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Windows 7: unable to upgrade to internet explorer 9 on windows 7 computer.

23 Dec 2011   #11
rambo

Windows 7 Profession x64
 
 

Quote   Quote: Originally Posted by niemiro View Post
Quote   Quote: Originally Posted by NoelDP View Post
(thanks for the backup, folks! - I can go to bed feeling happier now <g>)
@Noel:

If none of the above works, try the System Update Readiness Tool, because this error often goes hand in hand with 0x800B0100 and is is that hidden error which needs to be fixed, not the one returned by Windows Update (this only applies after all the solutions for 0x80246007 itself have been exhausted)

Richard
It still won't update even after installing the system update readiness tool. I still get the "failure configuring windows update" after restarting the computer to complete the installation. Any other ideas?


My System SpecsSystem Spec
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24 Dec 2011   #12
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Please post the CheckSUR log so that we can take a look (Richard is the expert, at this point!)
My System SpecsSystem Spec
24 Dec 2011   #13
rambo

Windows 7 Profession x64
 
 

Quote   Quote: Originally Posted by NoelDP View Post
Please post the CheckSUR log so that we can take a look (Richard is the expert, at this point!)

Here it is:

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 13.0
2011-12-23 21:54

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Microsoft-Windows-InternetExplorer-Optional-Package~31bf3856ad364e35~amd64~~8.0.7600.16385.mum_old0 Expected file name Microsoft-Windows-InternetExplorer-Optional-Package~31bf3856ad364e35~amd64~~8.0.7600.16385.mum does not match the actual file name
(fix) CBS MUM Corrupt CBS File Replaced Microsoft-Windows-InternetExplorer-Optional-Package~31bf3856ad364e35~amd64~~8.0.7600.16385.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-rtm-client-neutral-amd64.cab.
(fix) CBS Paired File CBS File also Replaced Microsoft-Windows-InternetExplorer-Optional-Package~31bf3856ad364e35~amd64~~8.0.7600.16385.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-rtm-client-neutral-amd64.cab.

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 471
Found 1 errors
Fixed 1 errors
CBS MUM Corrupt Total count: 1
Fixed: CBS MUM Corrupt. Total count: 1
Fixed: CBS Paired File. Total count: 1
My System SpecsSystem Spec
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27 Dec 2011   #14
rambo

Windows 7 Profession x64
 
 

Anyone have a suggestion?
My System SpecsSystem Spec
27 Dec 2011   #15
writhziden

Windows 7 Home Premium 64 Bit
 
 

Maybe you need to fix your Internet Explorer 8 program. Try Microsoft Fix it Solution Center: troubleshooting software issues to see if it finds any errors. You could also try the fix it tool on your Windows Updates.
My System SpecsSystem Spec
02 Jan 2012   #16
rambo

Windows 7 Profession x64
 
 

Still can't install the upgrade...
My System SpecsSystem Spec
02 Jan 2012   #17
writhziden

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by rambo View Post
Still can't install the upgrade...
Check for system file corruption by running SFC /SCANNOW Command - System File Checker and post back. You may have to run it three times to fix all issues.
My System SpecsSystem Spec
23 Jan 2012   #18
writhziden

Windows 7 Home Premium 64 Bit
 
 

rambo, were you able to upgrade to Internet Explorer 9?
My System SpecsSystem Spec
24 Jan 2012   #19
rambo

Windows 7 Profession x64
 
 

Quote   Quote: Originally Posted by writhziden View Post
rambo, were you able to upgrade to Internet Explorer 9?
No, I can't
My System SpecsSystem Spec
24 Jan 2012   #20
writhziden

Windows 7 Home Premium 64 Bit
 
 

Have you tried How do I reset Windows Update components? to reset update components?
My System SpecsSystem Spec
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 unable to upgrade to internet explorer 9 on windows 7 computer.




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