Activation key out of uses, need to do fresh install of Windows

Zukaro · 20 Jan 2012

Okay; thanks for the help.

Brink · 20 Jan 2012

You're welcome. :)

bobtran · 20 Jan 2012

I thought the orange package was the family pack, am I wrong here? Single installs are "Green for Home Premium", "Blue for Pro" and "Black for Ultimate".

Yup.....just checked.....orange packaging is Family pack upgrades (3 computers).

Edit: Also orange for OEM multi packs

Zukaro · 20 Jan 2012

Okay; I've just installed Windows 7 Home Premium onto my Macbook Pro again.

Once again it tells me that the key is invalid. It gives this error: 0xC004C008 and tells me "The activation server determined that the specified product key could not be used."

As far as I know it was activated before I had to delete it from my computer.
(I had to format the hard drive to remove it)

NoelDP · 20 Jan 2012

The Family Pack is an UPGRADE only - which requires that you at least own a valid Full license for the machine on which you are installing.
A MacBook does not have a Windows license on it - therefore you are required to have Full Retail copy of Windows XP or Vista for that machine to be able to legally install the Family Pack Upgrade.

theog · 20 Jan 2012

Zukaro said:

No; the box I have looks like this just without that white sticker on the front top.

http://www.winsupersite.com/content/...d75b515e04b1d2

However, that might be a box in the box (although I don't remember ever having a box like those ones you showed me and I doubt there'd be a box in a box).

Packaging is OEM 3 pack.
Windows 7 Licensing and Packaging

NoelDP · 20 Jan 2012

Ah - the OEM3-pack.
That raises a whole different set of questions :)
Techncally, OEM licenses cannot be installed by the end-user - they must be pre-installed using the OPK and then sold to a third party.
I know of no instances where MS has actually enforced this rule - but the option is there.
OEM licenses are not suitable for use in VM's because they are locked to the first 'motherboard' on which they are activated - and in a VM, the virtual motherboard can change with each version of the host.

The Pack should have had 3 Keys in it- and three COA stickers. If it did not, then it's a counterfeit.

To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
- **in your own thread**, please
Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine, but do NOT quote the Key on the sticker!
http://www.microsoft.com/howtotell/content.aspx?pg=coa

Zukaro · 20 Jan 2012

There is only one COA sticker on the package (and one key on that sticker). I doubt it's counterfeit though, I got it from TigerDrect.ca (however, I was at the actual store when I bought it).

On the sticker it says:

Windows 7 Home Prem
OEM Software

and then under that are two barcodes and a bunch of numbers and letters beside those along with the product key over the second bar code.

Report from MGADiag tool:

Code:

 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-YMFGM-FF2R4-3DBKJ
Windows Product Key Hash: qcUg4/89rwpE5yQMdhRhimoa1gU=
Windows Product ID: 00359-OEM-8703217-34952
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {4D240069-B418-44DE-8C4D-7C5E7FCACAB8}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7600.win7_rtm.090713-1255
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{4D240069-B418-44DE-8C4D-7C5E7FCACAB8}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3DBKJ</PKey><PID>00359-OEM-8703217-34952</PID><PIDType>3</PIDType><SID>S-1-5-21-1170768726-3425821545-636460709</SID><SYSTEM><Manufacturer>Apple Inc.</Manufacturer><Model>MacBookPro8,1</Model></SYSTEM><BIOS><Manufacturer>Apple Inc.</Manufacturer><Version>   MBP81.88Z.0047.B24.1110141131</Version><SMBIOSVersion major="2" minor="4"/><Date>20111014000000.000000+000</Date></BIOS><HWID>BABB3607018400FE</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7600.16385
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00174-032-134952-02-4105-7600.0000-0202012
Installation ID: 006320082351888730592063299231861963855590417732027143
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 3DBKJ
License Status: Initial grace period
Time remaining: 42720 minute(s) (29 day(s))
Remaining Windows rearm count: 3
Trusted time: 20/01/2012 4:10:26 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:
 
HWID Data-->
HWID Hash Current: MAAAAAEAAgABAAEAAAABAAAAAwABAAEA6GGa9iZY3Mv4WABNMjtEb1t+CvjkZi5z
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name OEMID Value OEMTableID Value
  APIC   APPLE   Apple00
  FACP   APPLE   Apple00
  HPET   APPLE   Apple00
  MCFG   APPLE   Apple00
  SBST   APPLE   Apple00
  ECDT   APPLE   Apple00
  SSDT   APPLE   SmcDppt
  SSDT   APPLE   SmcDppt
  SSDT   APPLE   SmcDppt
  SSDT   APPLE   SmcDppt
  SSDT   APPLE   SmcDppt
  SSDT   APPLE   SmcDppt
  SSDT   APPLE   SmcDppt
  SSDT   APPLE   SmcDppt
  SSDT   APPLE   SmcDppt
  SSDT   APPLE   SmcDppt

NoelDP · 20 Jan 2012

There's nothing apparently wrong with the installation - telephone activation should do it.

telephone activation.
Click on the Start button
in the Search box, type
SLUI 4
and hit the Enter key
follow the instructions - but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you.

Zukaro · 20 Jan 2012

NoelDP said:

There's nothing apparently wrong with the installation - telephone activation should do it.

telephone activation.
Click on the Start button
in the Search box, type
SLUI 4
and hit the Enter key
follow the instructions - but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you.

Okay, thanks. :)