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Windows 7: Cant shut down because of update

18 Oct 2011   #1

Windows 7 Home Premium 64bit
Cant shut down because of update

Hello, When I try to shut down my computer there is a gold shield on the shut down icon and when hover my pointer over it says, Installs updates and shuts down computer. The problem is when I try to shut down, I see that the update is being installed, but it doesn't shut down. Just stays on that screen. Ive tried it twice, once letting it sit for 30 minutes.

I have updates set up to notify, not to download but some how that was changed. I changed it back.

Heres reliability monitor.
Cant shut down because of update-updatefail.png

Heres my current updates waiting to be downloaded and installed.
Cant shut down because of update-newupdate.png

The failed updates (highlighted) have already been installed and are wanting to be installed again.

The update I circled in blue. Could it be the culprit? I cant find that its been installed and its not waiting to be installed.

What I would like to do is somehow get rid of it from the shut down icon so I can shut down. Then if it wants to be installed again, I wont install it.

Tried a restore point, no go. I have an image if I need it.

Ill be away for while, check back later. Thanks

My System SpecsSystem Spec


 Cant shut down because of update

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