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Windows 7: Issue installing SP1 - each time after installation, coputer crashdown

01 Jan 2012   #1
mikikook

windows 7 Home Premium
 
 
Issue installing SP1 - each time after installation, coputer crashdown

I tried to install windows 7 home premium SP1 (kb976932) 5 times already. Each time, after the installation was finished, I was asked to restart the computer. After I've restarted, windows started running and then the screen just went black and the computer stopped responding. I had to go to the last restoration point, which cancelled the installation. What to do?


My System SpecsSystem Spec
01 Jan 2012   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by mikikook View Post
I tried to install windows 7 home premium SP1 (kb976932) 5 times already. Each time, after the installation was finished, I was asked to restart the computer. After I've restarted, windows started running and then the screen just went black and the computer stopped responding. I had to go to the last restoration point, which cancelled the installation. What to do?

Please run the update readiness tool and then update to SP-1



Ensure you install the correct 64 or 32 bit option for your system)
Download the System Update Readiness Tool (64bit)
Download the System Update Readiness Tool (32bit)


http://windows.microsoft.com/installwindows7sp1
My System SpecsSystem Spec
01 Jan 2012   #3
marsmimar

Microsoft Community Contributor Award Recipient

Win 7 Pro 64-bit
 
 

Welcome to Seven Forums, mikikook.

One more Microsoft article to read through.

Steps to follow before you install Windows 7 SP1 and Windows Server 2008 R2 SP1 from the Microsoft Download Center
My System SpecsSystem Spec
01 Jan 2012   #4
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Hello mikikook
Please read carefully through the links below.

Win 7 SP1.
Generic steps to take before installing Windows 7 Service Pack 1.

* Update your device drivers to the most recent Windows 7 device drivers from your computer manufacturers support web site (for your specific make and model)

* Start by installing the chipset/motherboard driver followed by the remaining available drivers.

* Run the SFC /SCANNOW command. This will check and repair if necessary any critical Windows system files.
Click on Start/All programs/Accessories then
Right click on Command Prompt option and select 'Run as administrator'.
At the command prompt enter: SFC /SCANNOW

* Run the System Update Readiness Tool:
Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2

* Windows 7 - Service Pack 1 How to install Step by Step
Steps to follow before you install Windows 7 SP1 and Windows Server 2008 R2 SP1 from the Microsoft Download Center

* Learn how to install Win 7 SP1
Learn how to install Windows 7 Service Pack 1 (SP1)

* Win7 SP1: Installation tips
Windows 7 SP1 Follow-up

* Troubleshoot problems installing a service pack for Windows 7
Troubleshoot problems installing Service Pack 1 (SP1) for Windows 7 and Windows Server 2008 R2
My System SpecsSystem Spec
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 Issue installing SP1 - each time after installation, coputer crashdown




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