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Windows 7: Windows 7 product key with OEM installation

27 Dec 2011   #1

windows 7 home starter 32 bit
 
 
Windows 7 product key with OEM installation

Anyone know whether the product ID on --Computer>properties>windows activation-- should be changed to the product key during activation or just as it is ( with OEM in between numbers)?

the reason is that I did clean install to my laptop and managed to get a copy of installations CD which is OEM. during installation and when finished, I entered product key that found at the bottom of my laptop (with COA , etc. it is genuine).

Strange enough is that after I finish the activation process, the product ID still as it is and not the numbers I entered.

I did some checking with microsoft and asked me to input product ID, which identified as a chargeable product ID since it is OEM and I should contact the computer manufacturer.

can someone please explain if happened to know the situation between Microsoft , Computer manufacturer, and customer who in need to clean install their computer so that we , as customer, know at which step of the process we are actually in, and what other actions needed.

Thanks in advance

My System SpecsSystem Spec
.

27 Dec 2011   #2

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Quote   Quote: Originally Posted by solid945 View Post
Anyone know whether the product ID on --Computer>properties>windows activation-- should be changed to the product key during activation or just as it is ( with OEM in between numbers)?

the reason is that I did clean install to my laptop and managed to get a copy of installations CD which is OEM. during installation and when finished, I entered product key that found at the bottom of my laptop (with COA , etc. it is genuine).

Strange enough is that after I finish the activation process, the product ID still as it is and not the numbers I entered.

I did some checking with microsoft and asked me to input product ID, which identified as a chargeable product ID since it is OEM and I should contact the computer manufacturer.

can someone please explain if happened to know the situation between Microsoft , Computer manufacturer, and customer who in need to clean install their computer so that we , as customer, know at which step of the process we are actually in, and what other actions needed.

Thanks in advance
The code with -OEM- in it is the Product ID - not the Key.
If you used the manufacturer's Recovery media to reinstall, you should not have needed to enter the Key at all - it seems that you used some other media.


I'm not sure what your problem actually is - since you say that you successfully used the COA Key for the install.

ALL machines from the large manufacturer's come with two Keys - the OEM_SLP Key with which the machine is installed by the Recovery Media, and in the manufacturer's initial install - and the COA_SLP Key, which is the one on teh Sticker, for use if hte OEM_SLP self-activation system breaks down for some reason.


To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
- **in your own thread**, please
Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine, but do NOT quote the Key on the sticker!
How to Tell - Home
My System SpecsSystem Spec
27 Dec 2011   #3

windows 7 home starter 32 bit
 
 

hi Noel, thanks for your comment, please find below details:


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-DP4T9-84WVJ-G99JY
Windows Product Key Hash: idBI4lAYVqn8QdTHFgkhQpMOP3w=
Windows Product ID: 00342-OEM-8636804-08260
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.011
ID: {CFB99DAC-A021-4E30-82F3-7976515CBB98}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Starter
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.111025-1505
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{CFB99DAC-A021-4E30-82F3-7976515CBB98}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.011</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-G99JY</PKey><PID>00342-OEM-8636804-08260</PID><PIDType>3</PIDType><SID>S-1-5-21-3072866418-3009234361-1352715368</SID><SYSTEM><Manufacturer>AXIOO</Manufacturer><Model>PICO DJV Model</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>1.02.AX</Version><SMBIOSVersion major="2" minor="5"/><Date>20091015000000.000000+000</Date></BIOS><HWID>EFB90600018400E4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>SE Asia Standard Time(GMT+07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Starter edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: 197247fa-8fb7-4a9d-9415-1ba0e14215e8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00342-00172-368-008260-02-1033-7601.0000-3622011
Installation ID: 021673479193653501018911688943204903195853665221543356
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: G99JY
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 12/28/2011 11:54:36 AM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
 
HWID Data-->
HWID Hash Current: LgAAAAAAAgABAAIAAAABAAAAAgABAAEAnJ/cGepOFABIMgq+5CWMu6qNHgVyGQ==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
ACPI Table Name OEMID Value OEMTableID Value
APIC INTEL CALISTGA
FACP INTEL CALISTGA
HPET INTEL CALISTGA
MCFG INTEL CALISTGA
APIC INTEL CALISTGA
SSDT SataRe SataPri
SSDT SataRe SataPri
SSDT SataRe SataPri
SSDT SataRe SataPri
SSDT SataRe SataPri
And "Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine, but do NOT quote the Key on the sticker!"

Windows 7 starter EM

Contacted my manufacturer, and they say that since I reinstall with Software CD that do not came along with my machine ( the recovery disc / original software CD that came along with the machine is at my other office out of town) then I can ignore product key, the important thing is that when I reinstall and inputed product KEY on the sticker, the last 4 digits of the product ID shown tally with the digits shown above the product key on the sticker, and It is !!

So, if that is true , then I should not be worry , however I would like to have my product key which tally with my sticker shown on the system ( if possible )

Look forward to your comment, thanks a lot !!

correct me if i am wrong, my understanding is that product ID and Digits shown above the product key on the sticker is somewhat act as parents of several product keys.
so that when I re instal, the activation system were unable to detect product key, and returned with some digits ( shown as product ID on the system ) that covers several product keys instead ( which the last 4 digits tally with the digits shown above the product key on the sticker)

please advise..
My System SpecsSystem Spec
.


28 Dec 2011   #4

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

The Key you are using here is an OEM System Builder one - not, as I was expecting, a DirectOEM SLP or COA Key (such as from Dell/Toshiba/etc) - which explains why you had to enter the Key during the install.

Product ID's are produced at the time of the installation using a 'hash' of the Product Key and the hardware description from the BIOS and other places. Thousands (eve, potentially, millions) of roughly similar machines will share the same PID, while the Key is unique to your machine only (except in the case of DirectOEM installs, and Volume Keys).

You can NEVER 'ignore' the Product Key - the only one which you are allowed to use on that machine is the one on the sticker, or one purchased separately nad not otherwise in use.
The installation disk is almost irrelevant.
Interestingly, this is the second time in three days where a Starter edition has proved to be an OEM System Builder license, and I had previously been under the impression that Starter was a DirtectOEM product only - which means that such Keys should be limited to specialist markets such as MSDN or TechNet. My MS contact has however confirmed that such Keys do exist on the open market, and are genuine (mostly).

Your system appears to be properly activated and validated.

The Product Key shown in the report ends in DP4T9-84WVJ-G99JY if the one on your sticker does not end in the same characters, you should change the Key to the one on your sticker using the command
SLUI 3
in the Search box from the Start button.
You may need to activate by phone.

Note that if the Key above is not from your machine you would appear to have 'stolen' someone else's Key - and their machine may end up being declared invalid as a result. It would be a good idea to warn them that in such a case, they would need to use telephone activation to regain the key after speaking to an operator.

Hopefully, I've covered your questions - post back if you need more.
My System SpecsSystem Spec
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 Windows 7 product key with OEM installation





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