Windows 7: This computer is not running genuine windows message

Hamburgjl · 22 Jan 2012

Hi, I recently bought this used laptop, it came with Windows 7 64 bit installed, but no discs. I do have the original disc and activation code for Windows Vista 32 bit. I would like to keep this version of windows, actually I dont care but I dont want to have to reinstall all of my software. Is there some way for me to pay for an activation code from Microsoft without having to reinstall windows and everything?

Here's my WGA stuff:

Code:

 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
 
Validation Code: 0x8004FE22
Cached Online Validation Code: 0xc004c4ab
Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
Windows Product ID: 00426-OEM-8992662-00400
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {0486F8A9-2744-4242-A667-2E38EB8C4816}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.110622-1506
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
 
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
 
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
 
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
 
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
 
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
 
File Scan Data-->
File Mismatch: C:\Windows\system32\sppcomapi.dll[Hr = 0x80070005]
File Mismatch: C:\Windows\system32\en-US\user32.dll.mui[6.1.7601.17514], Hr = 0x800b0100
 
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{0486F8A9-2744-4242-A667-2E38EB8C4816}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>00426-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-286722893-934252133-2367957349</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1720 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A09</Version><SMBIOSVersion major="2" minor="4"/><Date>20080711000000.000000+000</Date></BIOS><HWID>3DA53507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>QA09 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>7480B9502DF0D86</Val><Hash>oYWOW5ayFE3pZ+jvTpuXYsY64JE=</Hash><Pid>89388-707-8722531-65727</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 
 
Spsys.log Content: 0x80070002
 
Licensing Data-->
Input Error: Can not find script file "C:\Windows\system32\slmgr.vbs".
 
Windows Activation Technologies-->
HrOffline: 0x8004FE22
HrOnline: N/A
HealthStatus: 0x0000000000002000
Event Time Stamp: 1:21:2012 20:38
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
 
 
HWID Data-->
HWID Hash Current: OgAAAAEABgABAAEAAAABAAAABAABAAEAeqiyM9rxSEUGDEaD6sZ2/6JwxI5EF5jbOVWo+nDCVg8qhQ==
 
OEM Activation 1.0 Data-->
N/A
 
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL M08 
FACP DELL M08 
HPET DELL M08 
BOOT DELL M08 
MCFG DELL M08 
SLIC DELL QA09 
SSDT PmRef CpuPm

Thanks

JIM

profdlp · 22 Jan 2012

This should do it:

The Get Genuine Kit

NoelDP · 22 Jan 2012

Quote: Originally Posted by Hamburgjl

Hi, I recently bought this used laptop, it came with Windows 7 64 bit installed, but no discs. I do have the original disc and activation code for Windows Vista 32 bit. I would like to keep this version of windows, actually I dont care but I dont want to have to reinstall all of my software. Is there some way for me to pay for an activation code from Microsoft without having to reinstall windows and everything?

Here's my WGA stuff:

Code:

 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
 
Validation Code: 0x8004FE22
Cached Online Validation Code: 0xc004c4ab
Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
Windows Product ID: 00426-OEM-8992662-00400
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
 
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
 
File Scan Data-->
File Mismatch: C:\Windows\system32\sppcomapi.dll[Hr = 0x80070005]
File Mismatch: C:\Windows\system32\en-US\user32.dll.mui[6.1.7601.17514], Hr = 0x800b0100
 
Other data-->
 
SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1720 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A09</Version><SMBIOSVersion major="2" minor="4"/><Date>20080711000000.000000+000</Date></BIOS 
Licensing Data-->
Input Error: Can not find script file "C:\Windows\system32\slmgr.vbs".
 
 
Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
 
 
 
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001

Thanks

JIM

YOur installation is non-genuine on a number of points.
1) The machine is too old to support an OEM_SLP Key for Windows 7 - despite the fact that the report shows that the SLIC table is apparenttly correct for it.
2) The report shows that RemoveWAT was used to bypass activation and validation requirements.
3) Th eprobability is that uour installation of Office is non-genuine, since it's a Volume License-only edition. Unless you acquired this through your employer or college, it's a counterfeit.

You need to reformat the PC, and reinstall, either with the manufacturer's Recovery Disks, or with a legitimate version of WIndows bought from a reputable supplier. You should be able to purchase a set of disks from Dell for a reasonable price.

You will also need to purchase a legitmate copy of Office, if this is a counterfeit one.

tenaciouscokie · 23 Jan 2012

I am having a similar issue. I have purchased a laptop computer from Walmart Thanksgiving Black Friday 2010. The deal was good, so I bought it not noticing it was for a 64 bit copy of windows. I was having problems getting the computer to work in our office, so after much research I determined I needed the 32 bit copy of windows 7. I popped a disk for windows 32 bit in the computer and it automatically started to copy the needed files to install the windows 7 32bit edition. It stored my old settings in a windows.old folder, so I figured this was something really cool that Windows had coded to allow someone to quickly change over to a 32 bit OS. Last week I get a message that my copy of windows is not genuine. I tried entering the code on the underside of my laptop and it stated that it was for a different copy of windows.
The problem I am having is I now have a working laptop with windows 7 that has been working fine for a long time. I don't want to have to buy a new OS license. Does anyone have any help that isn't going to involve running the pirating program as I don't intend to use something illegally.
Any help is much appreciated.

NoelDP · 23 Jan 2012

Please open a NEW thread of your own, and include your own MGADiag report.

To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
- **in your own thread**, please
Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine, but do NOT quote the Key on the sticker!
How to Tell - Home

Windows 7: This computer is not running genuine windows message

This computer is not running genuine windows message problems?