel DDR2
To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
- **in your own thread**, please
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
I have a similar problem. My son's laptop had a major crash so we re-imaged the drive from an image backup of his C Drive that I stored on one of my External drives. Then it started to report that it was not genuine. Tried the phone activation but that failed and reported that the win 7 could be a pirate copy.

It was bought from Amazon UK at the start of this year.

I used the MS diagnostic tool and have pasted the results below.

Any help welcome.


Code: 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
 
Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-WYD9V-TXHJK-4Y9MV
Windows Product Key Hash: MWii7bcoRnvqHdweviyOF0zR3C8=
Windows Product ID: 00359-232-6190784-86849
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {F7443840-2833-40B7-9D3D-CD52A2B46A5C}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7600.win7_gdr.110622-1503
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
 
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
 
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
 
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
 
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Professional Edition 2003 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
 
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
 
File Scan Data-->
 
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{F7443840-2833-40B7-9D3D-CD52A2B46A5C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-4Y9MV</PKey><PID>00359-232-6190784-86849</PID><PIDType>5</PIDType><SID>S-1-5-21-3965928390-4291915949-880304300</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Equium L40</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V2.30 </Version><SMBIOSVersion major="2" minor="4"/><Date>20080229000000.000000+000</Date></BIOS><HWID>17BA3607018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSASU</OEMID><OEMTableID>TOSASU00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>BB6E83BA3C09500</Val><Hash>PwrtPaWjYwy+OIqRjx9rvQgzUHE=</Hash><Pid>73931-640-0670602-57480</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="100"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="44" Version="11" Result="100"/></Applications></Office></Software></GenuineResults> 
 
Spsys.log Content: 0x80070002
 
Licensing Data-->
Software licensing service version: 6.1.7600.16385
 
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: 3b965dfc-31d9-4903-886f-873a0382776c
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00172-232-619078-00-2057-7600.0000-2912011
Installation ID: 005155640365823333966390999665251470118993085861322906
Processor Certificate URL: [URL]http://go.microsoft.com/fwlink/?LinkID=88338[/URL]
Machine Certificate URL: [URL]http://go.microsoft.com/fwlink/?LinkID=88339[/URL]
Use License URL: [URL]http://go.microsoft.com/fwlink/?LinkID=88341[/URL]
Product Key Certificate URL: [URL]http://go.microsoft.com/fwlink/?LinkID=88340[/URL]
Partial Product Key: 4Y9MV
License Status: Notification
Notification Reason: 0xC004F200 (non-genuine).
Remaining Windows rearm count: 3
Trusted time: 18/10/2011 14:25:17
 
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4A2
HealthStatus: 0x0000000000000000
Event Time Stamp: 10:18:2011 14:03
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
 
 
HWID Data-->
HWID Hash Current: MAAAAAEAAgABAAIAAAABAAAAAgABAAEAJJR2ZlCRRCDqTk6rbjqkPej7khgwc/RI
 
OEM Activation 1.0 Data-->
N/A
 
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information: 
ACPI Table Name OEMID Value OEMTableID Value
APIC TOSASU TOSASU00
FACP TOSASU TOSASU00
HPET TOSASU TOSASU00
BOOT TOSASU TOSASU00
MCFG TOSASU TOSASU00
SLIC TOSASU TOSASU00
OEMB TOSASU TOSASU00
TCPA TOSASU TOSASU00
 
Last edited by a moderator:

My Computer My Computer

At a glance

Windows 7 64 bitIntel 2500K @4.3 GHzCorsair 16gb DDR3ATI Radeon HD 5670
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Build
OS
Windows 7 64 bit
CPU
Intel 2500K @4.3 GHz
Motherboard
ASUS P8Z68-V PRO
Memory
Corsair 16gb DDR3
Graphics Card(s)
ATI Radeon HD 5670
Monitor(s) Displays
19 inch Asus
Hard Drives
Samsung Evo 850 256gb
Toshiba 2TB
Toshiba 4TB
WD Green 2TB
PSU
Antec 650
Case
NZXT BETA EVO
Cooling
Arctic Freezer 13
Keyboard
Logitech Wireless
Mouse
Logitech Wireless
Internet Speed
120 to 160mbps Virgin Cable
Antivirus
MS Essentials
Browser
Firefox
Seems to be a fake ! I have contacted Amazon, their reseller and MS.

:mad::mad::mad:
 

My Computer My Computer

At a glance

Windows 7 64 bitIntel 2500K @4.3 GHzCorsair 16gb DDR3ATI Radeon HD 5670
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Build
OS
Windows 7 64 bit
CPU
Intel 2500K @4.3 GHz
Motherboard
ASUS P8Z68-V PRO
Memory
Corsair 16gb DDR3
Graphics Card(s)
ATI Radeon HD 5670
Monitor(s) Displays
19 inch Asus
Hard Drives
Samsung Evo 850 256gb
Toshiba 2TB
Toshiba 4TB
WD Green 2TB
PSU
Antec 650
Case
NZXT BETA EVO
Cooling
Arctic Freezer 13
Keyboard
Logitech Wireless
Mouse
Logitech Wireless
Internet Speed
120 to 160mbps Virgin Cable
Antivirus
MS Essentials
Browser
Firefox
fergiet said:
I have a similar problem. My son's laptop had a major crash so we re-imaged the drive from an image backup of his C Drive that I stored on one of my External drives. Then it started to report that it was not genuine. Tried the phone activation but that failed and reported that the win 7 could be a pirate copy.

It was bought from Amazon UK at the start of this year.

I used the MS diagnostic tool and have pasted the results below.

Any help welcome.


Code: 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
 
Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-WYD9V-TXHJK-4Y9MV
Windows Product Key Hash: MWii7bcoRnvqHdweviyOF0zR3C8=
Windows Product ID: 00359-232-6190784-86849
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010300.0.0.003
Click to expand...

This is another Blocked MSDN Key - contact the vendor (if they haven't skipped town) and demand a refund, and notify Amazon MarketPlace.
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
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