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Windows 7 - Installed SP1 from update and lost video resolution control |
12-07-2011
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#1 | | |
Installed SP1 from update and lost video resolution control This evening I ran ms update on my system (Gigabyte H67 mobo, core i3-2100T processor, 8gb Gskill eco ram). Saw an important update notice for SP1. Downloaded and installed and immediately lost all video. restarted and all started normally with the exception that my video resolution is set at its lowest point. (I use a Sony Bravia TV for my monitor. If I make any change in screen resolution I lose all video.
I am just finishing a fresh install of Windows 7, 64-bit on a new SSD. Unfortunately, I had read and followed some tweaks, among which was turning off my system restore. My device manager shows no problems, and tells me everything is working properly.
Anyone have any ideas of a fix for this? All assistance appreciated!
| My System Specs | | |
12-07-2011
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#2 | | Windows 7 Pro x86; Pro x64; Home Prem x64; and others.... |
There is a thread dealing with pretty much the same issue here. Maybe something offered will be of help.... | My System Specs | | System Manufacturer/Model Number Old (2004) Gateway laptop OS Windows 7 Pro x86; Pro x64; Home Prem x64; and others.... CPU Pentium 4 @ 3.4 Motherboard Gateway Memory 2GB Graphics Card ATI Mobility Radeon 9700 Sound Card SigmaTel C-Major Audio Monitor(s) Displays Element 19 in. LCD HD TV Screen Resolution 1360x768 Mouse MS TouchMouse Arc & Mouse PSU HP monitor PSU - Spliced;lol Cooling Coolingpad Hard Drives Intel SSD 3200 80GB; Seagate Momentus XT (Hybrid) 500GB Other Info http://eleganthandmadejewelery.webs.com/ |
12-07-2011
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#3 | | |
Thanks for the reply. I read the thread, and thought his solution might be good for me, as I found an updated VGA driver for my mobo on the Gigabyte website. Downloaded and installed, OK, all to no avail. I restarted my system and it rebooted into the same small screen size (just like before installing proper chip set drivers during OK install). Changing resolution to recommended resulted in loss of video entirely, again. I did notice that my system is seeing my monitor as a "generic pnp monitor". prior to the update, it did recognize the Bravia TV. Should I attempt to roll back that display driver? The date shown for it is from '06... | My System Specs | | |
12-08-2011
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#4 | | Windows 7 Pro x86; Pro x64; Home Prem x64; and others.... |

Quote: Originally Posted by Montana Andy Should I attempt to roll back that display driver? The date shown for it is from '06... If the '06 driver worked, by all means give it a go. It will be a temporary fix until a proper answer is found.
I'll research a bit and return anon. | My System Specs | | System Manufacturer/Model Number Old (2004) Gateway laptop OS Windows 7 Pro x86; Pro x64; Home Prem x64; and others.... CPU Pentium 4 @ 3.4 Motherboard Gateway Memory 2GB Graphics Card ATI Mobility Radeon 9700 Sound Card SigmaTel C-Major Audio Monitor(s) Displays Element 19 in. LCD HD TV Screen Resolution 1360x768 Mouse MS TouchMouse Arc & Mouse PSU HP monitor PSU - Spliced;lol Cooling Coolingpad Hard Drives Intel SSD 3200 80GB; Seagate Momentus XT (Hybrid) 500GB Other Info http://eleganthandmadejewelery.webs.com/ |
12-08-2011
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#5 | | Win 7 x64 Home Premium (and x86 VirtualBox VM) |

Quote: Originally Posted by Montana Andy This evening I ran ms update on my system (Gigabyte H67 mobo, core i3-2100T processor, 8gb Gskill eco ram). Saw an important update notice for SP1. Downloaded and installed and immediately lost all video. restarted and all started normally with the exception that my video resolution is set at its lowest point. (I use a Sony Bravia TV for my monitor. If I make any change in screen resolution I lose all video.
I am just finishing a fresh install of Windows 7, 64-bit on a new SSD. Unfortunately, I had read and followed some tweaks, among which was turning off my system restore. My device manager shows no problems, and tells me everything is working properly.
Anyone have any ideas of a fix for this? All assistance appreciated! What's the exact model number of your Bravia?
The usual problem here is the refresh rate - TV's often tend to work on a 75fps, while PnP monitors work on 60fps.
When you change teh resolution, check that the fps is also set to one acceptable to the Bravia. | My System Specs | | System Manufacturer/Model Number Asus K52F OS Win 7 x64 Home Premium (and x86 VirtualBox VM) CPU i3 370M Motherboard Asus Memory 8GB - finally :) Graphics Card it's an i3, dude! Sound Card onboard Monitor(s) Displays 15.6" built-in Screen Resolution 1366x768 PSU n/a Hard Drives 320GB Seagate internal
Sundry external drives attached to other computers on the local network Internet Speed as much as I can get - usually on a dongle, so <1Mb/s |
12-08-2011
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#6 | | |
This turned out to be an Intel driver issue. After much reading around, last night, I found a new driver on the Intel site (8.1510.2559) dated Sept. 21, 2011 that cured the problem. The "reading around" showed that Intel had some problems with the display driver. These problems went on for months, I'm glad they fixed the prob. Here is a link to the driver download: http://downloadcenter.intel.com/Deta...adType=Drivers
Thanks to SevenForums and all involved for a great site! | My System Specs | | |
12-08-2011
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#7 | | Windows 7 Professional SP1 32-bit |
Which videocard do you have installed? We should make sure you get the correct and most up-to-date drivers for it.
I had the exact same thing happen to me when I updated my laptop with SP1. All went well, but after rebooting my nVidia video drivers were just gone - wiped out - and I was in standard VGA mode.
I simply downloaded and installed the latest nVidia drivers, and all was good. EDIT: I see you just solved the problem (exactly as I thought). Glad to hear you're all set. | My System Specs | | System Manufacturer/Model Number Custom-built OS Windows 7 Professional SP1 32-bit CPU Intel Core 2 Duo E6600 2.4GHz, overclocked to 2.7GHz Motherboard Asus PL5D2 Memory 3GB DDR2-667 (2x1GB + 2x512MB in dual-channel config) Graphics Card nVidia GeForce 9800 GT Sound Card on-board Realtek HD Monitor(s) Displays LG W2261 Screen Resolution 1920x1200 (DVI) Keyboard Standard Mouse Microsoft wireless optical mouse PSU Antec TruePower 2.0 Case Cooler Master Centurion Cooling various fans Hard Drives OCZ SSD Vertex Plus 60GB SATA (Firmware 3.55), 64MB cache
Hitachi HD321KJ SATA, 320GB, 7200rpm, 16MB cache Internet Speed DSL; ~700KB/sec down, ~65KB/sec up Other Info Have a laptop too :) (Compaq CQ60 also with Win7 Pro SP1 32-bit)
Drives in both systems:
C: - Windows 7 + apps. Pagefile is fixed size and located at the very end of the partition.
D: - various temp files/cache for Firefox and apps/games.
E: - videos, music, misc. storage, torrent downloads, etc. |
12-08-2011
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#8 | | Win 7 x64 Home Premium (and x86 VirtualBox VM) |

Quote: Originally Posted by Corazon Which videocard do you have installed? We should make sure you get the correct and most up-to-date drivers for it.  (It's an i3 - so it's part of the CPU) | My System Specs | | System Manufacturer/Model Number Asus K52F OS Win 7 x64 Home Premium (and x86 VirtualBox VM) CPU i3 370M Motherboard Asus Memory 8GB - finally :) Graphics Card it's an i3, dude! Sound Card onboard Monitor(s) Displays 15.6" built-in Screen Resolution 1366x768 PSU n/a Hard Drives 320GB Seagate internal
Sundry external drives attached to other computers on the local network Internet Speed as much as I can get - usually on a dongle, so <1Mb/s |
12-08-2011
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#9 | | Windows 7 Ultimate x64 SP1 |
I see you have the issue solved, good.
As a side note never turn off System Restore, 
Quote: Originally Posted by Montana Andy Unfortunately, I had read and followed some tweaks, among which was turning off my system restore. it is a good tool to have around. If you want to reduce the amount of space it uses see this - System Protection - Change Disk Space Usage
On how to create a restore point - System Restore Point - Create
Good luck. | My System Specs | | System Manufacturer/Model Number Built by me OS Windows 7 Ultimate x64 SP1 CPU Intel Core i7-950 (3.06GHz) OC to 3.8GHz Motherboard Gigabyte GA-X58A-UD5 rev 1, F6 Bios Memory Corsair Dominator -TR3X6G1600C8D (6GB - 3X2GB) Graphics Card AMD Radeon HD6950 2gig (Sapphire) Sound Card X-Fi Titanium Fatality Pro Monitor(s) Displays HP ZR22w 22" LCD Monitor Screen Resolution 1920 x 1080 Keyboard Logitech Wireless Wave Mouse Logitech Performance MX PSU Antec Signature - SG-850 Case Cooler Master HAF X Cooling Noctua NH-C12P SE14 Hard Drives Primary - OCZ Vertex 2 SSD (120GB). Storage - One 1TB WD Caviar Black, One 750 WD Caviar Black. Internet Speed High Speed Cable Other Info Memory Timings - 1600MHz @ 8-8-8-20-1T @ 1.640 volts Installed SP1 from update and lost video resolution control problems? All times are GMT -5. The time now is 03:26 AM. |  |