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Windows 7: Windows Service Pack 1 Update fail Code 800B0100

06 Jan 2012   #1
AD85

Windows 7 Home Premium 64
 
 
Windows Service Pack 1 Update fail Code 800B0100

Greetings to everyone from Puerto Rico. Let me start off by explaining that I have had this problem for a week or 2 and I have searched everywhere on the internet and have followed all the advice I have read and still nothing, it has come to the point I registered here to see if someone could help me because I'm just frustrated and mad at this point.

I think this problem is common enough and I know a lot of users have gone through the same.



I have added the CheckSur.log and CheckSur.persist.log

Any and all help will be appreciated, thank you for your time.




Attached Files
File Type: log CheckSUR.persist.log (791 Bytes, 34 views)
File Type: log CheckSUR.log (394 Bytes, 25 views)
My System SpecsSystem Spec
.
06 Jan 2012   #2
paulpicks21

Windows 7 Professional 64 bit
 
 

Hi and welcome to seven forums,

I don't know for sure as it was a long time ago for me but I think I had an issue installing service pack one and it was all down to windows defender.

I think I either disabled it while installing or uninstalled it and then reinstalled it after.

Might not work for you but worth a shot.


Paul.
My System SpecsSystem Spec
06 Jan 2012   #3
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

My System SpecsSystem Spec
.

06 Jan 2012   #4
AD85

Windows 7 Home Premium 64
 
 

Quote   Quote: Originally Posted by paulpicks21 View Post
Hi and welcome to seven forums,

I don't know for sure as it was a long time ago for me but I think I had an issue installing service pack one and it was all down to windows defender.

I think I either disabled it while installing or uninstalled it and then reinstalled it after.

Might not work for you but worth a shot.


Paul.
Thanks for the tip, I tried it but it didn't work for me

Thanks for the links, already tried most of that without any luck, but I'll keep on trying.
My System SpecsSystem Spec
07 Jan 2012   #5
niemiro

Vista Home Premium x86 SP2
 
 

Quote   Quote: Originally Posted by AD85 View Post
Greetings to everyone from Puerto Rico. Let me start off by explaining that I have had this problem for a week or 2 and I have searched everywhere on the internet and have followed all the advice I have read and still nothing, it has come to the point I registered here to see if someone could help me because I'm just frustrated and mad at this point.

I think this problem is common enough and I know a lot of users have gone through the same.



I have added the CheckSur.log and CheckSur.persist.log

Any and all help will be appreciated, thank you for your time.
Hello, and welcome to the Seven Forums!

CheckSUR.log usually diagnoses this error quite effectively, but as you can see from "No errors detected", you have a rarer strain of this error, and hence your solutions will be different from most of what you search for online. Not to worry though, there are solutions

Firstly, please run this Fix-It in Aggressive Mode: How do I reset Windows Update components?

It MUST be run in Aggressive Mode to have any chance of fixing this exact problem.

Restart your computer, and tell me if the problems persist.

If the problems perist, and you need only do this if they do,

please copy the C:\Windows\Logs\CBS folder to your Desktop, right click on it > Send to > Compressed (zipped) folder, and upload the new file which is created on your Desktop here.

Thanks a lot!

Richard
My System SpecsSystem Spec
07 Jan 2012   #6
AD85

Windows 7 Home Premium 64
 
 

I've tried the Fix-It, but not sure if I have it on aggressive mode, but running it the way it presents it self to me it says it fixed the problem but it hasn't

Here's CBS folder as asked and thanks for all the help
My System SpecsSystem Spec
07 Jan 2012   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Just for interest sake - please run an MGADiag report and post the results.
To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.

Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine, but do NOT quote the Key on the sticker!
How to Tell - Home
My System SpecsSystem Spec
07 Jan 2012   #8
niemiro

Vista Home Premium x86 SP2
 
 

Quote   Quote: Originally Posted by AD85 View Post
I've tried the Fix-It, but not sure if I have it on aggressive mode, but running it the way it presents it self to me it says it fixed the problem but it hasn't

Here's CBS folder as asked and thanks for all the help
Hello again!

The fact that you were not offered the Aggressive Mode is significant, but it was my fault, and not yours.

My tongue is tied due to legal reasons. There is a bitter war on at the moment, not that most people realise, and not that I can say, but the real Fix-It, the one I tried to link to has been removed. In its place is a Fix-It with far less power, and no Aggressive Mode.

I did not realise when I made my post, hence why I sent you a Fix-It which did not fix the problem. I can only appologise for that.

Since we can no longer use Microsoft Fix-Its, we must go third party. It is completely safe, does exactly the same as the old Microsoft one (I have checked it personally, it really is exactly the same).

Please run both batch files here: Windows Update - Reset

restart, and tell me if the problems persist.

I truly did not realise that the Fix-It had been removed. That disgusts me.

Richard
My System SpecsSystem Spec
07 Jan 2012   #9
AD85

Windows 7 Home Premium 64
 
 

Quote   Quote: Originally Posted by NoelDP View Post
Just for interest sake - please run an MGADiag report and post the results.
To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.

Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine, but do NOT quote the Key on the sticker!
How to Tell - Home
Thanks to niemiro's help I have finally solved the problem, but if you still want the info you asked for I have no problem in sharing it.

Quote   Quote: Originally Posted by niemiro View Post
Quote   Quote: Originally Posted by AD85 View Post
I've tried the Fix-It, but not sure if I have it on aggressive mode, but running it the way it presents it self to me it says it fixed the problem but it hasn't

Here's CBS folder as asked and thanks for all the help
Hello again!

The fact that you were not offered the Aggressive Mode is significant, but it was my fault, and not yours.

My tongue is tied due to legal reasons. There is a bitter war on at the moment, not that most people realise, and not that I can say, but the real Fix-It, the one I tried to link to has been removed. In its place is a Fix-It with far less power, and no Aggressive Mode.

I did not realise when I made my post, hence why I sent you a Fix-It which did not fix the problem. I can only appologise for that.

Since we can no longer use Microsoft Fix-Its, we must go third party. It is completely safe, does exactly the same as the old Microsoft one (I have checked it personally, it really is exactly the same).

Please run both batch files here: Windows Update - Reset

restart, and tell me if the problems persist.

I truly did not realise that the Fix-It had been removed. That disgusts me.

Richard
That did it, I finally have service pack 1 installed, I want to thank you and everyone so much for all the help, I have 1 less headache to deal with. Extremely grateful to everyone and to you my friend.
My System SpecsSystem Spec
08 Jan 2012   #10
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Nah - It would only have been useful before the fix, as it may have indicated some fialures along the way that I am trying to track down.
Thanks for the off though, nad glad to hear that you got it sorted.
My System SpecsSystem Spec
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 Windows Service Pack 1 Update fail Code 800B0100




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