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Windows 7: Can't activate my geniune windows 7 ultimate retail version

20 Oct 2011   #1

Windows 7 Ultimate x64
Can't activate my geniune windows 7 ultimate retail version

I have bought an Windows7 Ultimate on ebay and I can't get it activated. I tried the automatic service with the telephone, but I keep getting a notification that my windows can't be activated in my region.

If I try to get help from microsoft I have to pay 70 to get support ...

I can post pictures with proof it's the real deal.

Anyone that can help me?

My System SpecsSystem Spec
20 Oct 2011   #2

Windows 7 Pro x64 SP1

Welcome Sv3nne to the windows 7 forums.

Many have bought microsoft windows from EBay and then found out that the key was invalid.
But it could be something else like,what country are you from?

That can make a difference as Microsoft has different versions for some countries that have an agreement not to include certain parts of their software, Internet Explorer for one could be restricted in your country.

My System SpecsSystem Spec
20 Oct 2011   #3

Windows 7 Ultimate SP1 64-Bit

It's a common scam on e-Bay and Amazon where MSDN product keys that are about to expire are fobbed off to unsuspecting buyers.

You can raise the issue with e-Bay to try and get your money back and if you report the seller to Microsoft they may be able to help.
My System SpecsSystem Spec

20 Oct 2011   #4

Windows 7 Ultimate x64

I'm from Belgium, it's not just a key I bought. It was a boxed version of Windows Ultimate with all security holograms on the 2 discs. Is there any way I can get it activated legally?

I bought it about 2 years ago so I think a refund from ebay will be difficult. The first year and a half I did not experience any problems.
My System SpecsSystem Spec
20 Oct 2011   #5

Windows 7 Ultimate SP1 64-Bit

There's nothing illegal with the software, it's the product key that's the problem.

If you installed SP1 recently, that most likely triggered the activation query.

If you can't get a refund from e-Bay and Microsoft can't help it looks like you'll have to buy another product key.
My System SpecsSystem Spec
20 Oct 2011   #6

Windows 7 Ultimate x64

Pfff 150€ down the drain ...
My System SpecsSystem Spec
20 Oct 2011   #7

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10

To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
- **in your own thread**, please
My System SpecsSystem Spec
20 Oct 2011   #8

Windows 7 Pro x64 SP1 and Mac OS X 10.8.3

That is untrue that you have to pay Microsoft for activation support. Go to the link below and follow the steps. I have Academic Windows 7 Keys (30 activations per key) x 8 keys and I have a issue afte exactly 30 days after install. I fill this out and it gets fixed within 2 weeks. I know 2 weeks is a long time to wait but you have 30 day to activate so you should be fine before 30 day.

Submit a genuine Windows technical support request - Microsoft Windows

More information.

If you think it is counterfeit then go to Report Counterfeit
My System SpecsSystem Spec
01 Dec 2011   #9

Windows 7 Ultimate x64

Diagnostic Report (1.9.0019.0):
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: 0x0
Windows Product Key: *****-*****-RBJMG-XRWD8-WRJ86
Windows Product Key Hash: +RkC73SfstPcKTz0x8bLhxzXuco=
Windows Product ID: 00426-067-4933295-86689
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {5912105B-1787-4846-94A5-F937087FF971}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.110622-1506
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Professional Plus 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{5912105B-1787-4846-94A5-F937087FF971}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-WRJ86</PKey><PID>00426-067-4933295-86689</PID><PIDType>5</PIDType><SID>S-1-5-21-3616276973-2093051547-1978851301</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>P67X-UD3-B3</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F7</Version><SMBIOSVersion major="2" minor="4"/><Date>20111012000000.000000+000</Date></BIOS><HWID>6EB83607018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Romance Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89409-707-1528066-65598</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/></Applications></Office></Software></GenuineResults> 
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00172-067-493329-00-2057-7600.0000-3282011
Installation ID: 004143523454867171099182577144461372415544920470522282
Processor Certificate URL:
Machine Certificate URL:
Use License URL:
Product Key Certificate URL:
Partial Product Key: WRJ86
License Status: Initial grace period
Time remaining: 32700 minute(s) (22 day(s))
Remaining Windows rearm count: 4
Trusted time: 02/12/2011 02:59:05
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: PASS
Event Time Stamp: 11:24:2011 23:05
WAT Activex: Registered
WAT Admin Service: Registered
HWID Data-->
OEM Activation 1.0 Data-->
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
ACPI Table Name OEMID Value OEMTableID Value
My System SpecsSystem Spec
02 Dec 2011   #10

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10

As susoected, the Key is from a subscriber-only MSDN account....
Your Windows Key is from a not-for-resale MSDN account. You need to claim an immediate refund from the vendor - do NOT accept the offer of a new key.(all they are trying to do is to get past the 45-day claims window. or avoid you sending the evidence of their crimes to the authorities)

Please read the following stickies.... .......................


The pirates have got VERY good at this over the past few years, as the price of equipment for manufacturing the packages drops, and as factories open in less well-policed countries.

see also this post....

Also - have a look at this video....
My System SpecsSystem Spec

 Can't activate my geniune windows 7 ultimate retail version

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