I have a workstation on our small P2P network that, upon the user shutting down last night, auto installed one update (i.e. user did not ask for anything to be installed). I have our computers set to notify of updates, but we install them after reviewing them because we don't always want the updates that are available.
The screen was the typical blue with the standard message: "Please do not power off or unplug your machine. Installing update 1 of 1"
The problem is: the update never finished installing. It ran for 2 1/2 hours last night before the user turned it off.
When she turned it on this morning, the update continued to install. It's now been about 45 minutes, and the screen is still displaying the above message.
I've never seen a single update take this long. Is there a problem? How long should we allow it to continue? Is it ever safe to shut down when it says not to? Is there anything I can do to get this process to complete, as it is now interfering with productivity.
Any help appreciated.