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Windows 7: Unable to update to SP1 on Win7 64bit Pro


25 Jan 2012   #11

Win 7 x64 Ultimate
 
 

.NET 4 installed, thank you for the link

Attempted to installed SP1 again using Windows update and got the same 80073712 error. I'm currently working through the link you posted previously.

My System SpecsSystem Spec
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25 Jan 2012   #12

Win 7 x64 Ultimate
 
 

Windows Resource Protection found corrupt files but was unable to fix some of them.
Should I post the CBS.log? If so, is there a way to do that other than copying and pasting what looks like an overload of information?

Proceeding to error-checking step in the MS answers link.
My System SpecsSystem Spec
25 Jan 2012   #13

Windows 7 64bit Pro
 
 

You can just zip it and attach it as attachment.

I also noticed from your Checksur.log that your build is 7601 is this Win 7 64 Ultimate?
My System SpecsSystem Spec
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25 Jan 2012   #14

Win 7 x64 Ultimate
 
 

Alright, as soon as the chkdsk is done and the computer back up I will do just that. Yes, Windows 7 64 Ultimate
My System SpecsSystem Spec
25 Jan 2012   #15

Win 7 x64 Ultimate
 
 

I followed the steps in the link to fix error code 80073712 and still have the issue. I have attached the .zip of the CBS log


Attached Files
File Type: zip CBS - Copy.zip (549.3 KB, 5 views)
My System SpecsSystem Spec
26 Jan 2012   #16

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

All errors in that (that I could see, anyhow) relate to 'termserv.dll' - all copies on the system appear to be corrupted.
This appears to possibly be either malware or a crack.
My System SpecsSystem Spec
26 Jan 2012   #17

Windows 7 64bit Pro
 
 

Actual dll is termsrv.dll. Boot to safemode, rename your termsrv.dll in C:\Windows\System32\termsrv.dll to termsrv.dll.bak

You may need to go into Control Panel | Folder Options to show extensions for known files.

Replace your termsrv.dll with this one. The build numbers match. After that reboot then rerun the sfc check.

Also please rerun the Update Readiness Tool and post the Checksur.log along with the event log again. I want to make sure that we have cleared out the errors about .NET.


Attached Files
File Type: zip termsrv.zip (279.4 KB, 14 views)
My System SpecsSystem Spec
26 Jan 2012   #18

Win 7 x64 Ultimate
 
 

Just to make you aware, I'm now out of town and won't be back at this computer until Monday. I will follow these instructions first thing when I get home and post the new log. Thank you for all the help!
My System SpecsSystem Spec
26 Jan 2012   #19

Windows 7 64bit Pro
 
 

Have a fun and safe weekend, see you Monday.
My System SpecsSystem Spec
28 Jan 2012   #20

Vista Home Premium x86 SP2
 
 

Quote   Quote: Originally Posted by SysWrecker View Post
I had not seen that particular article, but several others similar. Like I mentioned in my post using that method, I lowered the number of problems from 4 or 5 down to 1, all the same KB number, just the package didn't contain the last entry that is showing in my Checksur.log file.

Was actually hoping someone had those particular files.

Thank you for the reply.

Package_for_KB2446709~31bf3856ad364e35~amd64~~6.1.1.2.mum
Package_for_KB2446709~31bf3856ad364e35~amd64~~6.1.1.2.cat

These two files are not included in Windows6.1-KB2446709-x64.msu from Download: Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 - Microsoft Download Center - Download Details
Hello!

I know that I am very late to the party. For future reference, those files are included: they are update.cat and update.mum, but you MUST rename them.

update.cat -->
Package_for_KB2446709~31bf3856ad364e35~amd64~~6.1.1.2.cat

update.mum -->
Package_for_KB2446709~31bf3856ad364e35~amd64~~6.1.1.2.mum

Richard
My System SpecsSystem Spec
Reply

 Unable to update to SP1 on Win7 64bit Pro




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