Windows update error 80070424

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  1. Posts : 6
    Windows 7 Ultimate x32
       #1

    Windows update error 80070424


    I am getting this error
    Attached Thumbnails Attached Thumbnails Windows update error 80070424-finalll.png  
    Last edited by jigneshdgreat; 24 Dec 2011 at 22:25.
      My Computer


  2. Posts : 908
    Vista Home Premium x86 SP2
       #2

    jigneshdgreat said:
    Windows update error 80070424-finalll.png
    Hello, and welcome to the Seven Forums!

    Can I please ask you to work through the steps, or run the Fix-It here please: Windows Update error 80070424

    Thanks a lot!

    Richard
      My Computer


  3. Posts : 6
    Windows 7 Ultimate x32
    Thread Starter
       #3

    dat fix isnt working
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #4

    I suspect that you have other problems also - the error means that a service is no longer installed.
    HAve you been using a Registry Cleaner of some kind? - If so, then that's the cause of your problems. You need to UNDO anything it's done recently, and then attempt WU again.
    It may help to identify the actual problem to run an MGADiag report.

    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.

    Also - what response do you get if you open a Command Prompt window, and issue the following commands.
    SC QC BITS
    SC QC WUAUSERV
    SC QC MSISERVER
      My Computer


  5. Posts : 908
    Vista Home Premium x86 SP2
       #5

    jigneshdgreat said:
    dat fix isnt working
    Hello again!

    Please follow the advice of NoelDP above. I too would be very interested to see that MGADiag report.

    Did you find all of the services? Were all of them present? Also, did any of them fail to start? Any error messages?


    Curiously, your copy of Windows claims that it has never been updated. Is this true?

    Thanks a lot!

    Richard
      My Computer


  6. Posts : 6
    Windows 7 Ultimate x32
    Thread Starter
       #6

    NoelDP said:
    I suspect that you have other problems also - the error means that a service is no longer installed.
    HAve you been using a Registry Cleaner of some kind? - If so, then that's the cause of your problems. You need to UNDO anything it's done recently, and then attempt WU again.
    It may help to identify the actual problem to run an MGADiag report.

    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.

    Also - what response do you get if you open a Command Prompt window, and issue the following commands.
    SC QC BITS
    SC QC WUAUSERV
    SC QC MSISERVER
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE21
    Cached Online Validation Code: N/A, hr = 0x80070424
    Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
    Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
    Windows Product ID: 00426-OEM-8992662-00400
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {AFA8C6B4-5F7E-49C9-A513-8808FBDE5817}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 103 Blocked VLK
    Microsoft Office Enterprise 2007 - 103 Blocked VLK
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\sppuinotify.dll[Hr = 0x80070002]
    File Mismatch: C:\Windows\system32\slui.exe[Hr = 0x80070002]
    File Mismatch: C:\Windows\system32\sppsvc.exe[Hr = 0x80070002]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{AFA8C6B4-5F7E-49C9-A513-8808FBDE5817}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>00426-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-526888513-3890315754-3416430141</SID><SYSTEM><Manufacturer>INTEL</Manufacturer><Model>DG31PR</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>PRG3110H.86A.0047.2008.0227.1745</Version><SMBIOSVersion major="2" minor="4"/><Date>20080227000000.000000+000</Date></BIOS><HWID>00BA3107018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-7X </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65100</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>

    Spsys.log Content: 0x80070002

    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070424' to display the error text.
    Error: 0x80070424

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x0001000000008C00
    Event Time Stamp: 7:20:2011 12:11
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
    Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
    Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
    Tampered Service: sppsvc


    HWID Data-->
    HWID Hash Current: MAAAAAEABAABAAEAAAABAAAAAQABAAEAJJQMgHCGKvFI5Kp21i2AcTojymGa+CqF

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC INTEL DG31PR
    FACP INTEL DG31PR
    HPET INTEL ICH7HPET
    MCFG INTEL DG31PR
    SLIC LENOVO TP-7X
      My Computer


  7. Posts : 6
    Windows 7 Ultimate x32
    Thread Starter
       #7

    Response to SC QC BITS
    Attached Thumbnails Attached Thumbnails Windows update error 80070424-sc-qc-bits.png  
      My Computer


  8. Posts : 6
    Windows 7 Ultimate x32
    Thread Starter
       #8

    Response to SC QC WUAUSERV
    Attached Thumbnails Attached Thumbnails Windows update error 80070424-sc-q.png  
      My Computer


  9. Posts : 6
    Windows 7 Ultimate x32
    Thread Starter
       #9

    Response to SC QC MSISERVER
    Attached Thumbnails Attached Thumbnails Windows update error 80070424-sc.png  
      My Computer


  10. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #10

    I suspect that you've been using WiseFixer?

    The immediate problem of the failing service it with the Software Protection Servise - whic is commonly deleted by WiseFixer.

    First make sure that Notepad is configured NOT to wrap! (click on View - UNcheck 'Wrap') then make sure that there are only 4 lines of code, all beginning with 'sc ', each followed by a single blank line.
    If that's not the case, then you may have a corrupt file, so try downloading it again.
    Highlight ALL the text in the Code box - select Copy
    ****************************************************
    Code:
    sc create sppsvc binPath= %SystemRoot%\System32\sppsvc.exe DisplayName= "Software Protection" depend= Rpcss start= delayed-auto obj= "NT AUTHORITY\NetworkService" password= ""
    sc privs sppsvc SeAuditPrivilege/SeChangeNotifyPrivilege/SeCreateGlobalPrivilege/SeImpersonatePrivilege
    sc sdset sppsvc D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWRPLOCRRC;;;IU)(A;;CCLCSWRPLOCRRC;;;SU)(A;;LCRP;;;AU)S:(AU;FA;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;WD)
    sc sidtype sppsvc UNRESTRICTED
    ****************************************************

    Open an Elevated Command Prompt window - click on the Start button, and in the Search box, type CMD. wait for the system to find the one file, then right-click on that and select Run as Administrator. Accept the UAC prompt if you get one
    Right-click on the C:\ icon (top left of the window) and select Edit... >Paste
    You should get Success responses after each line of code
    when complete, reboot

    test the outcome, by running another MGAdiag report - there are other errors presnet which will also require fixing.

    I Just noticed - this installation of Windows is NON_GENUINE - it is using an OEM_SLP Key on a motherboard which cannot possibly support such an installation.
    Whatever we do will NOT fix that!
    You need to revert back t o your original OS, and then upgrade to Windows 7 using a legitimate Upgrade, or purchase a FULL Retail License for Win 7, and install that.
    Last edited by NoelDP; 25 Dec 2011 at 05:58. Reason: code box
      My Computer


 
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