Win 7 Prof not genuine and cannot enter genuine OEM product key

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  1. Posts : 54
    Windows 7 Professional X86
       #1

    Win 7 Prof not genuine and cannot enter genuine OEM product key


    I recently downloaded SP1 to my Windows 7 machine and shortly thereafter a message appeared on the lower right hand corner indicating that "Windows 7 Build 7601 This copy of windows is not genuine". I bought this machine used and so I verified the key with Microsoft and it is a genuine OEM key but try as I may there is nowhere to enter a product key. I go to start-computer-right click- and at the bottom under Windows Activation it states Status: Not Available - Product ID: Not Available and NO place to enter a product key. Also all of the DOS commands that I can find on the Net do not seem to work either. When I contact Microsoft support they are no help at all and tell me I need to do a CLEAN install with the disk that came with my machine. The only problem is that no disk came with this machine. I have also been told by "Tech support" since I have an OEM key I just cannot use ANY install win 7 disk. I have a TON of Apps. loaded on this machine and it TICKS me off that I have a VALID OEM key and seemingly no way to enter or fix which I suspect is a Microsoft bug to begin with as they have overshot to prevent piracy. Someone Please help!
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
    - **in your own thread**, please
    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine, but do NOT quote the Key on the sticker!
    How to Tell - Home
      My Computer


  3. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       #3

    I bought this machine used and so I verified the key with Microsoft and it is a genuine OEM key
    The key may be genuine, but it may not belong to this system. Use this Key Finder or any other key finder and compare the key in your system with the COA sticker on the bottom of your laptop.
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #4

    whs said:
    The key may be genuine, but it may not belong to this system. Use this Key Finder or any other key finder and compare the key in your system with the COA sticker on the bottom of your laptop.
    The MGADiag report will tell us enough of the Key to know that - and knowing the other information on the COA sticker will also assist.
      My Computer


  5. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       #5

    NoelDP said:
    whs said:
    The key may be genuine, but it may not belong to this system. Use this Key Finder or any other key finder and compare the key in your system with the COA sticker on the bottom of your laptop.
    The MGADiag report will tell us enough of the Key to know that - and knowing the other information on the COA sticker will also assist.
    Yeah, and ??
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #6

    ...so we wait for the MGADiag report - and suspend judgement.

    Also - it's quite normal for a Keyfinder to find a different Key to the one installed on a machine from a Direct OEM - and the OP has not told us the make/model of the affected machine.
      My Computer


  7. Posts : 54
    Windows 7 Professional X86
    Thread Starter
       #7

    NoelDP, WHS and Admins of this site-

    I am sorry for the delayed response to this thread which I started some time ago. After I posted my problem above I left for Thanksgiving to spend time with my family and I forgot this machine at my home. So my apologies for the delayed response and my hope is you can still and are willing to help me.

    I ran the winkeyfinder and have produced the MGAdiag report below. I can tell you that the winkeyfinder did produce a different product key than what is indicated on my COA sticker on the bottom of my machine. I do not know if this will be of any help in getting this resolved but winkey finder also gave me a product id which had a -OEM- within it's key sequence.

    Please find my report below and again I apologize for not replying in a more timely manner.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-M3DJT-4J3WC-733WD
    Windows Product Key Hash: xo+ajVSpae7/4VoZjS7m6JL0f3A=
    Windows Product ID: 00371-OEM-8992671-00524
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {F61990E1-9FE1-4A33-8DF4-3CFEA103A7BB}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    File Scan Data-->
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{F61990E1-9FE1-4A33-8DF4-3CFEA103A7BB}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-733WD</PKey><PID>00371-OEM-8992671-00524</PID><PIDType>2</PIDType><SID>S-1-5-21-2898278584-3945760275-1580452234</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Precision M6300 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A13</Version><SMBIOSVersion major="2" minor="4"/><Date>20100104000000.000000+000</Date></BIOS><HWID>F1A53F07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>M08 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
    Spsys.log Content: 0x80070002
    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC004F012' to display the error text.
    Error: 0xC004F012
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x80072EE7
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 11:16:2011 22:43
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:

    HWID Data-->
    HWID Hash Current: NgAAAAEABgABAAEAAAABAAAAAgABAAEA6GGWEPh9Qvz8kEaDSJ7Gg9RtyLY+t0KOWmDY/kbK
    OEM Activation 1.0 Data-->
    N/A
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC DELL M08
    FACP DELL M08
    HPET DELL M08
    MCFG DELL M08
    ASF! DELL M08
    TCPA
    SLIC DELL M08
    SSDT PmRef CpuPm
      My Computer


  8. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       #8

    Where did you buy this PC. The seller apparently manipulated the system.
      My Computer


  9. Posts : 54
    Windows 7 Professional X86
    Thread Starter
       #9

    NoelDP-

    )ne more thing I forgot to mention in my last reply which I believe you need is the make/model of my machine. It is a Dell Precision M6300.
      My Computer


  10. Posts : 54
    Windows 7 Professional X86
    Thread Starter
       #10

    whs-

    I bought it on ebay. I have made the seller aware that I am having this problem and they have offered to send me an extrinsic key to insert to make this genuine. I told them to send just before thanksgiving and have not heard from them since. Is this possible to make this genuine? The only way I am able to enter a product key is by typing -slui 3 from search and then during validation windows errors out with a 0XF807 error.
      My Computer


 
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