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after windows7 upgrade, system won't come up & can't back out update
my neighbor borrowed my laptop with Windows 7 64 bit which I haven't used since June. She allowed all the upgrades that had queued up to install overnight. since the upgrade, the system will not come up.
I have tried to uninstall, go in via safe mode, used the diagnostic disk, etc, but can't get the system to come back up. Is this a known issue and if so, what is the fix?