updates fail

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  1. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #11

    OK - so if you look in the Update History, and double-click on a couple of the latest failed updates, what error messages are given?
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  2. Posts : 120
    Windows 7 Pro. x64
    Thread Starter
       #12

    Code 8024200D

    Tried using the Update Readiness Tool and Fixit but nothing has worked yet.

    Read another post here was the log for the readiness tool.


    =================================
    Checking System Update Readiness.
    Binary Version 6.1.7601.21645
    Package Version 13.0
    2011-11-15 01:00

    Checking Windows Servicing Packages

    Checking Package Manifests and Catalogs

    Checking Package Watchlist

    Checking Component Watchlist

    Checking Packages

    Checking Component Store

    Summary:
    Seconds executed: 711
    No errors detected
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  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #13

    The error message appears to indicate an incomplete download - which suggests that the data store is corrupted, or that another update is responsible for crashing a string of updates.
    I suggest a complete reset of the WU components....

    DOWNLOAD, but do not run yet, the two fixits 50123 and 50202 from
    How to fix MSI software update registration corruption issues
    and
    How do I reset Windows Update components?
    (ignore the warning that 50123 doesn't apply - it does - and the pre-emptive run of 50202, as you need it twice anyhow)

    then run:-
    Fixit 50123 - reboot
    Fixit 50202 in Normal mode - reboot
    Fixit 50202 in Aggressive Mode - reboot.
    then try updating again.
    please then open the Update History, and post a screenshot of it if there's still failures
    please list teh error messages for all failed updates with the KB numbers and codes.
    (Running 50202 in Aggressive mode will delete the Update Hisory - but not the listing in Installed Updates)
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  4. Posts : 120
    Windows 7 Pro. x64
    Thread Starter
       #14

    ImageShack® - Online Photo and Video Hosting

    All but one are Code 8024200D

    Windwos Defender KB915597 is Code 800705B4
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  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #15

    The Windows Defender one is the one that's causing the problem - it's a Timeout error.

    What Anti-Virus software are you running? What Anti-Malware?
    Try turning Defender off in Control Panel - then go to Windows Updates, and click on Search for Updates again.
    With any luck it won't pick up the WD update this time, and the others will install.
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  6. Posts : 120
    Windows 7 Pro. x64
    Thread Starter
       #16

    Nope still getting 8024200D even if I try to do just one. The WD one doesn't even show up now. I'm using NOD 32.
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  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #17

    I can't believe that teh problem with is from NOD - unless you've had other AV's on there in the past? If so, which?

    Are you using the Wndows Firewall, or one that came with NOD, or something else?
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  8. Posts : 120
    Windows 7 Pro. x64
    Thread Starter
       #18

    I did upgrade from NOD 4 to 5 tho that was back before I could even use the updates. I think the windows firewall is on.

    It does seem that when I try to install the updates after they fail my shutdown button get that little update icon and trys to install them when the computer is shutting down not that it works or anything.
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  9. Posts : 2,588
    Microsoft Windows 8.1 Pro 64-bit
       #19

    Disable windows defender in your services (search "run", click it, and in it type "services.msc", all without quotes).
    Here is an example of how to disable a service:
    updates fail-googleupdate-disable-service.jpg

    If you can (and it lets you without having to pay any money) try to reinstall it (or uninstall, then reinstall). Here is the link once more: How do I uninstall or reinstall ESET Smart Security/ESET NOD32 Antivirus? (4.x) - ESET Knowledgebase

    Edit: However, there should be tools (in case this does not solve your issue) found online that will completely rid your computer of all remnants of the antivirus software (after which you would reinstall it, clean). If that program is the problem, this should solve it
    Last edited by DustSailor; 16 Nov 2011 at 03:40.
      My Computer


  10. Posts : 120
    Windows 7 Pro. x64
    Thread Starter
       #20

    Looks like that did it, disabling WD that is. Still shock about windows randomly going hey your good now. Restarted and saw that windows will now check your key and I'm like oh boy.
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