Windows 'not genuine'

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  1. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #31

    koberulz said:
    It would appear to have fixed the problem.

    All the really complicated steps we've taken, and it was that freaking simple. Gotta love troubleshooting.
    Yeah - I know *exactly* what you mean!
    Please post a new MGADiag report so that we can check that there's nothing hiding in the undergrowth.
      My Computer


  2. Posts : 58
    Windows 7 Professional 64 bit
    Thread Starter
       #32

    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-WX4MD-PVC43-K2W9P
    Windows Product Key Hash: 6zWEjvi0BfDHy2UKXAK4wuORWrs=
    Windows Product ID: 00426-104-0609472-85240
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {ECE4A213-A4DA-4F79-B833-414FA6670397}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.111025-1505
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft
    
    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional Edition 2003 - 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{ECE4A213-A4DA-4F79-B833-414FA6670397}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-K2W9P</PKey><PID>00426-104-0609472-85240</PID><PIDType>5</PIDType><SID>S-1-5-21-3971971940-2976205494-4259616860</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv6 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.36</Version><SMBIOSVersion major="2" minor="4"/><Date>20091009000000.000000+000</Date></BIOS><HWID>18F73A07018400F8</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Australia Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>7F259D89214E57A</Val><Hash>/bNPVLus6+GvIjr+4efpjGaXbvU=</Hash><Pid>70145-701-3993783-57113</Pid><PidType>1</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>371D64F35FD3730</Val><Hash>ggpTyUAjOMNJ1PKzILz/ZnbSnCA=</Hash><Pid>81602-920-6284843-68551</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="11" Result="100"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="44" Version="11" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    
    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00170-104-060947-01-3081-7601.0000-0202012
    Installation ID: 015135958984695034740392964796976606881110992942753721
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: K2W9P
    License Status: Initial grace period
    Time remaining: 42900 minute(s) (29 day(s))
    Remaining Windows rearm count: 2
    Trusted time: 26/01/2012 8:11:00 PM
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A8
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 12:2:2011 19:22
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: LgAAAAEAAQABAAEAAAACAAAAAgABAAEAeqhQwl4RRPDMpJKmmog8/hjY9OJGyg==
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name	OEMID Value	OEMTableID Value
      APIC			HPQOEM		SLIC-MPC
      FACP			HPQOEM		SLIC-MPC
      HPET			HPQOEM		SLIC-MPC
      BOOT			HPQOEM		SLIC-MPC
      MCFG			HPQOEM		SLIC-MPC
      DMAR			      		
      ASF!			HPQOEM		SLIC-MPC
      SLIC			HPQOEM		SLIC-MPC
      SSDT			PmRef		CpuPm
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #33

    Just as well we checked :)
    The system is in the Grace Period - you still need to activate it.
    Try normal Internet activation first
    If that fails, try telephone activate using the automated system.
    if that fails, use the instructions I posted earlier for telephone activation through an operator.
      My Computer


  4. Posts : 58
    Windows 7 Professional 64 bit
    Thread Starter
       #34

    That appears to have worked. Or at least it popped up a message saying it did.
    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-WX4MD-PVC43-K2W9P
    Windows Product Key Hash: 6zWEjvi0BfDHy2UKXAK4wuORWrs=
    Windows Product ID: 00426-104-0609472-85240
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {ECE4A213-A4DA-4F79-B833-414FA6670397}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.111025-1505
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft
    
    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional Edition 2003 - 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{ECE4A213-A4DA-4F79-B833-414FA6670397}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-K2W9P</PKey><PID>00426-104-0609472-85240</PID><PIDType>5</PIDType><SID>S-1-5-21-3971971940-2976205494-4259616860</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv6 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.36</Version><SMBIOSVersion major="2" minor="4"/><Date>20091009000000.000000+000</Date></BIOS><HWID>18F73A07018400F8</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Australia Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>7F259D89214E57A</Val><Hash>/bNPVLus6+GvIjr+4efpjGaXbvU=</Hash><Pid>70145-701-3993783-57113</Pid><PidType>1</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>371D64F35FD3730</Val><Hash>ggpTyUAjOMNJ1PKzILz/ZnbSnCA=</Hash><Pid>81602-920-6284843-68551</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="11" Result="100"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="44" Version="11" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    
    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00170-104-060947-01-3081-7601.0000-0272012
    Installation ID: 015135958984695034740392964796976606881110992942753721
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: K2W9P
    License Status: Licensed
    Remaining Windows rearm count: 2
    Trusted time: 27/01/2012 6:49:35 AM
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A8
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 12:2:2011 19:22
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: LgAAAAEAAQABAAEAAAACAAAAAgABAAEAeqhQwl4RRPDMpJKmmog8/hjY9OJGyg==
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name	OEMID Value	OEMTableID Value
      APIC			HPQOEM		SLIC-MPC
      FACP			HPQOEM		SLIC-MPC
      HPET			HPQOEM		SLIC-MPC
      BOOT			HPQOEM		SLIC-MPC
      MCFG			HPQOEM		SLIC-MPC
      DMAR			      		
      ASF!			HPQOEM		SLIC-MPC
      SLIC			HPQOEM		SLIC-MPC
      SSDT			PmRef		CpuPm
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #35

    That's better :) you are activated fine
    Now all you need to do is remove the remaining validation error by going to www.microdoft.com/genuine/validate - when it passes, you'll be offered MSE and IE9 (you don't need to take them!)
      My Computer


 
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