Windows 7 - checksur file containing errors

Hi there,

I'm new to Windows 7. I have spent the last couple of days trying to get 3 updates to install, they are KB2503665, KB2588516, and KB976932. I have tried windows update/troubleshoot repair for update. i've tried downloading said updates manually but all to no avail. i have seen you guys help other users on this forum so i was hoping someone might be able to explain the below checksur file. any help much obliged

thanks
dan

Hi, I recently ran the hotfix again and got a slightly different checkSUR file this time, here it is:



=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 12.0
2012-01-25 23:49

Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist

Checking Packages
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_2_for_KB2588516~31bf3856ad364e35~amd64~~6.1.1.1.mum
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_5_for_KB2588516~31bf3856ad364e35~amd64~~6.1.1.1.mum
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2588516_RTM~31bf3856ad364e35~amd64~~6.1.1.1.mum
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2588516_SP1~31bf3856ad364e35~amd64~~6.1.1.1.mum
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2588516~31bf3856ad364e35~amd64~~6.1.1.1.mum

Checking Component Store
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7601.21828_none_11c6e9949627e69c.manifest amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7601.21828_none_11c6e9949627e69c
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7601.17697_none_10f09b257d43f3eb.manifest amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7601.17697_none_10f09b257d43f3eb
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7600.16889_none_0f170e9f80139ebc.manifest amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7600.16889_none_0f170e9f80139ebc
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7600.21060_none_0fad20ca992955d7.manifest amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7600.21060_none_0fad20ca992955d7

Summary:
Seconds executed: 1901
Found 9 errors
CSI Manifest All Zeros Total count: 4
CBS MUM Missing Total count: 5

Unavailable repair files:
winsxs\manifests\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7601.21828_none_11c6e9949627e69c.manifest
winsxs\manifests\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7601.17697_none_10f09b257d43f3eb.manifest
winsxs\manifests\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7600.16889_none_0f170e9f80139ebc.manifest
winsxs\manifests\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7600.21060_none_0fad20ca992955d7.manifest
servicing\packages\Package_2_for_KB2588516~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_5_for_KB2588516~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_for_KB2588516_RTM~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_for_KB2588516_SP1~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_for_KB2588516~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_2_for_KB2588516~31bf3856ad364e35~amd64~~6.1.1.1.cat
servicing\packages\Package_5_for_KB2588516~31bf3856ad364e35~amd64~~6.1.1.1.cat
servicing\packages\Package_for_KB2588516_RTM~31bf3856ad364e35~amd64~~6.1.1.1.cat
servicing\packages\Package_for_KB2588516_SP1~31bf3856ad364e35~amd64~~6.1.1.1.cat
servicing\packages\Package_for_KB2588516~31bf3856ad364e35~amd64~~6.1.1.1.cat

Hi Dan, it appears to be an issue with KB2588516. What you can do is download the standalone installer for that update and try to install it manually. Since I am not sure you Windows version I am hesitant to link to one. A quick google of KB2588516 Windows Version download should take you to the correct .msu file you need. Once downloaded manually extract the contents.

You can find a tutorial Windows Update - Extract an Update on how to extract and update an msu manually. Once you get that finished shut down, then re-run the Update Readiness Tool. Your Checksur.log should be empty. If so you can safely download the remaining updates through Windows Update.