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Windows 7: Win 7 Prof not genuine and cannot enter genuine OEM product key

03 Dec 2011   #71
ToddB

Windows 7 Professional X86
 
 

NoelDP and seavixen32-

Just so I have this straight - my ebay seller cannot send me an OEM product key and then say if it "works" they will send me the matching COA sticker for it even though when I contact MS they say it is a valid OEM key? They (the ebay seller) has never offered to send any backup media. So basically they (my ebay seller) is jacking with me by doing this type of thing?

And Yes seavixen32 I am still working them on what they (my ebay seller) is calling a "refund" to compensate me for this mess.


My System SpecsSystem Spec
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03 Dec 2011   #72
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

The seller must provide you with a genuine Windows DVD and a genuine product key.

As well as a refund you need to report him to E-bay and Microsoft, because what he is doing is wrong.

If he won't refund you then E-bay should.
My System SpecsSystem Spec
03 Dec 2011   #73
ToddB

Windows 7 Professional X86
 
 

Seavixen32 thanks for the input and yes I am not done with the ebay seller.

Derekimo, Noeldp and seavixen32 -

This is how I think I am going to proceed: I am downloading the Win 7 professional link provided me by Derekimo in the above post and will work on doing a repair install.

If I can get that to work I am going to buy a product key from MS and in the purchase they (MS) indicate they will send media (I am assuming via mail). I just don't want to sit around and wait for that to arrive via mail to get this machine back on it's feet.

SO I was hoping to use the downloaded win 7 professional DVD to do first try a repair install and as a last resort a clean install with the product key I purchased from MS.

I hope you are not getting the impression that I want you to hold my hand on this deal but I really value your input on this. Thanks!
My System SpecsSystem Spec
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03 Dec 2011   #74
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

What you're suggesting seems reasonable to me, but if it were me I'd be inclined to wait for the Microsoft DVD and product key then wipe your drive and make a fresh start.

That way, you know everything is legal and above board with support from Microsoft should you need it.

Whichever route you take, please keep us posted.
My System SpecsSystem Spec
03 Dec 2011   #75
ToddB

Windows 7 Professional X86
 
 

Yes you have a very good point here as I do know MS remotely accessed my comuter during one of my calls to them and I watched as they ran some kind of DOS command on my computer which indicated I had an "ILLIGAL COPY" (I swear illegal" was spelled that way) on my computer. SO who know what I currently have on here.

And yes I will keep you posted! Many thanks for all the great help I have received here!
My System SpecsSystem Spec
03 Dec 2011   #76
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

You're very welcome, we look forward to hearing of a successful outcome.
My System SpecsSystem Spec
03 Dec 2011   #77
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

One way to know for sure what kind of scam they are running....

To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
- **in your own thread**, please
Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine, but do NOT quote the Key on the sticker!
How to Tell - Home
My System SpecsSystem Spec
03 Dec 2011   #78
Darryl Licht

Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
 
 

As I said in my earlier post... If MS said your key is a velid and legit one, then just download the appropriate iso from Digital River and use your key!

Once you download iso, burn a DVD then perform a repair first; if no success, then perform a clean install. As this is a new system, no harm to your user data. Also, would be a really good idea to pre download all drivers from Dell using your Service Tag# on the bottom of this Dell. Win7 or Vista drivers will do!
My System SpecsSystem Spec
06 Dec 2011   #79
ToddB

Windows 7 Professional X86
 
 

Darryl-

Tou were right. Thought about your post and decided I was making this WAY too complicated so did as you said and it activated this morning with the last key the ebay folks sent me via email. So THANK YOU for simplifying this for me. Tried the repair install andit did not work so had to do a clean install.

The ebay folks got so tired of me that they actually credited my account for $150 this past week to go retail so I have to decide what to do with that. Thinking since I have to rebuild my machine and the time I spent on this I would say we are EVEN STEVEN.

MANY, MANY Thanks again to all for you help on here and for this GREAT forum!
My System SpecsSystem Spec
06 Dec 2011   #80
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

You're very welcome ToddB.

It took some time, but you've got your money back and a working system, so all in all, you've got a result.

Your kind words about WSF are appreciated too.
My System SpecsSystem Spec
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 Win 7 Prof not genuine and cannot enter genuine OEM product key




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