Issue installing SP1 - each time after installation, coputer crashdown


  1. Posts : 1
    windows 7 Home Premium
       #1

    Issue installing SP1 - each time after installation, coputer crashdown


    I tried to install windows 7 home premium SP1 (kb976932) 5 times already. Each time, after the installation was finished, I was asked to restart the computer. After I've restarted, windows started running and then the screen just went black and the computer stopped responding. I had to go to the last restoration point, which cancelled the installation. What to do?
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    mikikook said:
    I tried to install windows 7 home premium SP1 (kb976932) 5 times already. Each time, after the installation was finished, I was asked to restart the computer. After I've restarted, windows started running and then the screen just went black and the computer stopped responding. I had to go to the last restoration point, which cancelled the installation. What to do?

    Please run the update readiness tool and then update to SP-1



    Ensure you install the correct 64 or 32 bit option for your system)
    Download the System Update Readiness Tool (64bit)
    Download the System Update Readiness Tool (32bit)


    http://windows.microsoft.com/installwindows7sp1
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  3. Posts : 10,994
    Win 7 Pro 64-bit
       #3

    Welcome to Seven Forums, mikikook.

    One more Microsoft article to read through.

    Steps to follow before you install Windows 7 SP1 and Windows Server 2008 R2 SP1 from the Microsoft Download Center
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  4. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #4

    Hello mikikook
    Please read carefully through the links below.

    Win 7 SP1.
    Generic steps to take before installing Windows 7 Service Pack 1.

    * Update your device drivers to the most recent Windows 7 device drivers from your computer manufacturers support web site (for your specific make and model)

    * Start by installing the chipset/motherboard driver followed by the remaining available drivers.

    * Run the SFC /SCANNOW command. This will check and repair if necessary any critical Windows system files.
    Click on Start/All programs/Accessories then
    Right click on Command Prompt option and select 'Run as administrator'.
    At the command prompt enter: SFC /SCANNOW

    * Run the System Update Readiness Tool:
    Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2

    * Windows 7 - Service Pack 1 – How to install Step by Step
    Steps to follow before you install Windows 7 SP1 and Windows Server 2008 R2 SP1 from the Microsoft Download Center

    * Learn how to install Win 7 SP1
    Learn how to install Windows 7 Service Pack 1 (SP1)

    * Win7 SP1: Installation tips
    Windows 7 SP1 Follow-up

    * Troubleshoot problems installing a service pack for Windows 7
    Troubleshoot problems installing Service Pack 1 (SP1) for Windows 7 and Windows Server 2008 R2
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