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Windows 7: Can't remove Service Pack Backup Files with Disk Cleanup or DISM

25 Dec 2011   #11
Bergonius

Win7
 
 

Code:
C:\Users\BerG>dism /online /cleanup-image /spsuperseded

Cистема DISM
Версия: 6.1.7600.16385

Версия образа: 6.1.7601.17514

Идет удаление архивных файлов, созданных в ходе установки пакета обновления. 

Ошибка: 13

Не удалось определить пакет обновления на компьютере. [Failed on detecting service pack on computer]
Дополнительные сведения см. в справке.

Файл журнала DISM находится по адресу C:\Windows\Logs\DISM\dism.log

C:\Users\BerG>
If i using cleanup tool i can see next:


[Service Pack backup - 530 MB]

I click OK appears progress bar, finishes without errors, but Service Pack backup still not deleted, i can see it if run cleanup again.




Attached Images
 
My System SpecsSystem Spec
.
25 Dec 2011   #12
Brink

64-bit Windows 10 Pro
 
 

Does it give you the same error if you run the SP1 Disk Cleanup Tool at boot like in OPTION THREE below?

Windows 7 SP1 Disk Cleanup Tool

Go ahead and post your DISM log file at C:\Windows\Logs\DISM\dism.log to see if it may be able to help ID the issue.
My System SpecsSystem Spec
25 Dec 2011   #13
Bergonius

Win7
 
 

Code:
2011-12-26 06:30:47, Error                 DISM   DISM.EXE: Failed to access the image folder or image's windows folder.
2011-12-26 06:30:47, Info                  DISM   DISM.EXE: Image session has been closed. Reboot required=no.


Attached Files
File Type: log dism.log (6.9 KB, 7 views)
My System SpecsSystem Spec
.

26 Dec 2011   #14
Brink

64-bit Windows 10 Pro
 
 

Bergonius,

How does it work for you at boot?
My System SpecsSystem Spec
26 Dec 2011   #15
Bergonius

Win7
 
 

Same error. oh... I think easily to reinstall system


Attached Files
File Type: log dism.log (6.9 KB, 5 views)
My System SpecsSystem Spec
26 Dec 2011   #16
Brink

64-bit Windows 10 Pro
 
 

Bergonius,

I must admit that I'm at a loss as to why it will not run for you as well.
My System SpecsSystem Spec
26 Dec 2011   #17
Bergonius

Win7
 
 

Anyway, big thank you for trying.
My System SpecsSystem Spec
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 Can't remove Service Pack Backup Files with Disk Cleanup or DISM




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