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Windows 7: checksur file containing errors


25 Jan 2012   #1

Windows 7 Home Premium
 
 
checksur file containing errors

Hi there,

I'm new to Windows
7. I have spent the last couple of days trying to get 3 updates to install, they are KB2503665, KB2588516, and KB976932. I have tried windows update/troubleshoot repair for update. i've tried downloading said updates manually but all to no avail. i have seen you guys help other users on this forum so i was hoping someone might be able to explain the below checksur file. any help much obliged

thanks
dan




Attached Files
File Type: log CheckSUR.log (4.7 KB, 13 views)
My System SpecsSystem Spec
.

26 Jan 2012   #2

Windows 7 Home Premium
 
 

Hi, I recently ran the hotfix again and got a slightly different checkSUR file this time, here it is:



=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 12.0
2012-01-25 23:49

Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist

Checking Packages
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_2_for_KB2588516~31bf3856ad364e35~amd64~~6.1.1.1.mum
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_5_for_KB2588516~31bf3856ad364e35~amd64~~6.1.1.1.mum
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2588516_RTM~31bf3856ad364e35~amd64~~6.1.1.1.mum
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2588516_SP1~31bf3856ad364e35~amd64~~6.1.1.1.mum
(f) CBS MUM Missing 0x00000002 servicing\Packages\Package_for_KB2588516~31bf3856ad364e35~amd64~~6.1.1.1.mum

Checking Component Store
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7601.21828_none_11c6e9949627e69c.manifest amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7601.21828_none_11c6e9949627e69c
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7601.17697_none_10f09b257d43f3eb.manifest amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7601.17697_none_10f09b257d43f3eb
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7600.16889_none_0f170e9f80139ebc.manifest amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7600.16889_none_0f170e9f80139ebc
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7600.21060_none_0fad20ca992955d7.manifest amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7600.21060_none_0fad20ca992955d7

Summary:
Seconds executed: 1901
Found 9 errors
CSI Manifest All Zeros Total count: 4
CBS MUM Missing Total count: 5

Unavailable repair files:
winsxs\manifests\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7601.21828_none_11c6e9949627e69c.manifest
winsxs\manifests\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7601.17697_none_10f09b257d43f3eb.manifest
winsxs\manifests\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7600.16889_none_0f170e9f80139ebc.manifest
winsxs\manifests\amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7600.21060_none_0fad20ca992955d7.manifest
servicing\packages\Package_2_for_KB2588516~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_5_for_KB2588516~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_for_KB2588516_RTM~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_for_KB2588516_SP1~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_for_KB2588516~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_2_for_KB2588516~31bf3856ad364e35~amd64~~6.1.1.1.cat
servicing\packages\Package_5_for_KB2588516~31bf3856ad364e35~amd64~~6.1.1.1.cat
servicing\packages\Package_for_KB2588516_RTM~31bf3856ad364e35~amd64~~6.1.1.1.cat
servicing\packages\Package_for_KB2588516_SP1~31bf3856ad364e35~amd64~~6.1.1.1.cat
servicing\packages\Package_for_KB2588516~31bf3856ad364e35~amd64~~6.1.1.1.cat


My System SpecsSystem Spec
27 Jan 2012   #3

Windows 7 64bit Pro
 
 

Hi Dan, it appears to be an issue with KB2588516. What you can do is download the standalone installer for that update and try to install it manually. Since I am not sure you Windows version I am hesitant to link to one. A quick google of KB2588516 Windows Version download should take you to the correct .msu file you need. Once downloaded manually extract the contents.

You can find a tutorial Windows Update - Extract an Update on how to extract and update an msu manually. Once you get that finished shut down, then re-run the Update Readiness Tool. Your Checksur.log should be empty. If so you can safely download the remaining updates through Windows Update.
My System SpecsSystem Spec
.


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