Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows could not check for updates automatically

13 Dec 2011   #1

Windows 7
 
 
Windows could not check for updates automatically

Hello,

trying to get my Windows to update. When I tell it to try, it scans for a while and them stops.

No error code, it's just in red and listed as an important message in the action center.
(Before people tell me to try in Safemode, I did, and you can't. Even though Microsoft says to try that, it's not possible )


My System SpecsSystem Spec
.

13 Dec 2011   #2

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

give the fixit tool here a try.
How do I reset Windows Update components?
My System SpecsSystem Spec
13 Dec 2011   #3

Windows 7
 
 

I tried that, thanks though.
My System SpecsSystem Spec
.


13 Dec 2011   #4

Windows 7 Pro-x64
 
 

What anti-virus and browser are you using? (Including version)
My System SpecsSystem Spec
13 Dec 2011   #5

Windows 7
 
 

Quote   Quote: Originally Posted by carwiz View Post
What anti-virus and browser are you using? (Including version)
Microsoft Security Essentials 2.1.1116.0
My System SpecsSystem Spec
25 Jan 2012   #6

Windows 7
 
 

bump
My System SpecsSystem Spec
25 Jan 2012   #7

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Hmmm - an off-the-wall suggestion, since some of the same services and files are involved....

To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.

Then while you're waiting for a response from that, download the CheckSUR tool -install it, then post the log file
Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2
My System SpecsSystem Spec
26 Jan 2012   #8

Windows 7
 
 

Thanks for the reply NoelDP.

Here is the report from the MGADiag Tool.

******************************

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-DQQVV-WCVDM-3KWWP
Windows Product Key Hash: pOnGzdYLP/A7M9RrxoIfUMJsZo0=
Windows Product ID: 00359-OEM-8703343-81432
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {70E443F1-3D51-415F-B276-80EB97296964}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.110622-1506
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Adam\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{70E443F1-3D51-415F-B276-80EB97296964}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3KWWP</PKey><PID>00359-OEM-8703343-81432</PID><PIDType>3</PIDType><SID>S-1-5-21-4202254695-3979385735-3154864139</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>H55M-S2V</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F3</Version><SMBIOSVersion major="2" minor="4"/><Date>20100910000000.000000+000</Date></BIOS><HWID>3E053507018400FE</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00174-033-481432-02-1033-7600.0000-0432011
Installation ID: 021662180003441685416501638112582035940372933260287245
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 3KWWP
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 26/01/2012 5:06:41 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MgAAAAEABAABAAEAAAACAAAAAQABAAEA6GGCajR1gJZ2jULGKGCW0dL3moj0ARG/dlY=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC GBT GBTUACPI
FACP GBT GBTUACPI
HPET GBT GBTUACPI
MCFG GBT GBTUACPI
EUDS GBT
TAMG GBT GBT B0
SSDT INTEL PPM RCM

******************************

I am downloading the System Update Readiness Tool for Windows 7 for x64-based Systems now.

Edit: I installed that second tool. The website says that the logs can be found at:

%SYSTEMROOT%\Logs\CBS\CheckSUR.log
%SYSTEMROOT%\Logs\CBS\CheckSUR.persist.log

however, I can't find these files. Any idea where I might find them? (Tried searching the file name)
My System SpecsSystem Spec
26 Jan 2012   #9

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

OK _
As half-expected, there's no problems evident in the MGADiag report, but it does give us some data that may be needed later anyhow
My System SpecsSystem Spec
26 Jan 2012   #10

Windows 7
 
 

Cool What should I do now?

(Edited the last post, just in case we posted simultaneously)
My System SpecsSystem Spec
Reply

 Windows could not check for updates automatically




Thread Tools



Similar help and support threads for2: Windows could not check for updates automatically
Thread Forum
Solved Windows Can't Check For Updates Automatically Windows Updates & Activation
Solved Windows Update cannot currently check for updates..... Windows Updates & Activation
Windows Check for updates keeps running-all installation/updates fail Windows Updates & Activation
"Windows could not check for updates automatically" message Windows Updates & Activation
Windows Update cannot currently check for updates Windows Updates & Activation
Windows Update cannot currently check for updates Windows Updates & Activation
Solved Windows Update Cannot Check for Updates Windows Updates & Activation

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 11:47 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33