Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows 7 SP1 64bit Install and Uninstall problems


31 Dec 2011   #1
Apotheoun

Windows Seven Ultimate 64 bit
 
 
Windows 7 SP1 64bit Install and Uninstall problems

I installed Windows 7 64bit SP1 a few weeks ago and it never completed the installation, so when I reboot the computer it constantly returns to Stage 4 of the set up and then fails at 69%. The computer then proceeds to reboot, but runs very slowly, and glitches occur when running various programs. It also continually tries to install security update KB2556532, but this install, which says it has been completed successfully, fails every time (and the system has tried to install this fix more than fifteen times). To solve the problems I tried to uninstall the Service Pack through Control Panel (programs and features utility), but when I bring up that screen it says that there are NO installed updates, even though I know for a fact that there are dozens of them.

Can I use the Windows 7 disks to do a repair, or do I need to do a clean install?


My System SpecsSystem Spec
31 Dec 2011   #2
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Happy New Year Apotheoun,

Please refer to out Tutorials below...

Repair Install

Clean Install Windows 7
My System SpecsSystem Spec
03 Jan 2012   #3
Apotheoun

Windows Seven Ultimate 64 bit
 
 

Quote   Quote: Originally Posted by JMH View Post
Happy New Year Apotheoun,

Please refer to out Tutorials below...

Repair Install

Clean Install Windows 7
Thank you for the response and the links. If I am reading the information correctly at the first link you provided, I cannot do a repair install because I have a factory built system with recovery disks, and so I do not possess a retail copy of Windows 7 Ultimate for the SP1 damaged computer (see the quotation below).

"You cannot use a OEM Windows 7 'Factory' Restore/Recovery type of installation disc that came with or created from a store bought computer to do a repair install with. These can only be used do a clean install instead."

Such is life I suppose.
My System SpecsSystem Spec
03 Jan 2012   #4
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

information   Information
We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
& made the Startup Repair CD.
startup repair disc-create


Did you make the OEM manufacturer's Recovery Disks?
My System SpecsSystem Spec
09 Jan 2012   #5
Apotheoun

Windows Seven Ultimate 64 bit
 
 

Quote   Quote: Originally Posted by theog View Post
information   Information
We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
& made the Startup Repair CD.
startup repair disc-create


Did you make the OEM manufacturer's Recovery Disks?
I didn't have to do that, because the recovery disks were sent with the computer.
My System SpecsSystem Spec
09 Jan 2012   #6
Apotheoun

Windows Seven Ultimate 64 bit
 
 

The problems with my system since SP1 was added are strange. For one thing, the computer tells me that SP1 is installed, even though every time I reboot the computer it goes through stage four of the installation process. When it gets to 69% the system boots up without finishing stage four. I have never received any error messages about the SP1 installation, and the System screen says that I am running Windows 7 Ultimate 64bit with SP1. So the computer does work since installing SP1, but it tends to be glitchy and a bit slower than before I installed SP1. Clearly something went wrong, but I have no idea about what or where the problem is. I will create a repair disk if that is necessary, but can a disk of that kind reverse the SP1 update?

The good news is this: I have a copy of everything on the computer that is important to me on a back up harddrive, so I'm not worried about losing any information.
My System SpecsSystem Spec
09 Jan 2012   #7
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

See if these links offer an alternate approach.
Option 3 in the first link may be feasible

Windows 7 Service Pack 1 (SP1) - Uninstall

How to uninstall Windows 7 Service Pack 1 (SP1)

BTW Good to know you back up.
Well done!
My System SpecsSystem Spec
12 Jan 2012   #8
Apotheoun

Windows Seven Ultimate 64 bit
 
 

Thanks for the links. They were helpful, even if not in the way I wanted. When I try to uninstall SP1 with the command prompt code, I get a catastrophic failure error: 0x8000ffff

It then says that I need to reinstall Windows 7.

I guess I have to do a clean install with the recovery disks I received when I got the computer. After I do a clean install of Windows I do not know if I will ever download and install the service pack again. It has been an ongoing hassle for the past few weeks.
My System SpecsSystem Spec
12 Jan 2012   #9
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Sorry to hear of your problems with SP1.
Rest assured there are lots of people who experienced no grief at all.
Should you require more help in the future you know where to find us.
We can even help & guide you prior to installing SP1 later.

My System SpecsSystem Spec
Reply

 Windows 7 SP1 64bit Install and Uninstall problems




Thread Tools



Similar help and support threads for2: Windows 7 SP1 64bit Install and Uninstall problems
Thread Forum
I want to uninstall WINDOWS 7 and install XP Installation & Setup
How do I uninstall linux and install windows 7? Installation & Setup
Uninstall Ubunto, Install Windows 7. Installation & Setup
software install/uninstall problems Software
Want to uninstall Linux and install Windows 7 Installation & Setup

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 02:20 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App