Windows 7: How to resolve "This is a Pre-Release Version of Windows 7" Error Msg?

lordmj · 21 Oct 2011

Please help!

We have recently reformatted our PC and installed a genuine copy of Windows 7 Ultimate Edition 32 bits. Everything appear to be ok, and I have check under Computer System Properties, and it's telling me that the Windows has been activated.

After using the system for a day, we are now getting this message "This is a pre-release version of Windows 7 and it will expire in 0 hours. To keep using Windows, back up your files, and then install any edition of Windows 7 Ultimate"

From running WinVer we determine that we are running "version 6.1 (Build 7601)" which I believe its the latest.

What's causing this issue, and how do I get rid of this annoying pop up? Can someone please help?

We have taken the liberty of attaching the diagnostic report.

Cheers.
James.

Code:

-------------------------------------------------------------------------------  Diagnostic Report (1.9.0019.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
  Cached Validation Code: 0x0
Windows Product Key: *****-*****-Q6MMK-KYK6X-VKM6G
Windows Product Key Hash: 289NoAWl2ZoVfuieux/315WkDIc=
Windows Product ID: 00426-OEM-8992662-00173
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {5ADD7776-FB32-4467-A92C-9C6FBABCCC96}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_rc.100929-1730
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
  WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
  WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
  OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
  OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
  Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
  File Scan Data-->
File Mismatch: C:\Windows\system32\en-us\user32.dll.mui[6.1.7601.17105]
  Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{5ADD7776-FB32-4467-A92C-9C6FBABCCC96}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-VKM6G</PKey><PID>00426-OEM-8992662-00173</PID><PIDType>2</PIDType><SID>S-1-5-21-3570510197-309731679-2689023245</SID><SYSTEM><Manufacturer>ACER</Manufacturer><Model>Aspire M1641</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>R01-B0</Version><SMBIOSVersion major="2" minor="5"/><Date>20080416000000.000000+000</Date></BIOS><HWID>CCF73607018400FA</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
  Spsys.log Content: 0x80070002
  Licensing Data-->
Software licensing service version: 6.1.7601.17105
  Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600173-02-18441-7601.0000-2922011
Installation ID: 011153894451568373256533446041336114470832198903168241
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: VKM6G
License Status: Licensed
Evaluation End Date: 1/12/2011 7:59:59 AM
Remaining Windows rearm count: 3
Trusted time: 21/10/2011 3:00:33 PM
  Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: PASS
Event Time Stamp: 10:19:2011 22:00
WAT Activex: Registered
WAT Admin Service: Registered
  HWID Data-->
HWID Hash Current: MgAAAAEAAgABAAEAAgABAAAAAgABAAEAeqhaQzAzOhPsxUpnwAOSvBawcMrmpaUNKoU=
  OEM Activation 1.0 Data-->
N/A
  OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name OEMID Value OEMTableID Value
  APIC   041608  APIC0843
  FACP   041608  FACP0843
  HPET   041608  OEMHPET0
  MCFG   041608  OEMMCFG 
  WDRT   041608  NV-WDRT 
  SLIC   _ASUS_  Notebook
  OEMB   041608  OEMB0843
  NVHD   041608  NVHDCP 
  SSDT   DpgPmm  CpuPm

NoelDP · 21 Oct 2011

File Mismatch: C:\Windows\system32\en-us\user32.dll.mui[6.1.7601.17105]

Try a System Restore back to a time the system was showing as genuine.
if that fails for any reason...
Click on the Start button
type in the Search box
CMD.EXE
right-click on the only file that is found
Select Run as Administrator
- the Elevated Command Prompt window should pop up
At the Command prompt, type
CHKDSK C: /R
and hit the Enter key
You will be told that the drive is locked, and the CHKDSK will run at he next boot - hit the Y key, and then reboot. The chkdsk will take a few hours depending on the size of the drive, so be patient!

After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) - then run the SFC

SFC -System File Checker - Instructions
Click on the Start button
type in the Search box
CMD.EXE
right-click on the only file that is found
Select Run as Administrator
- the Elevated Command Prompt window should pop up
At the Command prompt, type

SFC /SCANNOW

and hit the Enter key
Wait for the scan to finish - make a note of any error messages - and then reboot.

run another MGADiag report, and post the results.

Signs of hacker's Loader program - I misread the report. - SOrry!

lordmj · 21 Oct 2011

Hi. Thank for your input.

Our system is still showing that it is genuine. Even now it's not indicatating that it is not. It's stating that the product has been activated.

I believe the issue is this:
Build lab: 7601.win7sp1_rc.100929-1730

As our genuine copy of OEM Windows 7 comes with SP1, Windows is not allowing us to uninstall the service pack and reinstall a copy of the new SP1.

Is there an alternate solution?

NoelDP · 21 Oct 2011

The file found is (I think) the one that is causing the problem - as it's a version from the RC. (I'm not sure exactly which file the tool picks the versioning data from)
Since you say that your copy of the WIndows disk has SP1 installed - the question is from where that disk came? If it's a hologrammed MS disk, then it is NOT an RC one.
If it's an OEM Recovery disk, then it's NOT an RC one.
try the chkdsk and SFC anyhow - it can't hurt.

Sorry misread the report in the first place! - see my later response

NoelDP · 21 Oct 2011

OK _ scratch everything I already said.!!

I just noticed that your install is enabled by a hacker's Loader tool!
Your PC is an Acer - but the SLIC table is an ASUS one, and the Key is from an ASUS as well.

You need to use an authentic Windows Key for Ultimate (a Full Retail one) to be able to make the current install genuine - or use the manufacturer's recovery system to revert back to the original OS.

Sorry about the confusion - I can only blame lack of caffeine!

Hopalong X · 21 Oct 2011

+1 Noel DP

lordmj · 21 Oct 2011

We brought that copy of Cheap software OEM store - buy, purchase, get and download discount OEM software online
Guess we have been con? Urgh!

lordmj · 21 Oct 2011

Quote: Originally Posted by NoelDP

OK _ scratch everything I already said.!!

You need to use an authentic Windows Key for Ultimate (a Full Retail one) to be able to make the current install genuine - or use the manufacturer's recovery system to revert back to the original OS.

Sorry about the confusion - I can only blame lack of caffeine!

Can we purchase a Windows Key for Ultimate? It's already telling us it's genuine and doesn't give us an opportunity to input another set of keys

Britton30 · 21 Oct 2011

Yes you can purchase Genuine keys/install media here Genuine Windows - Microsoft Windows
I would recommend you get a Genuine copy of the install DVD, the one you have may well be tainted with viruses and trojans aimed at identity theft of stealing bank passwords.

lordmj · 21 Oct 2011

In another word, you propose us to reinstall a clean version of MS Windows 7?
We format the entire HD all over again?

Windows 7: How to resolve "This is a Pre-Release Version of Windows 7" Error Msg?

How to resolve "This is a Pre-Release Version of Windows 7" Error Msg? problems?