Can't remove Service Pack Backup Files with Disk Cleanup or DISM

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  1. Posts : 7
    Win7
       #11

    Code:
    C:\Users\BerG>dism /online /cleanup-image /spsuperseded
    
    Cистема DISM
    Версия: 6.1.7600.16385
    
    Версия образа: 6.1.7601.17514
    
    Идет удаление архивных файлов, созданных в ходе установки пакета обновления. 
    
    Ошибка: 13
    
    Не удалось определить пакет обновления на компьютере. [Failed on detecting service pack on computer]
    Дополнительные сведения см. в справке.
    
    Файл журнала DISM находится по адресу C:\Windows\Logs\DISM\dism.log
    
    C:\Users\BerG>
    If i using cleanup tool i can see next:
    Can't remove Service Pack Backup Files with Disk Cleanup or DISM-dh-dh-dh-dh-dh-dh-.png

    [Service Pack backup - 530 MB]

    I click OK appears progress bar, finishes without errors, but Service Pack backup still not deleted, i can see it if run cleanup again.
    Attached Thumbnails Attached Thumbnails Can't remove Service Pack Backup Files with Disk Cleanup or DISM-dh-dh-dh-dh-dh-dh-.png  
      My Computer


  2. Posts : 72,052
    64-bit Windows 11 Pro for Workstations
       #12

    Does it give you the same error if you run the SP1 Disk Cleanup Tool at boot like in OPTION THREE below?

    Windows 7 SP1 Disk Cleanup Tool

    Go ahead and post your DISM log file at C:\Windows\Logs\DISM\dism.log to see if it may be able to help ID the issue.
      My Computer


  3. Posts : 7
    Win7
       #13

    Code:
    2011-12-26 06:30:47, Error                 DISM   DISM.EXE: Failed to access the image folder or image's windows folder.
    2011-12-26 06:30:47, Info                  DISM   DISM.EXE: Image session has been closed. Reboot required=no.
    Can't remove Service Pack Backup Files with Disk Cleanup or DISM Attached Files
      My Computer


  4. Posts : 72,052
    64-bit Windows 11 Pro for Workstations
       #14

    Bergonius,

    How does it work for you at boot?
      My Computer


  5. Posts : 7
    Win7
       #15

    Same error. oh... I think easily to reinstall system
    Can't remove Service Pack Backup Files with Disk Cleanup or DISM Attached Files
      My Computer


  6. Posts : 72,052
    64-bit Windows 11 Pro for Workstations
       #16

    Bergonius,

    I must admit that I'm at a loss as to why it will not run for you as well.
      My Computer


  7. Posts : 7
    Win7
       #17

    Anyway, big thank you for trying.
      My Computer


 
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