Clients desktop is running Windows 7 Enterprise 32-bit.
Trend Antivirus installed.
All other updates will apply, only SP1 fails.
using administrator acount
Service Pack 1 failed to install on this desktop and I first ran Malwarebytes to check for a virus or trojans, scan came back clean.
I then ran the System Update Readiness Tool and it found 60 errors but all of these missing files are game files, which are never installed on these workstations.
After the tool finished I rebooted and tried to run the update and received the following error: "Windows could not search for new updates. Code 8007007E: Windows Update encountered an unknown error".
Ran the system file checker with the scannow switch and then reran the system update readiness tool and rebooted each time.
I also ran the Windows Update components tool and am still getting the Windows update encountered an unknown error message.
Any ideas ? Thanks for any assistance.