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| 19 Nov 2011 | #1 |
| | Unable to update to Service Pack 1 - Windows 7 Home Pre x64 I'm having trouble updating to service pack 1 in Win 7 x64 Home Pre by Dell OEM. There is another post that the problem can be solved using the log file so I have tried using the Readiness Tool and the log is as followed: Quote: ================================= Checking System Update Readiness. Binary Version 6.1.7601.21645 Package Version 13.0 2011-11-19 19:02 Checking Windows Servicing Packages Checking Package Manifests and Catalogs (f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_2_for_KB2641690~31bf3856ad364e35~amd64~~6.1.1.0.mum Line 1: (f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_2_for_KB2641690~31bf3856ad364e35~amd64~~6.1.1.0.cat (f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_4_for_KB2641690~31bf3856ad364e35~amd64~~6.1.1.0.mum Line 1: (f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_4_for_KB2641690~31bf3856ad364e35~amd64~~6.1.1.0.cat (f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2641690_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum Line 1: (f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB2641690_RTM~31bf3856ad364e35~amd64~~6.1.1.0.cat (f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2641690_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum Line 1: (f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB2641690_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat (f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2641690~31bf3856ad364e35~amd64~~6.1.1.0.mum Line 1: (f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB2641690~31bf3856ad364e35~amd64~~6.1.1.0.cat Checking Package Watchlist Checking Component Watchlist Checking Packages Checking Component Store (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7601.17720_none_20a5f35eaad0d4b5.manifest amd64_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7601.17720_none_20a5f35eaad0d4b5 (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\x86_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7601.17720_none_c48757daf273637f.manifest x86_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7601.17720_none_c48757daf273637f (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\x86_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7600.21085_none_c2ee8fc60e96f3d1.manifest x86_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7600.21085_none_c2ee8fc60e96f3d1 (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7600.21085_none_1f0d2b49c6f46507.manifest amd64_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7600.21085_none_1f0d2b49c6f46507 (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\x86_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7601.21855_none_c4f586540ba4d5cf.manifest x86_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7601.21855_none_c4f586540ba4d5cf (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7601.21855_none_211421d7c4024705.manifest amd64_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7601.21855_none_211421d7c4024705 (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7600.16912_none_1ecc66d8ada07f86.manifest amd64_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7600.16912_none_1ecc66d8ada07f86 (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\x86_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7600.16912_none_c2adcb54f5430e50.manifest x86_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7600.16912_none_c2adcb54f5430e50 Summary: Seconds executed: 682 Found 18 errors CSI Manifest All Zeros Total count: 8 CBS MUM Corrupt Total count: 5 CBS Catalog Corrupt Total count: 5 Unavailable repair files: winsxs\manifests\amd64_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7601.17720_none_20a5f35eaad0d4b5.manifest winsxs\manifests\x86_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7601.17720_none_c48757daf273637f.manifest winsxs\manifests\x86_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7600.21085_none_c2ee8fc60e96f3d1.manifest winsxs\manifests\amd64_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7600.21085_none_1f0d2b49c6f46507.manifest winsxs\manifests\x86_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7601.21855_none_c4f586540ba4d5cf.manifest winsxs\manifests\amd64_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7601.21855_none_211421d7c4024705.manifest winsxs\manifests\amd64_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7600.16912_none_1ecc66d8ada07f86.manifest winsxs\manifests\x86_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7600.16912_none_c2adcb54f5430e50.manifest servicing\packages\Package_2_for_KB2641690~31bf3856ad364e35~amd64~~6.1.1.0.mum servicing\packages\Package_2_for_KB2641690~31bf3856ad364e35~amd64~~6.1.1.0.mum servicing\packages\Package_4_for_KB2641690~31bf3856ad364e35~amd64~~6.1.1.0.mum servicing\packages\Package_4_for_KB2641690~31bf3856ad364e35~amd64~~6.1.1.0.mum servicing\packages\Package_for_KB2641690_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum servicing\packages\Package_for_KB2641690_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum servicing\packages\Package_for_KB2641690_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum servicing\packages\Package_for_KB2641690_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum servicing\packages\Package_for_KB2641690~31bf3856ad364e35~amd64~~6.1.1.0.mum servicing\packages\Package_for_KB2641690~31bf3856ad364e35~amd64~~6.1.1.0.mum servicing\packages\Package_2_for_KB2641690~31bf3856ad364e35~amd64~~6.1.1.0.cat servicing\packages\Package_2_for_KB2641690~31bf3856ad364e35~amd64~~6.1.1.0.cat servicing\packages\Package_4_for_KB2641690~31bf3856ad364e35~amd64~~6.1.1.0.cat servicing\packages\Package_4_for_KB2641690~31bf3856ad364e35~amd64~~6.1.1.0.cat servicing\packages\Package_for_KB2641690_RTM~31bf3856ad364e35~amd64~~6.1.1.0.cat servicing\packages\Package_for_KB2641690_RTM~31bf3856ad364e35~amd64~~6.1.1.0.cat servicing\packages\Package_for_KB2641690_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat servicing\packages\Package_for_KB2641690_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat servicing\packages\Package_for_KB2641690~31bf3856ad364e35~amd64~~6.1.1.0.cat servicing\packages\Package_for_KB2641690~31bf3856ad364e35~amd64~~6.1.1.0.cat |
My System Specs | |
| 19 Nov 2011 | #2 |
| | Some steps for you that MAY help. I suggest that you read through each one carefully. * SFC. SFC /SCANNOW Command - System File Checker * SURT. Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2 * Repair install. Repair Install |
| My System Specs |
| 19 Nov 2011 | #3 |
| | 
Quote: Originally Posted by icyrainz  I'm having trouble updating to service pack 1 in Win 7 x64 Home Pre by Dell OEM. Or through the stand-alone file available for download from Microsoft (windows6.1-KB976932-X64.exe), which is 903 MB in size? |
| My System Specs |
| . |
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| 20 Nov 2011 | #4 |
| | @JMH: Thanks, I will try to follow those steps carefully. @ignatzatsonic: I'm updating through the Windows Update and the update package is only ~13 MB. It's really strange that the Service Pack update is only that size  |
| My System Specs |
| 20 Nov 2011 | #5 |
| |
Quote: Originally Posted by icyrainz @JMH: Thanks, I will try to follow those steps carefully. @ignatzatsonic: I'm updating through the Windows Update and the update package is only ~13 MB. It's really strange that the Service Pack update is only that size Not really - it simply means that almost every file required is already installed. The standalone is that large because it contains every conceivable file that may be required by any computer - probably only half of it would be applicable to yours, even if you'd never updated your machine. <back to lurking> |
| My System Specs |
| 20 Nov 2011 | #6 |
| | Hello there lurker.....  Wondered when you would pop in. |
| My System Specs |
| 20 Nov 2011 | #7 |
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Quote: Originally Posted by JMH Hello there lurker..... Wondered when you would pop in. - couldn't resist.<slaps own wrist> 'Down, Shep!' |
| My System Specs |
| 20 Nov 2011 | #8 |
| |
Quote: Originally Posted by icyrainz @JMH: Thanks, I will try to follow those steps carefully. @ignatzatsonic: I'm updating through the Windows Update and the update package is only ~13 MB. It's really strange that the Service Pack update is only that size I've seen instances where it worked when Windows Update would not. |
| My System Specs |
| 21 Nov 2011 | #9 |
| | I've tried the standalone installer. The problem still persists. I think the problem comes from the OEM version of Dell that removes some window components and make it unable to update. I will try to reinstall a fresh version, also to get rid of the bloatwares in the system. |
| My System Specs |
| 21 Nov 2011 | #10 |
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| My System Specs |
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Unable to update to Service Pack 1 - Windows 7 Home Pre x64 problems?
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