This computer is not running genuine windows message


  1. Posts : 1
    7 Ultimate 64
       #1

    This computer is not running genuine windows message


    Hi, I recently bought this used laptop, it came with Windows 7 64 bit installed, but no discs. I do have the original disc and activation code for Windows Vista 32 bit. I would like to keep this version of windows, actually I dont care but I dont want to have to reinstall all of my software. Is there some way for me to pay for an activation code from Microsoft without having to reinstall windows and everything?

    Here's my WGA stuff:
    Code:
     
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
     
    Validation Code: 0x8004FE22
    Cached Online Validation Code: 0xc004c4ab
    Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
    Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
    Windows Product ID: 00426-OEM-8992662-00400
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {0486F8A9-2744-4242-A667-2E38EB8C4816}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
     
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
     
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
     
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
     
    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
     
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
     
    File Scan Data-->
    File Mismatch: C:\Windows\system32\sppcomapi.dll[Hr = 0x80070005]
    File Mismatch: C:\Windows\system32\en-US\user32.dll.mui[6.1.7601.17514], Hr = 0x800b0100
     
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{0486F8A9-2744-4242-A667-2E38EB8C4816}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>00426-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-286722893-934252133-2367957349</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1720 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A09</Version><SMBIOSVersion major="2" minor="4"/><Date>20080711000000.000000+000</Date></BIOS><HWID>3DA53507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>QA09 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>7480B9502DF0D86</Val><Hash>oYWOW5ayFE3pZ+jvTpuXYsY64JE=</Hash><Pid>89388-707-8722531-65727</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 
     
    Spsys.log Content: 0x80070002
     
    Licensing Data-->
    Input Error: Can not find script file "C:\Windows\system32\slmgr.vbs".
     
    Windows Activation Technologies-->
    HrOffline: 0x8004FE22
    HrOnline: N/A
    HealthStatus: 0x0000000000002000
    Event Time Stamp: 1:21:2012 20:38
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
     
     
    HWID Data-->
    HWID Hash Current: OgAAAAEABgABAAEAAAABAAAABAABAAEAeqiyM9rxSEUGDEaD6sZ2/6JwxI5EF5jbOVWo+nDCVg8qhQ==
     
    OEM Activation 1.0 Data-->
    N/A
     
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
    ACPI Table Name OEMID Value OEMTableID Value
    APIC DELL M08 
    FACP DELL M08 
    HPET DELL M08 
    BOOT DELL M08 
    MCFG DELL M08 
    SLIC DELL QA09 
    SSDT PmRef CpuPm

    Thanks

    JIM
    Last edited by Brink; 22 Jan 2012 at 00:16. Reason: code box
      My Computer


  2. Posts : 3,187
    Main - Windows 7 Pro SP1 64-Bit; 2nd - Windows Server 2008 R2
       #2

    This should do it:

    The Get Genuine Kit
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #3

    Hamburgjl said:
    Hi, I recently bought this used laptop, it came with Windows 7 64 bit installed, but no discs. I do have the original disc and activation code for Windows Vista 32 bit. I would like to keep this version of windows, actually I dont care but I dont want to have to reinstall all of my software. Is there some way for me to pay for an activation code from Microsoft without having to reinstall windows and everything?

    Here's my WGA stuff:
    Code:
     
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
     
    Validation Code: 0x8004FE22
    Cached Online Validation Code: 0xc004c4ab
    Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
    Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
    Windows Product ID: 00426-OEM-8992662-00400
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.001
     
    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
     
    File Scan Data-->
    File Mismatch: C:\Windows\system32\sppcomapi.dll[Hr = 0x80070005]
    File Mismatch: C:\Windows\system32\en-US\user32.dll.mui[6.1.7601.17514], Hr = 0x800b0100
     
    Other data-->
     
    SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1720 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A09</Version><SMBIOSVersion major="2" minor="4"/><Date>20080711000000.000000+000</Date></BIOS 
    Licensing Data-->
    Input Error: Can not find script file "C:\Windows\system32\slmgr.vbs".
     
     
    Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
     
     
     
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001

    Thanks

    JIM

    YOur installation is non-genuine on a number of points.
    1) The machine is too old to support an OEM_SLP Key for Windows 7 - despite the fact that the report shows that the SLIC table is apparenttly correct for it.
    2) The report shows that RemoveWAT was used to bypass activation and validation requirements.
    3) Th eprobability is that uour installation of Office is non-genuine, since it's a Volume License-only edition. Unless you acquired this through your employer or college, it's a counterfeit.

    You need to reformat the PC, and reinstall, either with the manufacturer's Recovery Disks, or with a legitimate version of WIndows bought from a reputable supplier. You should be able to purchase a set of disks from Dell for a reasonable price.

    You will also need to purchase a legitmate copy of Office, if this is a counterfeit one.
      My Computer


  4. Posts : 11
    windows 7 professional 32 bit
       #4

    I am having a similar issue. I have purchased a laptop computer from Walmart Thanksgiving Black Friday 2010. The deal was good, so I bought it not noticing it was for a 64 bit copy of windows. I was having problems getting the computer to work in our office, so after much research I determined I needed the 32 bit copy of windows 7. I popped a disk for windows 32 bit in the computer and it automatically started to copy the needed files to install the windows 7 32bit edition. It stored my old settings in a windows.old folder, so I figured this was something really cool that Windows had coded to allow someone to quickly change over to a 32 bit OS. Last week I get a message that my copy of windows is not genuine. I tried entering the code on the underside of my laptop and it stated that it was for a different copy of windows.
    The problem I am having is I now have a working laptop with windows 7 that has been working fine for a long time. I don't want to have to buy a new OS license. Does anyone have any help that isn't going to involve running the pirating program as I don't intend to use something illegally.
    Any help is much appreciated.
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #5

    Please open a NEW thread of your own, and include your own MGADiag report.

    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
    - **in your own thread**, please
    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine, but do NOT quote the Key on the sticker!
    How to Tell - Home
      My Computer


 

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