thanks - this is not my machine but here is the initial error and specs
Error 0xc0000034 - Service Pack update stuck while booting up
I did get past that after running a vbs script (sorry forgot what it is). So now the machine appears to be free of SP1 (not displayed in System) and booting fine. But WU is still showing the #elementmoduleheadertext# or just a red X shield.
Action center isn't prompting for updates or anything as well...
There are no restore points before the SP1 failure.
Windows 7 Home Premium
2.20ghz dual core Pentium
well the machine isn't mine and is owned by a not so savvy pc user so no restore point was available. I also read that the SP1 failed update could possibly wipe out previous restore points, not sure if this is true though.
but unfortunately there were none to be found.
The machine did not come with a recovery disc/installation cd. Just a recovery partition as most are found with now. It appears the owner did not create a disc which is often prompted to do prior to using the machine.
I did try a reg cleaner but it was a dud - know of any free and reliable options?
So - I have no installation disc available for these options
but thank you for your continued interest - I did contact MS and have a trouble ticket supposedly open but nothing from them yet.