Windows update has made my computer laggy

KarenB88 · 12 Nov 2011

I have a laptop running Win7 Home Edition and ever since the last automatic update my computer has been really laggy. It used to run very smoothly with only a bit of lag on start-up - now, it takes forever for the machine to be ready to run any programs, it hangs for minutes when I start it, and it will start hanging while I use it, causing the programs to stop responding and everything to be laggy for minutes on end. It's annoying that a computer which used to work exemplary suddenly must be bogged down by such a thing as a windows update.

I'm almost entirely sure that the update is to blame. I use my computer every day and I never had any trouble before that update was installed. When I had first installed the update my computer would hang and not respond at all, so I had to boot it in safe mode and use a system restore from an earlier date, in this case the 6th of November. The computer worked fine once that was done. I then tried to install the update again (thinking maybe something went wrong the first time) and this time my computer would eventually run my programs, but with the result as described above - it hangs a lot.
I tried to use a system restore again, but sadly the previous restore point was gone, replaced with restore points only after the update.

If anyone know how to fix this, I'd be really grateful. I'm really annoyed by all this.

tman69 · 12 Nov 2011

go to Control Panel--Programs and features--on the top left, click on 'view installed updates'----installed update(s) can be removed from this panel

legacy7955 · 12 Nov 2011

Karen just for reference which update(s) do you think caused the issues?

JMH · 12 Nov 2011

Hello KarenB88 & welcome to our Forum,

* As mentioned by legacy7955 it would be most helpful to us if you provided the KB reference number of the update.

* If you list your System Specs it is also of benefit to us in better helping you.

* Have you checked in Event Viewer?
Type eventvwr in search.
Go to the Windows Logs > Application / System > in the left hand column.
Note anything in red that relates to the problem.
Please record the event ID, and the Source Code and tell us what they are.

* Please advise what Security Software you run on your System.

* Did your computer come with a preinstalled Anti Virus Program?

*Do you do your Computer Housework on a regular basis?
For example...
Check Disk / Error Checking
Defragment
Disk Clean Up
Temporary Files Removal

KarenB88 · 13 Nov 2011

Thanks for the replies :)

Just a moment ago windows popped up with another update message, telling me that my computer will restart automatically in 15 minutes to finish installing important updates...I don't know what's going on with all these updates...

I went to look at my installed updates. I think the one(s) causing trouble were installed on 11-11-2011. The KB's are as follows: KB976932, KB2620704, KB2617657, KB2588516 and KB2641690

I'll see if the new update that's apparently being installed fixes anything, else I'll try removing these. Thanks for showing me where to do this. :)

Right now my security is whatever windows provides and an outdated version of McAfee that came preinstalled with my computer.

I'm looking at the event log and trying to figure if there's anything related. It seems to have logged several errors in the last month.

My DxDiag log (sorry for the text wall, but I figured better include everything as I'm not sure what I'm looking for):

Code:

 
------------------
System Information
------------------
Time of this report: 11/13/2011, 11:33:38
Machine name: MINIB
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
Language: Danish (Regional Setting: Danish)
System Manufacturer: Acer
System Model: Aspire 5742G
BIOS: InsydeH2O Version V1.05
Processor: Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz (4 CPUs), ~2.4GHz
Memory: 4096MB RAM
Available OS Memory: 3958MB RAM
Page File: 2240MB used, 5675MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
 
------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Display Tab 2: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.
 
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
 
---------------
Display Devices
---------------
Card name: ATI Mobility Radeon HD 5470 
Manufacturer: ATI Technologies Inc.
Chip type: ATI display adapter (0x68E0)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_68E0&SUBSYS_04871025&REV_00
Display Memory: 2226 MB
Dedicated Memory: 503 MB
Shared Memory: 1723 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: AUO22EC
Native Mode: 1366 x 768(p) (60.042Hz)
Output Type: Internal
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.0029 (English)
Driver Version: 8.741.0.0
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 5/27/2010 06:02:06, 592384 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71EE2-2BA0-11CF-8873-8D24BEC2C535}
Vendor ID: 0x1002
Device ID: 0x68E0
SubSys ID: 0x04871025
Revision ID: 0x0000
Driver Strong Name: oem8.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_ManhattanP:8.741.0.0:pci\ven_1002&dev_68e0&subsys_04871025
Rank Of Driver: 00E60001
Video Accel: ModeMPEG2_A ModeMPEG2_C 
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
 
Card name: ATI Mobility Radeon HD 5470 
Manufacturer: ATI Technologies Inc.
Chip type: ATI display adapter (0x68E0)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_68E0&SUBSYS_04871025&REV_00
Display Memory: 2226 MB
Dedicated Memory: 503 MB
Shared Memory: 1723 MB
Current Mode: 1680 x 1050 (32 bit) (60Hz)
Monitor Name: Standard PnP-skærm
Monitor Model: SyncMaster
Monitor Id: SAM027C
Native Mode: 1680 x 1050(p) (59.883Hz)
Output Type: HD15
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.0029 (English)
Driver Version: 8.741.0.0
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 5/27/2010 06:02:06, 592384 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71EE2-2BA0-11CF-8873-8D24BEC2C535}
Vendor ID: 0x1002
Device ID: 0x68E0
SubSys ID: 0x04871025
Revision ID: 0x0000
Driver Strong Name: oem8.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_ManhattanP:8.741.0.0:pci\ven_1002&dev_68e0&subsys_04871025
Rank Of Driver: 00E60001
Video Accel: ModeMPEG2_A ModeMPEG2_C 
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
 
-------------
Sound Devices
-------------
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0272&SUBSYS_10250487&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6141 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 6/22/2010 11:03:10, 2399848 bytes
Other Files: 
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
 
---------------------
Sound Capture Devices
---------------------
Description: Microphone (Realtek High Definition Audio)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6141 (English)
Driver Attributes: Final Retail
Date and Size: 6/22/2010 11:03:10, 2399848 bytes
Cap Flags: 0x0
Format Flags: 0x0
 
-------------------
DirectInput Devices
-------------------
Device Name: Mus
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
 
Device Name: Tastatur
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
 
Device Name: Wacom Virtual Hid Driver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x056A, 0x1001
FF Driver: n/a
 
Device Name: Wacom Virtual Hid Driver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x056A, 0x1001
FF Driver: n/a
 
Device Name: Wacom Virtual Hid Driver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x056A, 0x1001
FF Driver: n/a
 
Poll w/ Interrupt: No
 
-----------
USB Devices
-----------
+ USB-rodhub
| Vendor/Product ID: 0x8086, 0x3B34
| Matching Device ID: usb\root_hub20
| Service: usbhub
| 
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x0020
| | Location: Port_#0001.Hub_#0002
| | Matching Device ID: usb\class_09
| | Service: usbhub
| | 
| +-+ USB-inputenhed
| | | Vendor/Product ID: 0x046D, 0xC03D
| | | Location: Port_#0003.Hub_#0004
| | | Matching Device ID: generic_hid_device
| | | Service: HidUsb
| | | 
| | +-+ HID-kompatibel mus
| | | | Vendor/Product ID: 0x046D, 0xC03D
| | | | Matching Device ID: hid_device_system_mouse
| | | | Service: mouhid
 
----------------
Gameport Devices
----------------
 
------------
PS/2 Devices
------------
+ Standard PS/2-tastatur
| Matching Device ID: *pnp0303
| Service: i8042prt
| 
+ Terminal Server-tastaturdriver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| 
+ Synaptics PS/2 Port TouchPad
| Matching Device ID: *syn1b16
| Upper Filters: SynTP
| Service: i8042prt
| 
+ Wacom Mouse
| Matching Device ID: hid\wacomvirtualhid&col03
| Upper Filters: wacommousefilter
| Service: mouhid
| 
+ Terminal Server-musedriver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
 
------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 34.0 GB
Total Space: 291.8 GB
File System: NTFS
Model: TOSHIBA MK3265GSX
 
Drive: Q:
Model: n/a
 
Drive: D:
Model: PIONEER DVD-RW DVRTD10RS
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (Danish), , 0 bytes
 
Drive: E:
Model: DTSoftBusCd00
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (Danish), , 0 bytes
 
--------------
System Devices
--------------
Name: High Definition Audio-controller
Device ID: PCI\VEN_1002&DEV_AA68&SUBSYS_04871025&REV_00\4&6FAB1F9&0&0108
Driver: n/a
 
Name: QPI Link 0 - 2D10
Device ID: PCI\VEN_8086&DEV_2D10&SUBSYS_04871025&REV_02\3&4F11E61&0&10
Driver: n/a
 
Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C
Device ID: PCI\VEN_8086&DEV_3B3C&SUBSYS_04871025&REV_05\3&11583659&0&D0
Driver: n/a
 
Name: QuickPath Architecture System Address Decoder - 2D01
Device ID: PCI\VEN_8086&DEV_2D01&SUBSYS_04871025&REV_02\3&4F11E61&0&01
Driver: n/a
 
Name: ATI Mobility Radeon HD 5470 
Device ID: PCI\VEN_1002&DEV_68E0&SUBSYS_04871025&REV_00\4&6FAB1F9&0&0008
Driver: n/a
 
Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34
Device ID: PCI\VEN_8086&DEV_3B34&SUBSYS_04871025&REV_05\3&11583659&0&E8
Driver: n/a
 
Name: QuickPath Architecture Generic Non-core Registers - 2C62
Device ID: PCI\VEN_8086&DEV_2C62&SUBSYS_04871025&REV_02\3&4F11E61&0&00
Driver: n/a
 
Name: SMBus-controller for Intel(R) 5 Series/3400 Series-chipsetgruppe - 3B30
Device ID: PCI\VEN_8086&DEV_3B30&SUBSYS_04871025&REV_05\3&11583659&0&FB
Driver: n/a
 
Name: Intel(R) 82801 PCI-bro - 2448
Device ID: PCI\VEN_8086&DEV_2448&SUBSYS_04871025&REV_A5\3&11583659&0&F0
Driver: n/a
 
Name: Intel(R) 5 Series 4 Port SATA AHCI Controller
Device ID: PCI\VEN_8086&DEV_3B29&SUBSYS_04871025&REV_05\3&11583659&0&FA
Driver: n/a
 
Name: Intel(R) processor PCI Express Root Port - 0045
Device ID: PCI\VEN_8086&DEV_0045&SUBSYS_04871025&REV_02\3&11583659&0&08
Driver: n/a
 
Name: Intel(R) Management Engine Interface
Device ID: PCI\VEN_8086&DEV_3B64&SUBSYS_04871025&REV_06\3&11583659&0&B0
Driver: n/a
 
Name: LPC-grænsefladecontroller for Intel(R) HM55 Express-chipset - 3B09
Device ID: PCI\VEN_8086&DEV_3B09&SUBSYS_04871025&REV_05\3&11583659&0&F8
Driver: n/a
 
Name: Intel(R) processor DRAM Controller - 0044
Device ID: PCI\VEN_8086&DEV_0044&SUBSYS_04871025&REV_02\3&11583659&0&00
Driver: n/a
 
Name: Reserved - 2D13
Device ID: PCI\VEN_8086&DEV_2D13&SUBSYS_04871025&REV_02\3&4F11E61&0&13
Driver: n/a
 
Name: High Definition Audio-controller
Device ID: PCI\VEN_8086&DEV_3B56&SUBSYS_04871025&REV_05\3&11583659&0&D8
Driver: n/a
 
Name: Atheros AR5B97 Wireless Network Adapter
Device ID: PCI\VEN_168C&DEV_002E&SUBSYS_E034105B&REV_01\4&539EEA8&0&00E1
Driver: n/a
 
Name: Reserved - 2D12
Device ID: PCI\VEN_8086&DEV_2D12&SUBSYS_04871025&REV_02\3&4F11E61&0&12
Driver: n/a
 
Name: PCI Express-rodport 2 for Intel(R) 5 Series/3400 Series-chipsetgruppe - 3B44
Device ID: PCI\VEN_8086&DEV_3B44&SUBSYS_04871025&REV_05\3&11583659&0&E1
Driver: n/a
 
Name: Broadcom NetLink (TM) Gigabit Ethernet
Device ID: PCI\VEN_14E4&DEV_1692&SUBSYS_036D1025&REV_01\4&14D14F08&0&00E0
Driver: n/a
 
Name: QPI Physical 0 - 2D11
Device ID: PCI\VEN_8086&DEV_2D11&SUBSYS_04871025&REV_02\3&4F11E61&0&11
Driver: n/a
 
Name: PCI Express-rodport 1 for Intel(R) 5 Series/3400 Series-chipsetgruppe - 3B42
Device ID: PCI\VEN_8086&DEV_3B42&SUBSYS_04871025&REV_05\3&11583659&0&E0
Driver: n/a
 
------------------
DirectShow Filters
------------------
 
DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
CyberLink Audio Effect (PDVD9),0x00200000,1,1,CLAudFx.ax,6.00.0000.6525
htmpeg2splitter,0x00200000,1,2,htmpeg2splitter.ax,1.00.0000.0001
honestech WAV Dest,0x00200000,0,0,h_wavdest.ax,
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17514
CyberLink Digest Filter (PDVD9),0x00200000,2,2,DigestFilter.dll,1.00.0000.3314
CyberLink TimeStretch Filter (PDVD9),0x00200000,1,1,clauts.ax,2.00.0000.2403
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
htAC3AudioDecoder,0x00600000,1,1,htac3audio.ax,1.00.0000.0001
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17514
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17514
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
Honestech File Source (Async.),0x00400000,0,1,HT_Asyncflt.ax,1.00.0000.0000
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
CyberLink Tzan Filter (PDVD9),0x00200000,1,1,CLTzan.ax,3.05.0000.2807
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17514
honestech Deinterlacer,0x00200000,1,1,htdeinterlacer.ax,8.01.0000.0000
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17514
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
CyberLink HD/BD Mixer (PDVD9),0x00200000,1,2,CLHBMixer.ax,2.00.0000.2216
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
SlideShow,0x00200000,0,1,SlideShow.ax,
CyberLink Video/SP Decoder (PDVD9),0x00602000,2,3,CLVsd.ax,8.04.0000.1530
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
Internal LMRT Renderer,0x00800001,1,0,LMRTREND.dll,6.00.0004.0827
CyberLink AudioCD Filter (PDVD9),0x00600000,0,1,CLAudioCD.ax,5.00.0000.5316
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
Cyberlink Demuxer 2.0,0x00200000,1,1,CLDemuxer2.ax,2.00.0006.1124
CyberLink Audio Decoder (PDVD9),0x00201000,1,1,Claud.ax,8.04.0000.2704
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17514
Cyberlink SubTitle Importor (PDVD9),0x00200000,2,1,CLSubTitle.ax,1.00.0001.7204
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17514
Honest Technology Video Encoder,0x00100000,1,0,ht_mpegvenc.ax,1.09.0001.0000
TrueMotion 2.0 Decompressor,0x00600001,1,1,tm20dec.ax,1.00.0000.0001
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
honestech Mpeg1/2 Recorder Filter,0x00200000,2,0,htmpeg2enc.ax,1.00.0000.0001
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17514
HT File Source (Async),0x00400000,0,1,HTFileAsync.ax,1.00.0000.0000
CyberLink Line21 Decoder (PDVD9),0x00200000,0,2,CLLine21.ax,4.00.0000.10210
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
htMPEG2VideoDecoder,0x005fffff,1,1,htmpg2video.ax,1.01.0001.0003
audioAdj Filter,0x00200000,1,1,ht_audioAdj.ax,1.01.0000.0000
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17514
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17514
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17514
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17514
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17514
htAudioTransFilter,0x00600000,1,1,htAudioTransFilter.ax,8.01.0000.0000
CyberLink FLV Splitter (PDVD9),0x00800001,1,1,CLFLVSplitter.ax,1.00.0000.1030
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
CyberLink Audio Wizard,0x00201010,1,1,CLAudWizard.ax,1.00.0000.4414
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
CyberLink Audio Spectrum Analyzer (PDVD9),0x00200000,1,1,CLAudSpa.ax,1.00.0000.7113
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
Dump,0x00200000,1,0,H_DUMP.AX,1.00.0000.0000
htVCDSVCDConvert2,0x00200000,2,0,htvcdsvcdcvt2.ax,1.00.0000.0001
CyberLink DVD Navigator (PDVD9),0x00200000,0,3,CLNavX.ax,8.01.0001.1626
CyberLink MPEG-4 Splitter (PDVD9),0x00200000,1,2,clm4splt.ax,1.01.0000.2715
CyberLink RealMedia Splitter (PDVD9),0x00600000,1,1,CLRMSplitter.ax,1.00.0000.1103
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17514
HTVCDSVCD2 Encoder,0x00200000,2,0,htvcdsvcd2.ax,1.00.0000.0001
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17514
Cutlist File Source,0x00200000,0,1,qcut.dll,6.00.0002.0902
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17514
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
CyberLink RealAudio Decoder (PDVD9),0x00600000,1,1,CLRMAud.ax,1.00.0000.1225
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
URL StreamRenderer,0x00600000,1,0,LMRTREND.dll,6.00.0004.0827
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.17514
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
CyberLink RealVideo Decoder (PDVD9),0x00600000,1,1,CLRMVD.ax,1.00.0000.1225
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17514
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17514
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17514
honestech LPCM Decode,0x00600000,1,1,htLPCMdec.ax,1.00.0000.0002
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17514
Honestech StillCapture,0x00200000,1,0,HTStillCap.ax,8.00.0000.0000
Honestech Video Invert Filter,0x00200000,1,1,ht_invert.ax,1.00.0000.0001
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17514
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17514
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17514
videoAdj Filter,0x00200000,1,1,ht_videoAdj.ax,1.02.0000.0000
Honest Technology Audio Encoder,0x00200000,1,0,ht_mpegaenc.ax,1.07.0000.0000
HT MPEG TimeShift,0x00200000,1,2,HTMpegTimeshift.ax,1.00.0000.0001
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
CyberLink Matroska Splitter (PDVD9),0x00200000,1,2,CLMKVSplter.ax,1.00.0000.1204
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17514
 
WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink-konverteringsprogram,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
 
Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17514
Cinepak Codec efter Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
Fraps Video Decompressor,0x00200000,1,1,qcap.dll,6.06.7601.17514
Logitech Video (I420),0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514
 
Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
PCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17514
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17514
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17514
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17514
 
Audio Capture Sources:
Microphone (Realtek High Defini,0x00200000,0,0,qcap.dll,6.06.7601.17514
 
PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
 
Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17514
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17514
 
WDM Streaming Capture Devices:
Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
1.3M WebCam,0x00200000,1,2,ksproxy.ax,6.01.7601.17514
 
WDM Streaming Rendering Devices:
Realtek HDA HDMI Out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
 
BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514
 
Video Capture Sources:
1.3M WebCam,0x00200000,1,2,ksproxy.ax,6.01.7601.17514
 
Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
 
BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514
 
BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17528
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17528
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17528
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17528
 
WDM Streaming Communication Transforms:
Tee/Sink-to-Sink-konverteringsprogram,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
 
Audio Renderers:
Speakers (Realtek High Definiti,0x00200000,1,0,quartz.dll,6.06.7601.17514
CyberLink Audio Renderer (PDVD9),0x00200000,1,0,cladr.ax,7.00.0000.2516
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17514
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17514
DirectSound: Speakers (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17514
 
---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality) 
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0

seavixen32 · 13 Nov 2011

Hello Karen, welcome to Windows Seven Forums.

Microsoft also offer support for Windows Updates issues, so you might want to check this link:

Support for Microsoft Update technical problems - troubleshooting

KarenB88 · 13 Nov 2011

Alright...removing those updates didn't do anything, except send the computer into some weird configuration-restart cycle which took a while. When I got access again there was no change to my problem, but 50+ updates dated today had been installed. I started going through removing each of the updates dated today, must have removed about 20 so far. And now I just realized that a watermark appeared in the lower corner of my screen saying "Windows 7 - Build 7600 - This copy of windows is not genuine"

This is getting better and better...

seavixen32 · 13 Nov 2011

KarenB88 said:

Alright...removing those updates didn't do anything, except send the computer into some weird configuration-restart cycle which took a while. When I got access again there was no change to my problem, but 50+ updates dated today had been installed. I started going through removing each of the updates dated today, must have removed about 20 so far. And now I just realized that a watermark appeared in the lower corner of my screen saying "Windows 7 - Build 7600 - This copy of windows is not genuine"

This is getting better and better...

Whenever updates are installed or uninstalled Windows has to go through configuration procedures, which can sometimes be quite lengthy and involve a rrestart.

Removing these updates may have de-activated Windows. If you restart your computer Windows should activate and the message should disappear.

If it doesn't, I'll advise you further.

NoelDP · 13 Nov 2011

The non-genuine problem is probably caused by a race condition, and will disappear if you leave the system to stand for a while and get its breath back.
If not, please post an MGADiag report - To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.

Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine, but do NOT quote the Key on the sticker!
How to Tell - Home

JMH · 13 Nov 2011

KarenB,

* Off topic but I would suggest you may need to seek some Security advice asap.
Refer your post 5

.............Right now my security is whatever windows provides and an outdated version of McAfee that came preinstalled with my computer.

*Just in case....

> Have you a Windows 7 disk?

> Have you a System Backup made PRIOR to the date when things started to lag?