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Windows 7: updates fail


15 Nov 2011   #11

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

OK - so if you look in the Update History, and double-click on a couple of the latest failed updates, what error messages are given?


My System SpecsSystem Spec
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15 Nov 2011   #12

Windows 7 Pro. x64
 
 

Code 8024200D

Tried using the Update Readiness Tool and Fixit but nothing has worked yet.

Read another post here was the log for the readiness tool.


=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 13.0
2011-11-15 01:00

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 711
No errors detected
My System SpecsSystem Spec
15 Nov 2011   #13

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

The error message appears to indicate an incomplete download - which suggests that the data store is corrupted, or that another update is responsible for crashing a string of updates.
I suggest a complete reset of the WU components....

DOWNLOAD, but do not run yet, the two fixits 50123 and 50202 from
How to fix MSI software update registration corruption issues
and
How do I reset Windows Update components?
(ignore the warning that 50123 doesn't apply - it does - and the pre-emptive run of 50202, as you need it twice anyhow)

then run:-
Fixit 50123 - reboot
Fixit 50202 in Normal mode - reboot
Fixit 50202 in Aggressive Mode - reboot.
then try updating again.
please then open the Update History, and post a screenshot of it if there's still failures
please list teh error messages for all failed updates with the KB numbers and codes.
(Running 50202 in Aggressive mode will delete the Update Hisory - but not the listing in Installed Updates)
My System SpecsSystem Spec
.


15 Nov 2011   #14

Windows 7 Pro. x64
 
 

ImageShack® - Online Photo and Video Hosting

All but one are Code 8024200D

Windwos Defender KB915597 is Code 800705B4
My System SpecsSystem Spec
15 Nov 2011   #15

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

The Windows Defender one is the one that's causing the problem - it's a Timeout error.

What Anti-Virus software are you running? What Anti-Malware?
Try turning Defender off in Control Panel - then go to Windows Updates, and click on Search for Updates again.
With any luck it won't pick up the WD update this time, and the others will install.
My System SpecsSystem Spec
15 Nov 2011   #16

Windows 7 Pro. x64
 
 

Nope still getting 8024200D even if I try to do just one. The WD one doesn't even show up now. I'm using NOD 32.
My System SpecsSystem Spec
15 Nov 2011   #17

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

I can't believe that teh problem with is from NOD - unless you've had other AV's on there in the past? If so, which?

Are you using the Wndows Firewall, or one that came with NOD, or something else?
My System SpecsSystem Spec
15 Nov 2011   #18

Windows 7 Pro. x64
 
 

I did upgrade from NOD 4 to 5 tho that was back before I could even use the updates. I think the windows firewall is on.

It does seem that when I try to install the updates after they fail my shutdown button get that little update icon and trys to install them when the computer is shutting down not that it works or anything.
My System SpecsSystem Spec
15 Nov 2011   #19

Microsoft Windows 8.1 Pro 64-bit
 
 

Disable windows defender in your services (search "run", click it, and in it type "services.msc", all without quotes).
Here is an example of how to disable a service:
updates fail-googleupdate-disable-service.jpg

If you can (and it lets you without having to pay any money) try to reinstall it (or uninstall, then reinstall). Here is the link once more: How do I uninstall or reinstall ESET Smart Security/ESET NOD32 Antivirus? (4.x) - ESET Knowledgebase

Edit: However, there should be tools (in case this does not solve your issue) found online that will completely rid your computer of all remnants of the antivirus software (after which you would reinstall it, clean). If that program is the problem, this should solve it


My System SpecsSystem Spec
16 Nov 2011   #20

Windows 7 Pro. x64
 
 

Looks like that did it, disabling WD that is. Still shock about windows randomly going hey your good now. Restarted and saw that windows will now check your key and I'm like oh boy.
My System SpecsSystem Spec
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