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Windows 7: updates fail

19 Nov 2011   #31

Windows 7 Pro. x64
 
 

On the info page it does have the service pack 1 thing but it also has a, get more features with a new edition of windows 7 that doesn't' work.

My System SpecsSystem Spec
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19 Nov 2011   #32

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Quote   Quote: Originally Posted by furydeath View Post
On the info page it does have the service pack 1 thing but it also has a, get more features with a new edition of windows 7 that doesn't' work.
Odd.
What happens if you click on the Start button, and type WINVER and hit the Enter key? what edition of Windows is displayed?

One of those updates (KB982018) is included in SP1, so shouldn't be showing in a system with SP1 installed.

Please go back to WIndows Updates, and do a Search for Updates again - how many are found? is KB982018 listed as one of them, still?
My System SpecsSystem Spec
19 Nov 2011   #33

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Try this FixIt to repair the Softwaredistribution folder:
http://support.microsoft.com/kb/971058
My System SpecsSystem Spec
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19 Nov 2011   #34

Windows 7 Pro. x64
 
 

Say's Version 6.1 (Build 7601: Service Pack 1)

KB982018 is one of the recommended one's that is failing.
My System SpecsSystem Spec
19 Nov 2011   #35

Windows 7 Pro. x64
 
 

NOthing from the fixit.
My System SpecsSystem Spec
20 Nov 2011   #36

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

It should have cleared the SoftwareDistribution oflder, and forced a re-download of the updates - are you saying that this did not happen?
What happened when you went back to Windows Updates afterwards?
My System SpecsSystem Spec
20 Nov 2011   #37

Windows 7 Pro. x64
 
 

Downloaded the files again and tried to install them saying they failed.
My System SpecsSystem Spec
20 Nov 2011   #38

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

DETAILS again, please!!

Is the error message the same?
Is the list of updates the same?
My System SpecsSystem Spec
20 Nov 2011   #39

Windows 7 Pro. x64
 
 

Yes
My System SpecsSystem Spec
20 Nov 2011   #40

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

In that case, all I can suggest is that you contact MS direct for assistance - it's usually free for WU problems.
Start here.
https://support.microsoft.com/oas/de...direct=1&sd=gn
(it may redirect - if so, hopefully to the correct page, but if not, pick options for Windows Update support, and then the Contact page, which should bring you to the localised version of this page.)
My System SpecsSystem Spec
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 updates fail




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