Windows Activation Error code 0xC004E003


  1. Fix
    Posts : 29
    Windows 7 Home Premium x64 (6.1,build 7601) Service Pack 1
       #1

    Windows Activation Error code 0xC004E003


    I have done a clean reinstall of Windows 7 Home Premium x64 SP1 on and Acer Aspire 5738G Laptop that I originally purchased Brand new from a large trusted company.

    I am having trouble activating "error code 0xC004E003"

    I got that error using a product key a programme retrieved for me before I done the clean reinstall. I did not know about the product key sticker on the bottom of my laptop at that time.

    The key on the sticker won't even type all the way so I can't even test that key, I had the same problem and with that key on the last install and was told i had the wrong ISO now this ISO is no different.


    This laptop has been in for hard drive repair with new image, now I don't know what key the they used to activate. I would assume the same one(hopefully)

    I had BSOD problems and thats why I have done a clean install which has fixed all the problems I had previously.

    what can I possibly do to activate asap I only have three days to fix this?
    Code:
     
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
    Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
    Windows Product ID: 00359-OEM-8992687-00006
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {CEED3D18-97F1-4599-B8A1-368407ED36C0}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120503-2030
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    File Scan Data-->
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{CEED3D18-97F1-4599-B8A1-368407ED36C0}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7QJB7</PKey><PID>00359-OEM-8992687-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-2641330172-3549726205-158382693</SID><SYSTEM><Manufacturer>Acer           </Manufacturer><Model>Aspire 5738                    </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>V1.18          </Version><SMBIOSVersion major="2" minor="5"/><Date>20090917000000.000000+000</Date></BIOS><HWID>A78E0000018400F8</HWID><UserLCID>1409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>E. Australia Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    Spsys.log Content: 0x80070002
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800006-02-5129-7601.0000-2352012
    Installation ID: 018725060192641450628956786836173785978864412286043475
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 7QJB7
    License Status: Initial grace period
    Time remaining: 42780 minute(s) (29 day(s))
    Remaining Windows rearm count: 3
    Trusted time: 22/08/2012 2:51:53 a.m.
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
     
    HWID Data-->
    HWID Hash Current: MAAAAAAAAgABAAEAAAACAAAAAwABAAEA6GFsaXp/EscaW3wXmohsR+B5flWkTEbK
    OEM Activation 1.0 Data-->
    N/A
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   PTLTD     APIC  
      FACP   INTEL   CRESTLNE
      HPET   INTEL   CRESTLNE
      BOOT   PTLTD   $SBFTBL$
      MCFG   INTEL   CRESTLNE
      SLIC   ACRSYS  ACRPRDCT
      SSDT   PmRef  CpuPm
    Last edited by Fix; 21 Aug 2012 at 12:15.
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    Please follow this tutorial and post an MGADiag report - then we can see what the problem is.

    https://www.sevenforums.com/windows-updates-activation/234159-windows-genuine-activation-issue-posting-instructions.html


    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
    http://www.microsoft.com/en-us/howtotell/Hardware.aspx
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #3

    ....also....

    0xC004F050 usually means that you've misread a character - either C/G or B/8 or Y/V are the most common.

    Note that the following characters cannot be used - A E I L N O S U Z 1 0 - so don't bother trying unless you like the noise it makes :)
    an O/0 is almost always a Q
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #4

    If you installed the system using the manufacturer's Recovery media, the system should have self-activated, so I assume that it's been reinstalled using Retail media. You need to change the Key to the one on your COA sticker, using the Change Product Key link at the bottom of the System properties page - you may need to activate by phone.

    (...and please don't edit posts once they've been responded to - especially in such a major way!)
      My Computer


  5. Fix
    Posts : 29
    Windows 7 Home Premium x64 (6.1,build 7601) Service Pack 1
    Thread Starter
       #5

    NoelDP said:
    If you installed the system using the manufacturer's Recovery media, the system should have self-activated, so I assume that it's been reinstalled using Retail media. You need to change the Key to the one on your COA sticker, using the Change Product Key link at the bottom of the System properties page - you may need to activate by phone.

    (...and please don't edit posts once they've been responded to - especially in such a major way!)
    I did not get recovery media when I purchased this computer, the factory reset did not work. I downloaded the Iso and clean installed. This computer has had extensive repairs cosmetic and hard drive by an insurance company.
      My Computer


  6. Posts : 12,012
    Windows 7 Home Premium SP1, 64-bit
       #6

    Fix said:
    NoelDP said:
    If you installed the system using the manufacturer's Recovery media, the system should have self-activated, so I assume that it's been reinstalled using Retail media. You need to change the Key to the one on your COA sticker, using the Change Product Key link at the bottom of the System properties page - you may need to activate by phone.

    (...and please don't edit posts once they've been responded to - especially in such a major way!)
    I did not get recovery media when I purchased this computer, the factory reset did not work. I downloaded the Iso and clean installed. This computer has had extensive repairs cosmetic and hard drive by an insurance company.
    Follow Noel's advice in post #2 above.

    The Product Key on the sticker on the case should have 25 characters in this format:

    xxxxx-xxxxx-xxxxx-xxxxx-xxxxx

    Recheck it and make SURE you are reading it correctly.

    Noel: I think his current install is from a burned ISO--the ISO coming from mydigitallife.info.
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #7

    That much is obvious - there's nothing apparently amiss that changing the Key to the one on the COA sticker won't cure :)
    The trick is to read it right - which 'Fix' obviously hasn't been doing, if the machine has been beeping at them while inputting the characters
      My Computer


  8. Fix
    Posts : 29
    Windows 7 Home Premium x64 (6.1,build 7601) Service Pack 1
    Thread Starter
       #8

    SUCCESS! I would like to thank you all for helping :)

    I am now fully activated using the product key on my sticker, there were three characters that were not clear I had to try all combinations. Firstly I had four characters wrong as #2 post stated 0/o are Q's

    Thanks Noel you pushed me to really try harder with that sticker.
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #9

    Be;ieve me- I do it at least once a week, and have to sit back, take a deep breath and start from scratch after putting on a pair of over-spec glasses I keep for the purpose!

    Glad you're all Keyed up now - make a note of the Key as entered and put it in a secure place AWAY from the computer, so it will be available next time you need it.
      My Computer


 

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