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Windows 7: Windows Update errors Code 800B0100 and Code 8007065E, tried everythin

11 Jan 2012   #1
kidakaka

windows 7 home premium x64
 
 
Windows Update errors Code 800B0100 and Code 8007065E, tried everythin

Hello,
I am receiving the titled errors during windows update, I checked at windows support and tried every answer given there with no success.
in addition, i think that this might be the cause that BattleField 3 crashes all the time.


My System SpecsSystem Spec
.
11 Jan 2012   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

First, check that teh file system and disk are OK
type in the Search box
CMD.EXE
right-click on the only file that is found
Select Run as Administrator
- the Elevated Command Prompt window should pop up
At the Command prompt, type
CHKDSK C: /R
and hit the Enter key
You will be told that the drive is locked, and the CHKDSK will run at he next boot - hit the Y key, and then reboot. The chkdsk will take a few hours depending on the size of the drive, so be patient!

After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) - then run the SFC

SFC -System File Checker - Instructions
Click on the Start button
type in the Search box
CMD.EXE
right-click on the only file that is found
Select Run as Administrator
- the Elevated Command Prompt window should pop up
At the Command prompt, type

SFC /SCANNOW

and hit the Enter key
Wait for the scan to finish - make a note of any error messages - and then reboot.

You will have seen that the SFC command leaves a log - please upload the CBS.log and attach it to your response (You will probably have to copy it to the dektop first)
My System SpecsSystem Spec
11 Jan 2012   #3
kidakaka

windows 7 home premium x64
 
 

thanks for the quick reply.
The SFC Scan found no errors.
I dont find the log you were tallking about.
My System SpecsSystem Spec
.

11 Jan 2012   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

IF SFC found no errors, then it's unlikely that the log idle would be much use anyhow -
download and install the CheckSUR Tool - Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2
post the log at the end


It may also be worth running an MGADiag report (for my interest more than anything else - it's not essential)
(download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool and paste into Notepad - post the result
My System SpecsSystem Spec
11 Jan 2012   #5
kidakaka

windows 7 home premium x64
 
 

here are the mgadiag results.
the SUR was successfully installed.


Attached Files
File Type: txt MGADiag.txt (4.7 KB, 49 views)
My System SpecsSystem Spec
11 Jan 2012   #6
niemiro

Vista Home Premium x86 SP2
 
 

Hello, and welcome to the Seven Forums!

Can you please upload your C:\Windows\Logs\CBS\CheckSUR.persist.log?

Thanks a lot!

Richard
My System SpecsSystem Spec
11 Jan 2012   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

(Hi Richard - this is one for you, I think!)

The MGADiag report shows no anomalies - not that I really expected it to, since you weren't also complainning of a non-genuine status.

I'll leave you to the WU expert's tender mercies
My System SpecsSystem Spec
11 Jan 2012   #8
niemiro

Vista Home Premium x86 SP2
 
 

Quote   Quote: Originally Posted by NoelDP View Post
(Hi Richard - this is one for you, I think!)

The MGADiag report shows no anomalies - not that I really expected it to, since you weren't also complainning of a non-genuine status.

I'll leave you to the WU expert's tender mercies
Thanks a lot for getting both of the logs, and checking out the MGA Diag report. I can't read those things! Anyway, hopefully SURT will reveal all...
My System SpecsSystem Spec
11 Jan 2012   #9
kidakaka

windows 7 home premium x64
 
 

oh so this is where the logs are located.
SURT attached


Attached Files
File Type: log CheckSUR.persist.log (112.5 KB, 32 views)
My System SpecsSystem Spec
11 Jan 2012   #10
niemiro

Vista Home Premium x86 SP2
 
 

Quote   Quote: Originally Posted by kidakaka View Post
oh so this is where the logs are located.
SURT attached
Hello again!

Yes, that is where some logs are located (although only a few of many), for there are very many logs in very many locations all over Windows. But that is the log I needed!

WARNING! This fix was created specifically for this user! If you are not this user, do not follow these instructions!
@kidakaka: Ignore the above

Download the attached .zip file. Inside it, will be two folders, Packages and Manifests.

Create these folders if they do not already exist: C:\Windows\Temp\CheckSur\Servicing\Packages\ and C:\Windows\Temp\CheckSur\winsxs\Manifests

Extract Packs.zip onto your Desktop. Please place the contents of my Desktop\Packages in C:\Windows\Temp\CheckSur\Servicing\Packages\ and my Desktop\Manifests in C:\Windows\Temp\CheckSur\winsxs\Manifests.

DO NOT place the .zip file in that folder, or the folders themselves. Make sure that a lot of files are in each of those Checksur folder.

NOTE: For you, there are no manifest files. This is fine; just ignore the Manifests section.

Re-run the System Update Readiness Tool, and get me another copy of C:\Windows\Logs\CBS\CheckSUR.log.

Also, please retest Windows Updates (with fingers slightly crossed, no matter how much we both know that that won't help! lol.)

Thanks a lot, and the very best of luck!

Richard


Attached Files
File Type: zip Packs.zip (146.7 KB, 46 views)
My System SpecsSystem Spec
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 Windows Update errors Code 800B0100 and Code 8007065E, tried everythin




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