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Windows 7: Win 7 Prof not genuine and cannot enter genuine OEM product key

07 Dec 2011   #81
Darryl Licht

Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
 
 

Quote   Quote: Originally Posted by ToddB View Post
Darryl-

Tou were right. Thought about your post and decided I was making this WAY too complicated so did as you said and it activated this morning with the last key the ebay folks sent me via email. So THANK YOU for simplifying this for me. Tried the repair install andit did not work so had to do a clean install.

The ebay folks got so tired of me that they actually credited my account for $150 this past week to go retail so I have to decide what to do with that. Thinking since I have to rebuild my machine and the time I spent on this I would say we are EVEN STEVEN.

MANY, MANY Thanks again to all for you help on here and for this GREAT forum!
Todd-

You're very welcome! That's why we are here... to simplify and solve problems!


My System SpecsSystem Spec
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08 Dec 2011   #82
ToddB

Windows 7 Professional X86
 
 

WELL, This just won't go away! Last night I was working on my laptop (I was not connected to the internet) and got the same message "Windows not Genuine" message again! So I went to computer - properties - and it showed my activation as "not available" and product Id as "not available" once again. I don't get it!

So this morning I tried once again with Microsoft and got nowhere and so I decided to to a restore which brought me back to showing my windoows as being activitated and it listing a product id as well. I then went into my MS updates and noticed a update of KB971033 installed yesterday. My understanding is this is some kind of activator checker and also flags "Not Genuine" windows products.

SO I uninstalled this update, rebooted, checked for updates, and hid this update from installing in the future.

Do you guys think I will be okay going forward doing the above? I just don't want to spend the time I am spending re-building this machine to have this happen again.

ANY direction you could provide would be appreciated!
My System SpecsSystem Spec
08 Dec 2011   #83
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Please post your MGADiag report - produced while the notice is showing....
To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
- **in your own thread**, please
Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine, but do NOT quote the Key on the sticker!
How to Tell - Home
My System SpecsSystem Spec
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08 Dec 2011   #84
Darryl Licht

Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
 
 

Quote   Quote: Originally Posted by ToddB View Post
Darryl-

Tou were right. Thought about your post and decided I was making this WAY too complicated so did as you said and it activated this morning with the last key the ebay folks sent me via email. So THANK YOU for simplifying this for me. Tried the repair install andit did not work so had to do a clean install.

The ebay folks got so tired of me that they actually credited my account for $150 this past week to go retail so I have to decide what to do with that. Thinking since I have to rebuild my machine and the time I spent on this I would say we are EVEN STEVEN.

MANY, MANY Thanks again to all for you help on here and for this GREAT forum!
Best bet @ this point is to wipe HDD, perform clean install using digital river iso and your key, then issue should go away!

This ebay company must have done some registry hack for the key that makes it keep showing as illegal!
My System SpecsSystem Spec
08 Dec 2011   #85
sygnus21

Windows 10 Pro
 
 

Hi I'm late to the party so forgive me if I've missed a bit but from your post to Darryl here - Win 7 Prof not genuine and cannot enter genuine OEM product key I'd say if you continue to have vaildation problems, then yeah Microsoft flagged that e-bay key as bad and I'd just take the 150 bucks refunded from e-bay and get a retail bought version of Windows and be done with it.

Also you're not going to be able to duck the OS check for too long as something will eventually flag it - Microsoft tends to get sneaky about these things.

I know I missed a lot so I'm going out on a limb. Good luck.
My System SpecsSystem Spec
08 Dec 2011   #86
ToddB

Windows 7 Professional X86
 
 

NoelDP and Darryl thanks for the replies.

Noel-

I will produce the reports you mention the next time the 'windows not genuine' does appear. Since doing a restore this morning it is showing that Windows is Activated and is also showing a product key with a OEM in its sequence. (Could this be my problem since this machine only came loaded with XP or Vista from rhe manufacturer- So I have been told?) The joker I got talked to from MS this morning said this machine could ONLY run XP or Vista.

Darryl-

I believe I did what you suggested. I did a "clean" install of Win 7 using the instructions on this forum using the iso you mention. When you say "wipe" my HDD do you mean something like "Format C:" even before I begin the clean install?

Thanks guys!
My System SpecsSystem Spec
08 Dec 2011   #87
Darryl Licht

Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
 
 

Quote   Quote: Originally Posted by ToddB View Post
Darryl-

I believe I did what you suggested. I did a "clean" install of Win 7 using the instructions on this forum using the iso you mention. When you say "wipe" my HDD do you mean something like "Format C:" even before I begin the clean install?

Thanks guys!
Yes, when confronted with option you need to choose "Custom Advanced" and then delete any and all partitions. Here: Clean Install Windows 7
My System SpecsSystem Spec
08 Dec 2011   #88
Darryl Licht

Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
 
 

Quote   Quote: Originally Posted by sygnus21 View Post
Hi I'm late to the party so forgive me if I've missed a bit but from your post to Darryl here - Win 7 Prof not genuine and cannot enter genuine OEM product key I'd say if you continue to have vaildation problems, then yeah Microsoft flagged that e-bay key as bad and I'd just take the 150 bucks refunded from e-bay and get a retail bought version of Windows and be done with it.

Also you're not going to be able to duck the OS check for too long as something will eventually flag it - Microsoft tends to get sneaky about these things.

I know I missed a lot so I'm going out on a limb. Good luck.
MS has already told him his key is in fact valid, so its valid!
My System SpecsSystem Spec
08 Dec 2011   #89
sygnus21

Windows 10 Pro
 
 

Like I said, I'm late to the party. Anyway being that he got his money back I figured it'd just be a good idea to replace it.

I'm out
My System SpecsSystem Spec
08 Dec 2011   #90
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Quote   Quote: Originally Posted by Darryl Licht View Post

MS has already told him his key is in fact valid, so its valid!
Sorry - but that is just plain wrong.

ALL MS can do is say that a given time the Key is valid - it will NOT tell anyone that the Key has been stolen of fraudulently obtained, or sold 34 times in the past week.

Given a full MGADiag report, we can assess the likelihood of the installation being based on a fraudulent Key (such as an MSDN key that's been resold)
My System SpecsSystem Spec
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 Win 7 Prof not genuine and cannot enter genuine OEM product key




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