|08 Jan 2012||#1|
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(SP1) Installation was not successful: 0x80073712
I have an HP running Windows 7 Home Premium 64-bit experiencing the following error when attempting the Service Pack 1 update:
I ran both System File Checker (SFC) and Check System Update Readiness (CheckSUR) tools and neither seemed to notice any issues. I also tried a repair install (from within Windows using retail disc), which failed:
"Setup can't continue. Restart the computer and restart Setup. When prompted, try getting the latest updates."
My CBS Log and [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\] registry export is attached.
Any help is greatly appreciated.
Notes: I do not have any discs from HP. I do have a disc copy of Windows 7 Home Premium 64 Bit: GRMCHPXFRER_EN_DVD.
|My System Specs|
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